At The Agency (Rinzin Agency Pte Ltd) ✓ ACRA Verified
About At The Agency (Rinzin Agency Pte Ltd)
About At The Agency (Rinzin Agency Pte Ltd)
At The Agency (Rinzin Agency Pte Ltd) is a maid agency operating islandwide from its office at 3 Jalan Kukoh, #01-115, Singapore 161003. The listing is KakiList-verified, meaning operating details and contact channels have been confirmed by a real person. It holds a 4.6/5 rating across 81 Google reviews, a moderately sized sample that provides reasonable confidence in the score. No MOM Employment Agency (EA) Licence number is recorded in the listing data, which is a mandatory requirement for any agency placing foreign domestic workers in Singapore; prospective clients should verify the licence independently on MOM's online EA directory before engaging.
When enquiring about a helper placement, begin by clarifying whether you are seeking a new hire or a transfer helper, as placement fees and lead times differ considerably. A new-hire placement typically costs S$1,500–3,500 and involves source-country processing, while a transfer helper — already in Singapore — is cheaper and faster to deploy. Confirm what is bundled into the fee: the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, the Settling-In Programme, the medical examination, and Work Permit application. Ask about the replacement guarantee window and what circumstances might void it.
Contact At The Agency directly via WhatsApp, phone, or the online enquiry form to confirm licence status, source-country options, current helper profiles, and the full cost breakdown before paying any deposit.
Services Offered
Is At The Agency (Rinzin Agency Pte Ltd) legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.6/5 from 81 Google reviewsModerate sample size — reasonably indicative of service quality.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.6 (81 reviews)
Wendy Toh
★★★★★
Ricky has been super helpful and genuinely wants to help the both the employers and helpers in getting the best suitable matches. Im grateful to the agency to help me expedite the new helper and providing me advices on what to do with my current helper. I needed a helper urgent within the same week and Ricky is always helping even giving me updates late at 2am because of my urgency. Very appreciate and Highly recommend!
Reeta Pandey
★★★★★
My experience with Rinzin Agency has been very positive. The agency consistently provides excellent services. I have been engaging their services for FDWs since 2018 till today and continue to do so.
Charanya Kailash
★★★★★
Very smooth deal with Ricky Ho. I didn't even need to meet him in person and he arranged for the girl to come over and meet me in person for interview. He sent all the documents to me immediately and applied for work permit the same day. Everything done online without me going over in person. Very fast and efficient handling of everything! Very reasonable agency fees also. Highly recommend if you are looking for a hassle free selection of helper.
Smita Govil
★★★★★
It was a very smooth experience dealing with Ricky. He arranged the interviews very fast and it was done very professionally. He was always willing to answer questions and was very prompt with documents and application process. All the girls I interviewed were good and I’m happy with the one I finally hired. I would highly recommend Ricky and his agency to my friends.
Felicia Toh
★★★★★
Ricky is experienced, knowledgable and his helpers are well trained with good attitude. Highly recommended especially for new employers hiring domestic helpers for the first time. He also gives good service (sending helper to our home), is prompt and always responsive in replies. I’m highly satisfied with my current helper whom I’ve hired through him a year plus ago 😊👍
At The Agency (Rinzin Agency Pte Ltd) vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how At The Agency (Rinzin Agency Pte Ltd) stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| At The Agency (Rinzin Agency Pte Ltd) (this page) | ⭐ 4.6 | 81 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does At The Agency (Rinzin Agency Pte Ltd) charge?›
Placement fees vary depending on whether you hire a new helper from overseas or a transfer helper already in Singapore. New-hire placements typically run S$1,500–3,500; transfer placements typically S$500–1,500. On top of the agency fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the quoted fee — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, pre-employment medical exam, and Work Permit application are sometimes included and sometimes billed separately. Get a full written breakdown before signing anything. See the full maid agency cost guide for Singapore →
Is At The Agency (Rinzin Agency Pte Ltd) MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; higher grades indicate stronger compliance records and complaint-handling practices. The current listing for At The Agency (Rinzin Agency Pte Ltd) on KakiList does not record a MOM EA Licence number. Before paying any deposit, search for the agency by name on MOM's EA directory to confirm its licence status and grading. Engaging an unlicensed agency is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your helper insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does At The Agency (Rinzin Agency Pte Ltd) offer?›
A standard replacement guarantee typically covers six months from the helper's arrival date and usually includes one or two replacements within that window at no additional placement fee. Confirm how many replacements are included, what circumstances qualify — documented skills mismatch, communication issues, or incompatibility — versus what voids the guarantee, such as the employer terminating the helper for personal preference without cause. Also clarify the early-termination process if a placement breaks down outside the guarantee window. The household is responsible for the helper's repatriation flight, refund of any unused MOM levy, and Work Permit cancellation paperwork — costs that can add up quickly. Ask At The Agency to put the full replacement and termination policy in writing before you commit.