About AATAS Employment Agency
AATAS Employment Agency is a domestic helper placement agency operating islandwide from its Orchard Road office. It is KakiList-verified and ACRA-registered. Its Google rating stands at 3.2 out of 5 across 23 reviews — a modest sample that warrants reading individual reviews carefully before engaging. No MOM Employment Agency (EA) Licence is listed in the provider's current data, which is a material concern: every legitimate maid agency in Singapore is required to hold one, and its absence from this listing should be confirmed directly with AATAS before any deposit is paid.
Families considering a full-time foreign domestic worker (FDW) would typically begin by contacting AATAS via WhatsApp, phone, or the online form to discuss source-country preference (Indonesia, Philippines, Myanmar, or Sri Lanka), the helper's expected role (elderly care, childcare, general housework), and whether a new-hire or transfer helper better suits the household's budget. A new-hire placement typically involves a higher agency fee (S$1,500–3,500 is the Singapore market range) plus the helper's monthly salary, the monthly MOM levy (S$300 standard, or the S$60 concessionary rate if the household qualifies), mandatory FDW insurance, the Settling-In Programme, and Work Permit application costs. A transfer helper usually carries a lower placement fee. Confirm what is bundled versus billed separately before signing.
Contact AATAS directly via WhatsApp or phone to verify their MOM EA Licence number, request a full cost breakdown, and ask about their replacement guarantee window before committing.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Hired a helper from this agency and she did not work out for us at all. Fees are high and there has been issues with getting a good replacement helper of a good quality. Each time we give feedback, we will be met with insistent comments that we should reset our expectations
VERY SHADY! Lee quoted me $1888 for a transfer helper, however I came to know that her colleague Lina quoted an acquaintance of mine for $1488. Nevertheless, before knowing that, we interviewed a Myanmar transfer and found her suitable. Profile online states 2-4 off days and we specifically told her we can only give 2 due to our nature of work. During interview, the helper seems reluctant to take just 2 off days. I told her to discuss with Lee, no pressure and after the interview, I said if she doesn't want to take 2 off days, we'll give her a miss. Initially, Lee requested why not go for 3 off days, I said no. Then she said how about $800 for 2 off days. The helper had 4 years experience in SG and Lee mentioned her current is $700 (not sure how true, seems high). I told her I think we don't want to force the off days on the helper if she's that reluctant. After which Lee came back just mins later saying helper likes us and she's willing to go for $750 2 off days. We were supposed to have a face to face interview with her few days later and meanwhile, my husband saw the exact same profile in another agency and enquired the fees which was a good few hundred dollars lower. We were very upfront and told the agency about it hoping to negotiate a little. The night before our face to face interview with the helper, Lee suddenly without warning said helper is not keen anymore. I asked why and she ridiculously said helper mentioned meetup is not necessary so she is no longer keen. Guess what's the true story? I don't bother to find out though but engage at your own risk. Such unethical and unprofessional acts is really a waste of my time.
I’ve worked with Bingle from AATAS for many years for hiring good honest helpers. She is kind and tries to keep the girls safe and stands by them in the case of bad employers. The girls she provides are always professional. I have 3 small boys and so it’s critical that the girls are capable and trustworthy. I explain my exact needs and the working contract and she makes sure that the girls understand and make the choice themselves whether they want to work. The result is a much more harmonious environment for our family. We have also asked for her expertise in renewals, overseas visits and transfers and been very happy. I have recommended the agency repeatedly and am not hesitant to do so again.
Had a good experience with Ms Bingle of AATAS, even though I didn’t manage to get a helper in the end. She helped me for many weeks to find a transfer helper and sent me many bio-data. While my domestic situation changed and we didn’t have to hire in the end, she was prompt to return my deposit paid earlier. Will recommend.
Bingle handled my cases for matching domestic helper for me in the past 5 years. She is very familiar with the admin. and documentation processes so she is very efficiently in settling all the paper works that this made me hassle free. I recommend her and AATAS if anyone who is looking for Filipino domestic helper.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how AATAS Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| AATAS Employment Agency (this page) | ⭐ 3.2 | 23 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
AATAS Employment Agency's pricing sits in the '$$' band, which typically maps to a placement fee of S$1,500–3,500 for a new-hire FDW or S$500–1,500 for a transfer helper in the Singapore market. On top of the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, and the Work Permit application fee. Confirm in writing exactly what is bundled into AATAS's quoted fee and what is billed separately — medical examination, insurance, and permit costs can add S$500–1,000 to the headline figure. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. No EA Licence is listed in AATAS's current data on KakiList, which is a significant gap that should be resolved before you pay any deposit. Ask AATAS to provide their EA Licence number and cross-check it on the MOM directory yourself. The EA Grading system (A+ to C) also indicates an agency's compliance and complaint-handling track record — an A+ or A rating signals stronger performance. Engaging an unlicensed or unverified agent leaves you with no legal recourse if a placement breaks down, and can void any FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Within this period, a legitimate agency should offer at least one replacement if there is a documented mismatch — for example, a skills gap, health issue, or compatibility problem — at no additional placement fee or at a reduced top-up cost. Clarify how many replacements are included, what documentation is required to trigger a replacement, and what situations void the guarantee. Also confirm the early-termination process: if the placement breaks down outside the guarantee window, the household is generally responsible for the helper's repatriation flight, Work Permit cancellation, and any unused levy refund processing. These costs can reach S$1,000–2,000 depending on the helper's home country. Get the full replacement and termination terms in writing before signing.
If AATAS Employment Agency isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.