Ace Recruiters ✓ ACRA Verified
About Ace Recruiters
About Ace Recruiters
Ace Recruiters is a domestic helper placement agency based at Parklane Shopping Mall on Selegie Road, serving households islandwide in Singapore. KakiList has verified their operating details and contact channels, and the business is registered with ACRA. They carry a 4.5/5 rating across 11 Google reviews, though this is a small sample and should be treated as directional only. No MOM Employment Agency (EA) Licence is currently listed in their profile — prospective clients should confirm licence status on MOM's online EA directory before proceeding.
When engaging a maid agency, the typical process begins with discussing whether you need a new-hire helper or a transfer helper already in Singapore — the latter is generally faster to place and carries a lower placement fee. You will want to confirm the helper's source country (Indonesia, Philippines, Myanmar, or Sri Lanka are the main options), monthly salary expectations (S$550–800 depending on nationality and experience), and the applicable MOM levy (S$300 standard, or the S$60 concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with a disability). Ask what is bundled into the placement fee — FDW insurance, the mandatory Settling-In Programme, the medical examination, and Work Permit application — versus what is billed separately. Clarify the replacement guarantee window and the cost implications of early termination.
To take the next step, contact Ace Recruiters by phone or through the enquiry form, and verify their MOM EA Licence number on the MOM online EA directory before paying any deposit.
Services Offered
Is Ace Recruiters legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.5/5 from 11 Google reviewsSmall sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.5 (11 reviews)
HENRY TAY
★★★★★
I came to know of Ace Recruiters back in November 2018 when I landed my first Temp job after my retirement. My temp job was for a period of 3 months. After working for two weeks, I was offered a full time position where I worked for 4 and a half years. Shortly after I resigned, I contacted Ace Recruiters and let them know that I was looking for a job. They set me up for an interview and I have been with this present company coming up close to 4 years. Ace Recruiters is a well run company, punctual in ensuring that salaries are paid on time. Before each month ends, the finance department will send reminder to submit timesheets. And whenever you need to clarify on something, you can rest assured that Jacqueline, who is the person in charge, is just a Whatsapp message away and will attend to your enquiry very promptly. It is a great recruitment company to be with.
Kavin T
★★★★★
Been with Ace recruiters for almost 3 years. They have been very supportive towards my career and have checked on me each time I renewed my contract. Grateful for the support they have provided me thus far
Huang Fude
★★★★★
ACE Recruiters is very efficient in answering my queries. I have been interacting with Jackie (my consultant) for the past 1 yr plus. Jackie is a very experienced recruiter and always gives concrete advice whenever I need it. Thank you, ACE Recruiters.
Heather Clemente
★☆☆☆☆
Zero support when my contract was terminated early. Completely left on my own by Ace Recruiters. Months later, I still get emails asking me to submit schedules even though I no longer work there. Very unprofessional.
Wong HOU Liang
★★★★★
Easy available. User Friendly. Ace Recruiters administration gave me a trusted, can be relied upon mental position. Never experience any issues queried were not answered. Payments were timely and accurate after we fill up our time sheet correctly. Staff friendly and encouraging. Have recommended friend and they also gave me similar thumb's up feedback.
Ace Recruiters vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Ace Recruiters stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Ace Recruiters (this page) | ⭐ 4.5 | 11 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Ace Recruiters charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 at Singapore agencies; transfer helpers (already in Singapore on a valid Work Permit) usually cost less, in the S$500–1,500 range. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM monthly levy — S$300 at the standard rate, or the concessionary S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with a disability. Ask Ace Recruiters to confirm exactly what is included in their package — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application fees can be bundled or billed separately depending on the agency. Get the full cost breakdown in writing before signing. See the full maid agency cost guide for Singapore →
Is Ace Recruiters MOM-licensed?›
Every legitimate placement agency in Singapore must hold an MOM Employment Agency (EA) Licence — verifiable by name or licence number on MOM's online EA directory. This licence number should appear on the agency's contracts and invoices. No MOM EA Licence is currently listed in Ace Recruiters' KakiList profile, so verifying their licence status directly on the MOM directory is an important step before paying any deposit. EA Grading runs from A+ to C; higher grades reflect stronger compliance records and complaint-handling practices. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Confirm the licence before proceeding.
What replacement guarantee does Ace Recruiters offer?›
The standard replacement window at Singapore agencies is typically six months from the helper's arrival date. Within that window, if the placement does not work out due to a documented mismatch — rather than a change of mind — the agency arranges a replacement at little or no additional cost. The number of replacements included and what voids the guarantee varies by agency, so ask for these terms in writing before signing. Also clarify the early-termination process if the placement breaks down outside the guarantee window. The repatriation flight, any refund of unused levy, and the Work Permit cancellation paperwork are costs the household typically carries. Confirm these obligations upfront with Ace Recruiters so there are no surprises.