Aquarius Employment Agency ✓ ACRA Verified

Aquarius Employment Agency has not published a specific price list, so you will need to confirm fees directly by phone. As a general guide for the Singapore market, placement fees for a new-hire helper typically run S$1,500–3,500, while transfer helper placements are usually S$500–1,500. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM monthly levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Ask the agency to confirm in writing what is bundled into the placement fee — mandatory FDW insurance (typically S$300–600 per year), the Settling-In Programme, the Work Permit application, and the medical examination are often included but not always. Clarify what is billed separately before signing anything. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. Aquarius Employment Agency does not currently list its EA Licence number in its KakiList profile — confirm this number directly with the agency and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; A+ and A-graded agencies have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

A standard replacement guarantee in the Singapore maid agency market covers a window of approximately six months from the helper's arrival date and typically includes one or two replacements within that period. Ask Aquarius Employment Agency to confirm the exact duration, how many replacements are included, and what circumstances void the guarantee — for example, whether a mismatch in duties is covered or whether the guarantee applies only to documented misconduct. Also clarify the early-termination process outside the guarantee window. If the placement breaks down after the guarantee expires, the household is responsible for the helper's repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund. Understanding these costs upfront helps you weigh the risk of a new-hire placement against a transfer helper. Get the replacement and early-termination terms in writing before signing the placement contract.