About Athena Consultancy & Maids Services
Athena Consultancy & Maids Services is a maid agency operating islandwide from its Yishun Central office. It has been listed on KakiList as verified, and holds a 4.9/5 rating across 32 Google reviews — a moderate sample that suggests consistent client satisfaction, though prospective clients should note that no MOM Employment Agency (EA) Licence is currently recorded in its public listing. Before engaging any agency, the EA Licence number should be confirmed on MOM's online EA directory.
When working with a maid agency, the process typically begins with discussing your household's specific needs — number of family members, whether there are young children, elderly, or persons with disability, and your preference on source country (Indonesia, Philippines, Myanmar, or Sri Lanka, each with different salary norms and availability). The agency handles the Work Permit application, Settling-In Programme enrolment, and mandatory medical examination. You will pay a placement fee for a new hire or a lower transfer fee if taking on a helper already in Singapore. Monthly costs include the helper's salary (typically S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or the concessionary rate of S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the agency's fee — FDW insurance, medical exam, and permit processing — versus what is billed separately.
Contact Athena Consultancy & Maids Services via WhatsApp, phone, or their enquiry form to discuss your household profile and available helpers before committing to any fee.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Athena Maids truly lives up to its reputation as the top maid agency in Singapore. Their specialized selection of Indonesia, India, and Myanmar helpers is remarkable. We were pleasantly surprised by their upfront package fees and found their good track record to be reassuring. The staff is not just friendly but exceptionally fast and easy to communicate with. Our experience with Athena Maids has been nothing short of satisfying.
Very bad experience with this agency, not recommended at all. It’s definitely a no star review. The helper I took from them was a total waste of money. Full of regrets and totally unfortunate for me to have dealt with them. Your reply to my review proves that your company is not trustworthy. How easy it is for you to say I’m not your customer, just like how you neglected to return my money!!! Pls do not engage them everyone.
I recently had the pleasure of engaging the services of Athena Consultancy & Maids Services, and I must say that my experience was nothing short of exceptional. From the moment I reached out to inquire about their services, the agent assigned to me was there every step of the way.. providing unwavering support and guidance tailored to my needs. What truly set Athena Consultancy & Maids Services apart was not just their professionalism and efficiency but also their remarkable compassion and understanding of my financial situation. The agent took the time to listen attentively to my concerns and worked with me to find a solution that fit within my budget without compromising on the quality of service. Throughout the entire process, the agent demonstrated a high level of expertise and dedication...ensuring that I felt supported and informed at all times. I can confidently say that I would not hesitate to recommend Athena Consultancy & Maids Services to anyone in need of professional and compassionate maid services. Thank you to Nitha and her team for making this experience truly remarkable!
When I urgently needed a maid, I reached out to Athena Maids and it was the best decision. Athena Maids was very professional in handling my requirements. She was very diligent, fast and the process was effortless at my end. The standard of their maids are first class. Athena maids was very effective and efficient in finding the PERFECT MAID. I have no regrets engaging and appointing Athena Maids as my agent.
This maid agency is exceptionally good. Their focus is on providing quality services, rather than pushing their own agenda. They are service orientated, rather than money orientated. Ever ready to solve the problems. The lady will return your call in due course of time however busy she might be. Her attitude is quite balanced, giving due respect to the maids as well as employers. I would certainly recommend this agency to other people.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Athena Consultancy & Maids Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Athena Consultancy & Maids Services (this page) | ⭐ 4.9 | 32 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire helper typically run S$1,500–3,500 with most Singapore agencies; transfer helpers (already in Singapore on a current Work Permit) are cheaper, usually S$500–1,500. Ask Athena Consultancy & Maids Services for an itemised quote that separates the agency fee from disbursements such as mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, medical examination, and MOM Work Permit application. Beyond the placement fee, the ongoing monthly cost includes the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy. The standard levy is S$300 per month, but a concessionary rate of S$60 applies if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm whether these items are bundled or billed on top before signing anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. No EA Licence is currently recorded in the public listing for Athena Consultancy & Maids Services, which is a material gap — prospective clients should request the licence number directly and verify it on the MOM portal before paying any deposit. The EA Grading system (A+ to C) also reflects compliance history and complaint-handling track record; an A+ or A grade signals stronger accountability. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
Standard practice among Singapore maid agencies is to offer a replacement guarantee of around six months from the helper's arrival date. Within this window, if the placement proves genuinely unsuitable — documented skill mismatch, conduct issues, or health grounds — the agency provides a replacement helper, sometimes at no additional charge or for a reduced administrative fee. Confirm exactly how many replacements are included and what would void the guarantee. If the placement breaks down outside the guarantee window, or if the early-termination clause applies, the household bears repatriation flight costs, MOM levy for the months worked, and Work Permit cancellation paperwork. These costs can add up to several hundred dollars, so it is worth understanding the full exit scenario before signing. Contact Athena Consultancy & Maids Services directly to confirm the replacement window, the number of included replacements, and the process for early termination.
If Athena Consultancy & Maids Services isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.