About AA Overseas Employment Centre Pte Ltd
AA Overseas Employment Centre Pte Ltd is a maid agency serving households islandwide from two walk-in offices — City Plaza on Geylang Road and Lucky Plaza on Orchard Road. KakiList has verified the operating details and contact channels. The agency holds a 4.0/5 rating across 35 Google reviews, a moderate sample that gives reasonable confidence in the score. No regulatory licence number was provided in the listing data, so families should verify the MOM Employment Agency (EA) Licence directly on MOM's online EA directory before proceeding.
Placing a foreign domestic worker involves several decisions: whether you need a new-hire helper or a more cost-effective transfer helper already in Singapore, the source country (Indonesia, Philippines, Myanmar, or Sri Lanka each carries different salary expectations and skill profiles), and whether your household qualifies for the concessionary MOM levy of S$60 per month rather than the standard S$300 — available if you have a child under 16, an elderly member aged 67 or above, or a person with disability. You will also want to confirm what is bundled into the agency fee — mandatory FDW insurance, the Settling-In Programme, the medical examination, and Work Permit application — versus billed separately. Ask about the replacement guarantee window and what voids it.
Contact AA Overseas Employment Centre by phone or through the enquiry form to confirm current helper profiles, placement fees, and the replacement policy before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
This was my first experience hiring a helper, and unfortunately it has been extremely disappointing. I engaged two helpers from your agency, and both were arrogant, inexperienced, and did not meet the standards promised. The “experience” stated in their resumes appears misleading and does not reflect their actual capabilities. It feels as though your agency prioritises internal placements over honesty, ultimately misleading and unfairly treating clients.
I have been a client of AA for close to 10 years now. Ms. Wanda who works at both office of Lucky Plaza and City Plaza has been very helpful through the years helping us find matching helpers to our needs of home care, elderly care or for caregivers to our furry kids. Naturally, at times there are mismatches or unsuitable workers, and Ms Wanda will not hesitate to step in to mediate and make replacements in extreme cases. Consistency is an important aspect in life and that is what Ms Wanda possesses. Consistent all through from selection, placement and follow through. We want to thank Ms Wanda and wishing her many more good years ahead in helping FDWs to really want a job and need the monies to find suited jobs and working environments.
AA overseas is a good customer service, good company agency, good management and kind to their people.. thank you very much to ma'am Sharon, ma'am Wanda and ma'am Sylvia for being patient with us in finding us a good employer.. thank you also to ma'am Pang.. thank you very much.. I will recommend this agency to others. ❤️❤️❤️
We’ve been a client of AA overseas employment at City plaza since 2018 and Ani never failed to impress us by her excellent service and effort to help us to find a suitable helper for us especially I’m working mother with 2 kids.. she do extra mile for us to address our needs and help us settle things quickly in MOM process, documentation and paperworks are faster done by her. I truly appreciate her and trust her. Thank you so much Ani ☺️☺️☺️
Sharon was very helpful & patient throughout the process of applying my helper's home leave documents. Grateful to have her assistance. Easy and responsive communication through WhatsApp which was convenient as well. Would recommend her services!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how AA Overseas Employment Centre Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| AA Overseas Employment Centre Pte Ltd (this page) | ⭐ 4.0 | 35 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically range from S$1,500 to S$3,500 at Singapore agencies; transfer helpers already in Singapore usually cost S$500 to S$1,500. On top of the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm whether mandatory disbursements — FDW insurance (~S$300–600/year), the Settling-In Programme, medical exam, and Work Permit application — are bundled into the quoted fee or billed separately. Get the full cost breakdown in writing before signing anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by agency name or licence number on MOM's online EA directory. No licence number was present in this listing, so you should look up AA Overseas Employment Centre Pte Ltd on that directory before paying any deposit. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. KakiList has verified the operating details and contact channels, and the agency is ACRA-registered, but neither replaces the MOM EA Licence check. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Standard practice at Singapore maid agencies is a replacement window of six months from the helper's arrival date, with one or two free replacements included. It is important to clarify what qualifies for a replacement — documented incompatibility or performance issues generally do, whereas simple change of mind may not — and what the cost is for any additional replacement outside the guarantee. Also confirm the early-termination process. If the placement breaks down after the guarantee window, the household bears the cost of the helper's repatriation flight, Work Permit cancellation, and any unused levy refund administration. Understanding these terms before signing protects you from unexpected costs down the line. Ask AA Overseas Employment Centre Pte Ltd to provide the replacement and termination terms in writing as part of the agency contract.
If AA Overseas Employment Centre Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.