Best Home Employment Agency Pte Ltd ✓ ACRA Verified
About Best Home Employment Agency Pte Ltd
About Best Home Employment Agency Pte Ltd
Best Home Employment Agency Pte Ltd is a domestic helper placement agency serving households islandwide from its Upper Thomson Road office. It is KakiList-verified and ACRA-registered, with a 4.7/5 rating across 333 Google reviews — a robust sample that reflects consistent client experience. Pricing is presented at the mid-range tier ($$), though specific placement fees should be confirmed directly with the agency.
When engaging the agency, households typically begin by identifying whether they need a new-hire helper or a transfer helper, as placement fees and timelines differ between the two. A new hire involves sourcing from an origin country — Indonesia, the Philippines, Myanmar, and Sri Lanka are the common options — and tends to carry a higher placement fee (typically S$1,500–3,500) and a longer lead time. A transfer helper is already in Singapore on an existing Work Permit and can often start sooner at a lower placement fee (typically S$500–1,500). Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). The agency should clarify what is bundled in the package — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus what is billed separately. Confirm the replacement guarantee window and the terms under which it applies before signing.
To get started, contact Best Home Employment Agency Pte Ltd by phone or via the enquiry form to discuss your household profile, preferred source country, and intended start date, then request a written breakdown of all fees before paying any deposit.
Services Offered
Is Best Home Employment Agency Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.7/5 from 333 Google reviewsRobust sample — 333 reviews provide a reliable signal of consistent client experience.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.7 (333 reviews)
HJ Tan
★★★★★
I had a very positive experience with Best Home maid agency. They were patient in understanding my family’s needs, especially our requirement for a helper who can speak Mandarin and is comfortable caring for an elderly parent. The staff carefully shortlisted candidate and clearly explained the helper’s background, experience, and language ability. What impressed me most was their professionalism and responsiveness throughout the process. They arranged interviews smoothly and gave helpful advice on selecting a helper suitable for eldercare. Thanks to their support, we found a reliable maid who can communicate well with my parent in Mandarin. Overall, I’m grateful for their efficient service, especially Pauline for her professionalism and patience, and would recommend them to families looking for trustworthy assistance.
Kai Ying
★★★★★
I would like to share my wonderful experience with Best Home Employment Agency, especially with the outstanding support provided by Pauline. From the very beginning, the service was professional, patient, and attentive. Pauline took the time to understand our family’s needs and carefully recommended suitable candidates without rushing the process. She was always responsive, answering our questions promptly and guiding us through each step clearly. What impressed me most was her sincerity and dedication. She followed up regularly to ensure everything was going well even after placement, which made us feel supported and reassured. The helper we hired has been a great match for our home, and we truly appreciate the effort put into the selection process. Overall, I highly recommend Best Home Employment Agency to anyone looking for reliable and trustworthy service. Pauline’s professionalism, kindness, and commitment made the entire experience smooth and pleasant.
Ang KT
★★★★★
I had a very good experience engaging Best Home Employment Agency, especially under the care of Jane. Her service is professional, reliable, and always provided with great patience. Throughout the entire process, she was always willing to help whenever I called, guiding me clearly and reassuringly. I would also like to thank Alverie & Pauline, who is extremely helpful and responsive. Even when Jane is not around, the 2 person and the team continues to provide excellent support, ensuring that employers are well taken care of. Overall, Best Home provides excellent service, and I highly recommend them to anyone looking for a trustworthy agency to engage a domestic helper.
Raymond Huat
★★★★★
Best home Employment agency is very GD the agency who entertain me is very nice n polite and courtesy. I HV been always called her n help me introduce the helper tat I want until I found it. And I HV been with tis agency lady name Jane many year she is very helpful always put customers interest 1st she will help me all the best she can until I found a very GD helper. I recommend everyone can go find tis agency Jane for help.
shawna foo
★★★★★
If you are looking for a top-notch domestic helper employment agency, look no further than Best Home Employment Agency. Jane Lock was attentive and knowledgeable, providing good recommendations and follow-up services. Highly recommended.
Best Home Employment Agency Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Best Home Employment Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Best Home Employment Agency Pte Ltd (this page) | ⭐ 4.7 | 333 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Best Home Employment Agency Pte Ltd charge?›
The placement fee depends on whether you are hiring a new helper from overseas or a transfer helper already in Singapore. New-hire placements typically run S$1,500–3,500; transfer placements typically run S$500–1,500. Confirm in writing exactly what is bundled in the package — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, pre-employment medical examination, and Work Permit application fees are often included at some agencies but billed separately at others. Beyond the agency fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). These ongoing costs continue for the full 2-year Work Permit term. See the full maid agency cost guide for Singapore →
Is Best Home Employment Agency Pte Ltd MOM-licensed?›
Every legitimate maid agency must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, all contracts, and invoices. Although Best Home Employment Agency Pte Ltd does not currently list a licence number in its KakiList profile, you should request it directly and cross-check it on the MOM EA directory before paying any deposit. EA Grading (A+ to C) is a further indicator of compliance and complaint-handling standards — A+ and A agencies have stronger track records. Hiring through an unlicensed agent is illegal, leaves you without recourse if the placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Best Home Employment Agency Pte Ltd offer?›
A standard replacement window in Singapore runs roughly six months from the helper's arrival date. Within that window, most agencies offer at least one free or reduced-cost replacement if the placement breaks down due to a documented mismatch — for example, the helper lacks the skills represented, or there is a genuine incompatibility. Confirm how many replacements are included, what documentation is required to trigger the guarantee, and what circumstances void it (such as the employer changing job scope significantly). Also clarify the early-termination process outside the guarantee window. If the placement ends early for any reason, the employer is generally responsible for the helper's repatriation flight, Work Permit cancellation, and any unused levy refund administration. These costs can add up, so it is worth understanding them before committing. Contact Best Home Employment Agency Pte Ltd directly to get the replacement and early-termination terms in writing before signing.