Beijing Tong Ren Tang (People's Park) ✓ ACRA Verified

HE on ★☆☆☆☆

7 months ago

For me, TCM should provide long-term care with holistic treatment and careful counselling. I understand that consultation fees are higher and not covered by insurance, but that is acceptable if the service is professional. Unfortunately, this clinic did not meet that expectation. The consultation was truly disappointing. The doctor gave mostly negative feedback, dismissed my questions with simple “no” answers, and ignored important aspects such as diet and exercise. There was no continuity—despite my visit history, the doctor still asked why I was there, with no clear treatment sequence or follow-up. Two weeks of medication costing over $200 were prescribed, but no feedback was given on whether it was effective. When I raised concerns about the doctor’s negative manner, the reply was dismissive: “Do you want me to just say yes, yes, yes?” This showed a lack of professionalism and no sense of patient care. The reception service was also poor. Patients were sent upstairs without any explanation of delays, and communication was always starting in Chinese, never in English, despite my being a long-term patient. The consultation fee issue was also handled unprofessionally. After failing the consultation, I requested it was not fair to pay all. The reception told me to discuss it with the doctor, but they did not listen when I expressed disappointment. Only after I insisted strongly was the fee reduced by half. Overall, very disappointing service for a clinic carrying the “Beijing Tong Ren Tang” brand name. Very bad.

G Y ★★★★★

3 years ago

Frequently visit this outlet to purchase my medicine supplies - if you buy more (I buy 4 bottles at a time), you may get a discount of 10%. If you buy from TCM shops located in the heartlands, it may be cheaper, but stocks may be limited and they may not accept credit cards as payment. Staff was professional and friendly - on different occasions when I stood there searching for medicine, they quickly approached me to ask if I needed help. They gave friendly advice as well regarding certain lifestyle habits / occurrences when I asked about certain medicines too. After waiting to enter before the shop’s opening hours, the staff held the door open for me when they opened shop.

Hao Long ★★★★☆

5 years ago

My favorite TCM place in Singapore! I have tried a few places but mostly just aunties with inconsistent skillset. Only here I found my favorite physician and stick with her for a weekly visit. Much needed relief from prolonged sitting during work. A bit pricey though at 100 bucks per session.

Scottz Lip ★★★☆☆

8 years ago

Very Expensive TCM. The physician racked up the dosage from 80g of ginseng to 180g per week. They put in a lot of ginseng and cost almost $400 for 180g. Don’t know what they put in the cancer drug concoction. Also not keen to reduce the dosage on request.

Shuo Chen ★★★★★

3 years ago

I had a great experience at the Tongrentang. Doctor Chen Xiaoyi was friendly, knowledgeable and professional. The acupuncture treatment was top-notch and my heels were feeling better after the session. Would definitely recommend to anyone looking for professional and effective acupuncture treatment.