About Aseana Caregivers Pte Ltd
Aseana Caregivers Pte Ltd is a maid agency operating islandwide from its Upper Thomson office at 81 Tagore Lane. The listing is KakiList-verified and ACRA-registered, and the agency holds a 4.9/5 rating across 764 Google reviews — a robust sample that suggests consistent client satisfaction. No MOM Employment Agency (EA) Licence number appears in the current listing data, so prospective clients should verify the licence directly on MOM's online EA directory before proceeding.
When engaging a maid agency in Singapore, the process typically begins with confirming whether you need a new-hire helper or a transfer helper, as placement fees and lead times differ. You will also want to clarify source-country preferences — common options include Indonesia, the Philippines, Myanmar, and Sri Lanka — alongside the helper's monthly salary (generally S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or the S$60 concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with a disability). Ask what is bundled into the placement fee: mandatory FDW insurance, the Settling-In Programme, the pre-employment medical exam, and Work Permit application are costs that may be included or billed separately. Confirm the replacement guarantee window and any conditions that would void it.
To get started, reach out to Aseana Caregivers via WhatsApp, phone, or the enquiry form to discuss your household's requirements and request a full written cost breakdown before committing to any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
We are very thankful to have Arianne caring for my mother who has dementia. She brings such positive energy and a cheerful attitude into the home every single day. Even though she initially knew very little Chinese and dialect, she made the effort to learn so she could better communicate with my mum. Her patience and willingness really touched our family. Arianne is always smiling while caring for my mother, and it makes a big difference — my mum feels comfortable and happy with her. In fact, my mother actually misses her on Sundays (her off day) and always looks forward to seeing her again on Monday. We truly appreciate her kindness, dedication, and the warmth she shows. It gives us great peace of mind knowing my mother is in such caring hands. Highly recommended.
I would like to express my deepest gratitude and appreciation to Rizza Montera from Aseana Caregivers Pte Ltd - 盛安家护有限公司 for the exceptional care she provided to my mum until her very last moments. Rizza was more than just a nurse — she became a source of comfort, strength, and reassurance for our entire family during one of the most difficult periods of our lives. From the very beginning, she demonstrated professionalism, patience, and genuine compassion. She treated my mum with dignity, respect, and kindness every single day. Her attentiveness to my mum’s medical needs was outstanding, but what truly set her apart was the warmth and sincerity she brought into our home. She never treated her work as “just a job.” She cared for my mum as if she were her own family member — always gentle, always calm, and always encouraging. During the most challenging moments, Rizza remained strong and composed, guiding us with empathy and understanding. Her presence gave us peace of mind, knowing that my mum was in safe and loving hands. Even until my mum passed on, Rizza stayed devoted and supportive. We will always be grateful for the comfort she brought to my mum and to us. It is rare to find someone with such a beautiful combination of skill, dedication, and heart. Thank you, Rizza, for everything you have done. You will always hold a special place in our family’s hearts.
We would like to extend our sincerest appreciation to Ms. JOJEMA, the assigned caregiver, for the exceptional care she provided to our close friend, Madam Lim. From the day Madam Lim was discharged from Changi General Hospital on 27 Oct25 until 14 Nov25, Ms. Jojema consistently demonstrated dedication, patience, and genuine compassion. She took very good care of Madam Lim, paying attention to every detail to ensure her daily meals, comfort, recovery, and safety. Ms. Jojema’s commitment went far beyond routine duties — she supported Madam Lim in her daily activities, attended to all essential tasks, and accompanied her to every hospital appointment safely and punctually. Throughout the caregiving period, she kept us regularly updated on Madam Lim’s health condition via WhatsApp, assisted her with simple exercises, and even helped purchase doctor-recommended fruits. We sincerely appreciate all the support and assistance provided by Ms. Jojema and the team. Thank you very much! We highly recommend Ms. Jojema for her nursing services — she is reliable, skilled, and deeply compassionate.
Aseana provided a very patient and kind care-giver Jerlyn when my mother was discharged from hospital and needed someone to take care of her at home. Communication with the agency was easy though WhatsApp chats and the staff was prompt in replies. The care giver Jerlyn is very professional in discharging her duty. She knows all the medical aids which my mother used and she also took the initiative to do the extra for my mother. Overall I am thankful of the service which is heavily subsidized by the government and also the agency for training its staff so well that the patients can be week taken care❤️.
We are truly grateful to ICS Josefina for providing interim night care for my dad. She was attentive, patient, and highly knowledgeable in the way she cared for him. Her calm presence and professionalism gave us great reassurance each night, knowing that my dad was in safe and capable hands. She was observant, responsive to his needs, and handled every situation with care and compassion. We deeply appreciate her dedication and would highly recommend her to anyone looking for reliable and experienced caregiving support. Thank you, Josefina, for your kindness and commitment to your work.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Aseana Caregivers Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Aseana Caregivers Pte Ltd (this page) | ⭐ 4.9 | 764 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore on a valid Work Permit). On top of the agency fee, you will pay the helper's monthly salary — generally S$550–800 depending on nationality and experience — plus the monthly MOM levy of S$300 (standard) or S$60 (concessionary rate for households with a child under 16, an elderly member aged 67 or above, or a person with a disability). Confirm what is bundled into the quoted fee: mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-employment medical exam, and Work Permit application paperwork are sometimes included and sometimes billed separately. Get the full itemised cost in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number is recorded in the current KakiList listing for Aseana Caregivers Pte Ltd, so you should verify this directly on the MOM directory before paying any deposit. EA Grading runs from A+ to C; an A+ or A grade signals stronger compliance history and better complaint-handling processes. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Aseana Caregivers is ACRA-registered and holds a 4.9/5 rating across 764 Google reviews — a robust sample. Confirm the EA Licence on MOM's directory, then verify the EA Grading before proceeding.
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Within this period, if the placement is not working out — due to a documented skills mismatch, communication difficulties, or other substantiated reasons — the agency should arrange a replacement at reduced or no additional cost. Ask specifically how many replacements are included and what circumstances void the guarantee (for example, if the helper is dismissed for reasons within the employer's control). Also clarify the early-termination process should the placement break down outside the guarantee window. The household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy — these are not covered by the agency after the guarantee period expires. Get the full terms in writing before signing the agency contract. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
If Aseana Caregivers Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.