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Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper (one already in Singapore on a valid Work Permit). Contact Best Housekeeper Pte Ltd directly for their specific fee schedule, as the listing does not publish a fixed price. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance (~S$300–600/year), Work Permit application, and the Settling-In Programme. Confirm in writing which of these are bundled into the agency's fee and which are billed on top. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by searching the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence is listed on this KakiList profile, so verifying directly on the MOM directory before paying any deposit is essential. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance records and complaint-handling standards. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

Most maid agencies in Singapore offer a replacement window of six months from the helper's arrival date, with one or two free replacements included. Confirm with Best Housekeeper Pte Ltd exactly how many replacements are covered, what circumstances qualify (documented poor performance or mismatch versus buyer's remorse), and whether an additional fee applies for replacements beyond the guarantee. Also clarify the early-termination process should the placement break down outside the guarantee window. The employer typically bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused portion of the MOM levy already paid. Understanding these terms upfront avoids unexpected costs later. Contact the agency directly via phone or their enquiry form to obtain the replacement and termination terms in writing before signing any agreement.