Averise Agency ✓ ACRA Verified
About Averise Agency
About Averise Agency
Averise Agency is a domestic help provider specialising in maid placement, operating islandwide from its office at 304 Orchard Road. The listing has been verified by KakiList, though no ACRA registration has been confirmed and no MOM Employment Agency (EA) Licence appears on record. It holds a Google rating of 4.4 out of 5 across 19 reviews — a small sample, so this figure should be treated as directional only.
Families considering Averise Agency should start by confirming the agency's MOM EA Licence number, which is verifiable on MOM's online EA directory. Once confirmed, the process typically involves discussing helper options — new hire versus transfer — source-country preferences (Indonesia, Philippines, Myanmar, or Sri Lanka), and the helper's expected monthly salary (generally S$550–800 depending on nationality and experience). Factor in the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), plus bundled costs such as mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application. Placement fees for a new hire typically run S$1,500–3,500; transfer helpers are usually lower. Ask what is included versus billed separately, and confirm the replacement guarantee window and the process for early termination, including repatriation costs.
Contact Averise Agency by phone or through the enquiry form to discuss helper profiles and request a written breakdown of all fees before paying any deposit.
Services Offered
Is Averise Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.4/5 from 19 Google reviewsSmall sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.4 (19 reviews)
harry low
★★★★★
Averise recommended me two responsible helpers with good working attitude. Their advice on how to manage helpers are also very good. I am more than happy to use their services again.
YM K
★★★★★
Been engaging Averise for years. They have been very prompt and helpful.
Brandon Ho
★★★★★
Was recommended by my cousin thru known Raphael, I was told him my requirements due to my mum fell down on mid of May and admitted to hospital. He give me a lot of advice and what to look for. After a week I go thru some interviews and found a helper which me and my wife is comfortable. Now my helper is cope well with us and my family. Thanks Raphael for understanding and helpful.
MC
★★☆☆☆
Not a service oriented agency. The agent Helen is quite blur and disorganized, keeps forgetting whether my helper has worked in Singapore before or not, blur about her salary, need for training or not, when is the date that she has to arrive, and when payment for specific service is deducted there's no note she write down either, then when payment is due she just blur and forgets... Quite unreliable overall, unless employer can keep track of all things clearly and repeatedly confirm with them... Then some charging also quite anyhow. The NIR update fee is by default charged, although my helper did all vaccines in Singapore and no need to do NIR update at all... Then the runner transport fee is 210, yet I cannot even ask to choose an appropriate time for my helper to do the thumbprint, must accomodate the "driver". I could have paid the Grab for a much cheaper fee and get a much better service. Also agents are supposed to send the helper to home, I'm sure the runner fee should cover this, but they also refused to do so. The worst is, the agents don't even bother explaining these properly to me. Must chase after them to extract a clear answer. Very difficult communication. Then buying air ticket this Helen also never coordinates properly with her colleague and with the helper. Then end up pushing responsibilities to me. Her colleague said they will buy ticket on Sat morning, then Helen anyhow go and buy ticket on Fri without communicating with any one of us. Then only when problem comes she complains about all of us. Helen can you please just retire and make life easier for other people?
Lilan Morales
★★★★★
Averise help me a lot..they are good especially sir leo,mam Helen and the staffs are very helpful and kind,sir Raphael as well very accommodating..🙏🙏
Averise Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Averise Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Averise Agency (this page) | ⭐ 4.4 | 19 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Averise Agency charge?›
Placement fees at a maid agency typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Ask Averise Agency what is bundled into the placement fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application — versus what is billed additionally. Get the full cost breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Is Averise Agency MOM-licensed?›
Every legitimate maid agency must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence has been confirmed for Averise Agency in the current listing data — parents should verify this directly on the MOM EA directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance records and complaint-handling. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
What replacement guarantee does Averise Agency offer?›
A standard replacement guarantee typically covers a window of around six months from the helper's arrival date, with a defined number of free replacements within that period. It is important to confirm what circumstances void the guarantee — for example, documented skills or character mismatch is usually covered, but dissatisfaction without specific grounds may not be. Also clarify the cost of any additional replacements beyond those included, and understand the early-termination process. If a placement breaks down outside the guarantee window, the household bears the repatriation flight cost, is responsible for Work Permit cancellation paperwork, and cannot recover the unused portion of the MOM levy automatically. Ask Averise Agency to confirm the replacement window, conditions, and early-termination procedure in writing before signing any agreement.