About Assured Employment Services Pte Ltd
Assured Employment Services Pte Ltd is a maid agency operating islandwide from its office at 865 Mountbatten Road, #B1-60, Singapore 437844. The listing is KakiList-verified, and the agency holds a 4.5/5 rating across 95 Google reviews — a moderate sample that provides a reasonable directional signal. No MOM Employment Agency (EA) Licence number has been provided in the listing data, and ACRA registration has not been confirmed; prospective clients should verify both before proceeding.
When engaging a maid agency in Singapore, the key steps are to confirm the agency's MOM EA Licence (searchable on MOM's online EA directory by name or licence number) and its EA Grading (A+ to C), then discuss whether you are looking for a new-hire helper or a transfer helper — the latter is typically faster and less expensive. Monthly costs beyond the placement fee include the helper's salary (generally S$550–800 depending on nationality and experience) and the MOM monthly levy (S$300 standard, or the concessionary S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with a disability). Confirm what is bundled into the package — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Also clarify the replacement guarantee window and the agency's process for repatriation should the placement end early.
Contact Assured Employment Services directly via WhatsApp, phone, or the enquiry form to discuss your household profile, preferred source country, and timeline before committing to a placement package.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
I used their service for a direct hire of my Filipino helper. I compared several agencies and although their price was not the cheapest, it was close. After speaking with Steven a few times, I felt he was reliable and professional, so I decided to proceed with them. The process took about two months, partly due to delays on my side and the Chinese New Year period. What impressed me was their efficiency — once a document was ready, they quickly moved to the next step. After my helper arrived in Singapore, everything was handled very smoothly. Within two days, the medical check-up, SIP and MOM fingerprint registration were completed, and I could bring her home. Overall a very professional and efficient experience, and I would recommend them for direct hire.
Year 2023, I can still vividly remember applying a job as a domestic helper here in Singapore. Singapore is number one when it comes to safety, so I didn't hesitate to look for a job here. Assured Employment Services Agency help me to find a good Boss that I worked with in the past two years. They treat me like a family here. So, a big thank you to this Agency. They are very hands on to find a suitable boss for you. Don't hesitate to apply because surely they will help you big time.
Thank you Steven and your team at Assured Employment Services, for your kind effort in getting a suitable helper for my dad so quickly. The helper matches my requirements and process was completed swiftly. Nice Job!
Professional aervices! Helped to screen, interviewed and supported me with my helper selection in our 1st time hiring. Helper has stayed with us for two years and now renewing her contract for the next two years.
My wife and I first engaged Steven 9 years ago when our kid was born. He helped us to find a suitable helper. When we faced some issues with the helper, Steven helped us to rectify the issue while lowering or waiving certain costs. Let's be honest, this is a maid agency. While they can do their best to screen the helpers, the helpers are not always perfect. What I can say is that this agency will try their best to find you the best fit, but more importantly, help you if there are any issues after. I can say that all the helpers took care of my kid well, with the last helper lasting 3 years. We decided our child was old enough to be without a helper. On this note, we recently decided to engage Steven again as we were considering another helper. He waived certain costs for us because he remembered us and the costs were much lower than any other agency. My wife and I appreciated that as he showed it wasn't just about money. This is a good and honest agency, and we appreciate the services they offer us. We have recommended them to our neighbours because of their professionalism.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Assured Employment Services Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Assured Employment Services Pte Ltd (this page) | ⭐ 4.5 | 95 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper who is already in Singapore. Beyond the placement fee, expect the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM monthly levy (S$300 standard, or S$60 at the concessionary rate for households with a child under 16, an elderly member aged 67 or above, or a person with a disability). Confirm exactly what is bundled into Assured Employment Services' package — mandatory FDW insurance (typically S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application — versus items billed on top. Get a full itemised quote in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by searching the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number has been provided in this listing, so clients should check the MOM directory directly before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. ACRA registration for this provider has also not been confirmed in the listing data. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
The industry norm for maid agencies in Singapore is a replacement guarantee window of approximately six months from the helper's arrival date, with one or two replacements included. It is important to clarify what voids the guarantee — documented mismatch or incompatibility is typically covered, whereas a change of mind without cause may not be. Also confirm the cost of additional replacements beyond those included, and the early-termination process if the placement breaks down outside the guarantee window. The household bears the costs of the repatriation flight, Work Permit cancellation paperwork, and any unused levy refund in such cases. Ask Assured Employment Services to outline all of these terms in writing before signing the placement agreement.
If Assured Employment Services Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.