This was my first time using Apex Agency to get a maid. Ms.Ivy was professional in handling my request. She was efficient and I managed to get a good experienced transfer maid. My family is happy with the agency's service.
I am extremely pleased with the service provided by this Apex than my previous agency which was so horrible (Raymond Maids). They offered a great selection of experienced helpers, and I couldn’t be happier with the one I chose. She has been with us for three months now, and so far I am genuinely satisfied. She is kind, an excellent cook, respectful, and has a wonderful rapport with my daughter. Special thanks to Mr. Rusty for guiding me through the process and ensuring I found the perfect match. Overall, I highly recommend this agency for anyone in search of a reliable and well-trained helper.
I would like to take a moment to thank APEX Employment Agency for their excellent service in helping me find a reliable and trustworthy domestic helper for my home. From the moment I contacted the agency, I was impressed with the professionalism and responsiveness of their team. They took the time to understand my needs and preferences and provided me with a shortlist of highly qualified candidates who fit my requirements very well. The entire process, from initial consultation to final placement, was seamless and hassle-free, and I appreciate the thoroughness of the agency's screening and background check process. I feel confident and reassured that the domestic helper they recommend is trustworthy, reliable, and has the skills and experience needed to meet my family's needs. My wife and I couldn't be happier with the excellent service provided by our domestic helper who has been an absolute asset to my family. She is courteous, efficient and makes sure our home is clean, organised and running smoothly. Overall, I am very impressed with the professionalism and quality of service provided by the agency. I would have no hesitation in recommending their services to anyone in need of a domestic helper or maid agency.
If I could rate 0 stars I would. Beware of this maid agency, do not engaged. Especially for one of their agent (Rusty). You will regret! We wasted closed to $6k to get a suitable helper. 2 Filipinos and 1 Indonesian. In the end we had to engage another maid agency for our current helper whose coming 2 years in September.
When I had issues with my helper (started giving me problems during her second month) , the agency that I got her from was irresponsive and just kept dragging their feet. I had to kept chasing to no avail. I was so stressed and am at my wits end. They even asked me to keep her after they talk to her when she threatened me to send her back to agency. Thankfully my neighbour put me in touch with Lily who got her colleague Aida to help me. Aida is really awesome, not only is she prompt, but she also took the time to explain and offer me her advice when I reach out to her. Not to mention she even replied me out of hours (I do not expect that as I appreciate work-life balance). I am so thankful to have Lily and Aida helping me out. I would have no hesitation recommending Apex to my friends. Once again, a big shout out to both Lily and Aida - Thank you!