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Fabian Foo ★☆☆☆☆

6 months ago

We signed with ANSANA Interior Design, already paid 90% expecting 90% of the delivery but as you can see in the photos, its barely livable. We even agreed and planned our move-in around the agreed schedule. As the date approached, the house still wasn’t ready. We were also asked to release more money to pay subcontractors so work can be completed, which made us anxious because so much felt unfinished. Having taken 90% of our monies, we were left in our house in such a state with $100k of work unfinished and NOT communication and NOT returning our monies. We are now taking legal action against ANSANA. We tried to be patient. We chased updates, but many times we ended up contacting and coordinating subcontractors ourselves. The timeline moved, then moved again. Costs we thought were “all-in” later appeared as variation orders—like installation for doors/frames—and even our lump-sum demolition didn’t include removing the old tile skirting, which became another VO. Each surprise meant more time, more stress, and more temporary living costs. This experience has been exhausting and disheartening. We have sleepless nights dealing with ANSANA and now we do not even have a place to stay in because this very bad experience. We’re sharing it so others can plan better than we did: clarify exactly what “all-in” means (in writing), confirm what’s included in demolition (including skirting), and agree on how progress and payments will be managed. #InteriorDesign #RenovationExperience

Seok Bin Kaw ★☆☆☆☆

a year ago

DO NOT TRUST Andy YOW! He may boast of a long history and experience. However, he is a scam and the worst designer and construction supplier to exist. Before we engaged ANSANA, Andy was communicative, responded fast and followed up promptly after every meeting. As soon as we agreed to use ANSANA for our home renovations, he stopped following up with us and goes MIA on uncountable occasions. The entire project was supposed to take 2 months but ended up taking more than 4 months with extremely poor workmanship. Throughout the duration of the project, every day was a nightmare working with Andy. Andy Yow is a serial liar who does not honour his words and will not take your concerns and feedback seriously. We understood later from his workers that they have not been paid by Andy, that’s why they did not show up for work, and that resulted in severe delays in our project. We later also found out that he had fallen out with his own employees and that explains why his team reduced from over 20 to only himself today. Andy will also over-charge and under-deliver on any service or products that he claims to render, so we had to verify all his info and products quality; get second quotations and opinions. Every day throughout the project was stressful. We suffered from sleepless nights and nightmares. After 5 long and torturous months, we hired a new ID/contractor to rectify all of Andy’s mistakes and shoddy quality. Despite spending a lot of money to rectify the poor work, we were happy not to continue suffering the torment from Andy Yow. After our experience, we KNOW that there are plenty more very upset and disappointed victimized customers of Andy, and we want to share this experience and put an end to his growing list of victims.

ZUVER ★★★★★

4 months ago

My buddy’s business. Do a good deed to support them today.