Aroha Employment Services PL ✓ ACRA Verified
About Aroha Employment Services PL
About Aroha Employment Services PL
Aroha Employment Services PL is a maid agency based at 3 St George's Rd, #01-101, Singapore 320003, offering islandwide placement services for foreign domestic workers. The agency is KakiList-verified, though ACRA registration has not been confirmed and no MOM Employment Agency (EA) Licence has been recorded in the listing data. It holds a 4.8/5 rating across 50 Google reviews, a moderate sample that is broadly encouraging. Pricing is listed at mid-range ($$), though exact placement fees have not been published.
When engaging a maid agency, the process typically begins with a consultation to establish your household's needs — whether you are looking for a new hire or a transfer helper, and which source country suits your requirements (Indonesia, Philippines, Myanmar, and Sri Lanka are the main options). Transfer helpers tend to attract lower placement fees and can often start sooner, whilst new hires go through a Settling-In Programme upon arrival. Your agency should walk you through monthly costs: the helper's salary (typically S$550–800 depending on nationality and experience), the MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability), plus mandatory insurance and the Work Permit application. Confirm what is bundled and what is billed separately, and ask about the replacement guarantee window.
To take the next step, reach out to Aroha Employment Services PL via WhatsApp, phone, or the enquiry form to ask for their MOM EA Licence number — verifiable on MOM's online EA directory — before paying any deposit.
Services Offered
Is Aroha Employment Services PL legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.8/5 from 50 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (50 reviews)
jenn yap
★★★★★
I was recommended by a friend to Riana 5 years ago, engaging helper for the very 1st time. Riana was able to provide sound advice to 1st time employers like me and the placement was done professionally. She continued to provide support to my 1st helper who worked for 3 years. I went back to her for a search again and my current helper is fantastic. I look forward to her return after her home leave. With Riana's advice, the flight booking was done seamlessly. Riana is always quick to respond to my needs. Happy to work with Riana!
lily koh
★★★★★
Aroha was recommended by a friend. Their service is prompt, efficient, polite and professional. Very happy with the agent Valencia. We managed to get a transfer domestic worker within a week of our first contact. Will highly recommend this agency for their efficiency and professional service. .
Hidayah Sinar Kumalasari
★★★★★
Hi.. I'm here as a Helper that used Aroha as a agency, I'm from Indonesia and this year is my 4th year me join in Aroha. Aroha is the best Agency that i can say, they support us as a helper, give us the best employer, and always listen we thought. Thanks for Aroha💜 I'm happy being a part of Aroha
J H
★★★★★
A friend recommended Aroha to us, saying they’re an agency that genuinely cares for their people. Based on our experience, they were able to provide candidates that fit our requirements well. Riana was friendly and clear in explaining the process and terms, which was helpful as we were new to hiring a helper. The helper we engaged is also well-trained. Although the process can be quite detailed, Aroha helped make it manageable. They were also able to expedite the process so the helper could start work earlier, which we appreciated as we needed support for our newborn and household tasks. Overall, we’re happy with the experience and have already referred a friend, who has since signed up with Aroha too. Thank you, Riana, and we wish you all the best.
Abdul Rani
★★★★★
The service of the agency Aroha is excellent. My current helper from the agency, Fitri is very good and has been working for me for many years. I always go back to Aroha if I need to renew my helper's work permit and passport, apply for her home leave and booking for her air tickets. I can trust the agency to settle for me all these processes.
Aroha Employment Services PL vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Aroha Employment Services PL stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Aroha Employment Services PL (this page) | ⭐ 4.8 | 50 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Aroha Employment Services PL charge?›
Placement fees for a new hire typically range from S$1,500 to S$3,500 at Singapore maid agencies; transfer helpers usually attract a lower fee of S$500–1,500. Aroha Employment Services PL has not published specific figures, so confirm the exact amount before signing anything. Beyond the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households), mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application. Some agencies bundle these; others bill them separately. See the full maid agency cost guide for Singapore →
Is Aroha Employment Services PL MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. No EA Licence has been recorded in Aroha Employment Services PL's listing data — you should request the licence number directly and cross-check it on the MOM portal before paying any deposit or signing a contract. EA Grading runs from A+ to C; agencies rated A+ or A demonstrate stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your helper's insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Aroha Employment Services PL offer?›
Most Singapore maid agencies offer a replacement window of around six months from the helper's arrival date, within which one or more replacements are provided at reduced or no additional cost. The specifics — number of free replacements, what constitutes a valid mismatch versus buyer's remorse, and the cost of further replacements — vary by agency and should be confirmed in writing before you sign. Also clarify the early-termination process, as the employer bears the cost of the repatriation flight, unused levy refund claims, and Work Permit cancellation paperwork if a placement breaks down outside the guarantee window. These costs can run S$500–1,500 or more depending on the helper's source country. Aroha Employment Services PL has not published guarantee terms in its listing, so raise this directly via WhatsApp or phone before committing.