About Aflah Employment Agency Pte Ltd
Aflah Employment Agency Pte Ltd is a domestic helper placement agency operating islandwide from its office at 170 Upper Bukit Timah Road. The listing has been verified by KakiList, though no ACRA registration has been confirmed and no regulatory licences are recorded against this listing. There are only 3 Google reviews at 3.7/5 — too small a sample to draw any meaningful conclusion on service quality.
Households looking to hire a foreign domestic worker through a maid agency should confirm the agency holds a valid MOM Employment Agency (EA) Licence — verifiable by name or licence number on MOM's online EA directory — before paying any deposit. When engaging, discuss whether you are looking for a new-hire helper or a transfer helper (typically lower placement fee), the source-country options available (Indonesia, Philippines, Myanmar, Sri Lanka are common), the helper's expected monthly salary, and the monthly MOM levy applicable to your household. Confirm what the quoted package covers: mandatory FDW insurance, Settling-In Programme, medical examination, and Work Permit application. Ask about the replacement guarantee window and how many replacements are included, as well as the process and costs involved should the placement break down.
Contact Aflah Employment Agency Pte Ltd by phone to enquire about current helper profiles, confirm the EA Licence number, and request a written breakdown of all fees before proceeding.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Quality of helpers from this agency is reducing drastically. Last helper I hired from this agency could not cook, iron, follow simple instructions. She had vandalized our wooden things and had been hiding phones and constantly using apps like Tiktok, Smule . We even found the helper smoking inside the house. Dreadful experience!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Aflah Employment Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Aflah Employment Agency Pte Ltd (this page) | ⭐ 3.7 | 3 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically run S$1,500–3,500 through Singapore maid agencies; transfer helpers (already in Singapore on a current Work Permit) usually attract a lower placement fee of S$500–1,500. On top of the agency placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the quoted package — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, pre-deployment medical examination, and Work Permit application — versus what is billed separately. Get the full breakdown in writing before signing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by searching the agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence is recorded against Aflah Employment Agency Pte Ltd's listing on KakiList at this time — you should confirm the licence directly with the agency and cross-check it on MOM's directory before paying any deposit. EA Grading runs from A+ to C; A+ and A grades signal stronger compliance records and more robust complaint-handling. Engaging an unlicensed agent is illegal, leaves you with no recourse if problems arise, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee typically covers a window of six months from the helper's arrival date and includes one or more replacements at no additional placement fee, subject to conditions. Ask specifically what circumstances void the guarantee — a documented skills or personality mismatch is usually covered, whereas a change of mind on the employer's part may not be. Also clarify the early-termination process if the placement breaks down outside the guarantee window: repatriation flight costs, refund of any unused MOM levy, and Work Permit cancellation paperwork are generally borne by the household in those circumstances. Aflah Employment Agency Pte Ltd has not published specific terms publicly, so request written confirmation of the replacement policy and all associated conditions before committing. Listing data is incomplete — contact Aflah Employment Agency Pte Ltd directly to confirm details.
If Aflah Employment Agency Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.