About Best Human Resource
Best Human Resource is a domestic helper placement agency operating islandwide from its office at 545 Orchard Road. The listing is KakiList-verified, and the agency holds a 4.7/5 rating across 280 Google reviews — a robust sample that provides a reliable signal of consistent service. No MOM Employment Agency (EA) Licence appears in the listing data, which is a mandatory requirement for any agency placing foreign domestic workers in Singapore; prospective clients should verify the licence directly on MOM's online EA directory before proceeding.
When approaching Best Human Resource, clarify upfront whether you are seeking a new-hire helper or a transfer helper, as placement fees and processing timelines differ significantly — new hires typically cost S$1,500–3,500 in agency fees, while transfer helpers are generally S$500–1,500. Confirm what is bundled into the fee: mandatory FDW insurance, the Settling-In Programme, the pre-placement medical examination, and Work Permit application costs. Ask about the helper's source country (Indonesia, Philippines, Myanmar, or Sri Lanka), monthly salary expectations (S$550–800 depending on nationality and experience), and the monthly MOM levy applicable to your household — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability.
To take the next step, reach out to Best Human Resource via WhatsApp, phone, or the enquiry form to confirm their MOM EA Licence number, request a full breakdown of fees, and discuss your household's specific requirements before signing any contract.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
I had a wonderful experience with this maid agency! From the moment I contacted them, Ms Anjalis assistance was top-notch—professional, friendly, and quick to respond. I also appreciated that she took the time to match the right person to our needs, ensuring a smooth and stress-free experience. Highly recommend this agency if you're looking for reliable and trustworthy maid services!
After a string of disappointing experiences with agencies lacking accountability, Anjali at Best Human Resource was a breath of fresh air. She diligently matched us with a wonderful helper, demonstrating thorough due diligence and providing exceptional support. Her professionalism and responsiveness were outstanding, making the entire process seamless and stress-free. Highly recommend Anjali and any organization she works for!
My family recently secured a helper through this service, and I can tell you that they are thorough in hiring and training. Working with Aisah made the process easy. She is detail-oriented and does her best to make sure the prospective helper is a good fit for your family. Our helper has made our family life more manageable. She is kind and gentle with our son. We feel blessed to have added her to our family unit.
We were in urgent need of a helper and managed to get in touch with Ethel. Ethel has been an absolute lifesaver in helping us find our new helper! She shortlisted 2-3 helpers quickly based on our criteria. Her guidance and support throughout the process were invaluable and she was in constant communication to walk us through the whole process including interviewing the helpers, down-selection, working through MOM for helper’s work permit and ensuring our helper could start with us as soon as practical. Ethel recommended someone who is not only highly skilled but also incredibly caring, trustworthy and reliable. Thanks to her, we now have someone to assist us with our household work and looking after kids. If you're in search of someone reliable who you want working for you, I would highly recommend Ethel @ BestHR. You won't be disappointed!
Hi Best Human Resource! Our agent Ethel helped us a lot as we’re first time employer. She took the time to explain to us all the details and also gave us the listening ear to our needs and problems. She was patient,kind and listened attentively to our issue with our first help and helped us with the replacement. Safe to say, this replacement is a gem and suit our family dynamics very well! All this would not be possible without Ethel who understands us perfectly! Would recommend Best Human Resource to our friends if ever they asked! Good job and keep it up!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Best Human Resource stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Best Human Resource (this page) | ⭐ 4.7 | 280 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper who is already in Singapore on an existing Work Permit. Confirm which applies to your situation, as the difference is significant. Beyond the agency fee, your ongoing monthly costs include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Ask Best Human Resource what is bundled into the quoted fee — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, the pre-placement medical exam, and Work Permit application — versus what is billed separately. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. No EA Licence appears in the listing data for Best Human Resource, so you should ask for the licence number directly and cross-check it on the MOM portal before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have demonstrated stronger compliance and complaint-handling records. The licence number should appear on the agency's website, all contracts, and invoices. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Clarify how many replacements are included within that window, what circumstances void the guarantee — for example, documented mismatch versus a change of mind — and whether any additional replacement attracts a further fee. Also confirm the early-termination process, which matters if the placement breaks down outside the guarantee window. The household bears the cost of the repatriation flight, any unused MOM levy refund application, and Work Permit cancellation paperwork. Understanding these costs upfront helps you make an informed decision before signing. Ask Best Human Resource to put the replacement policy, refund terms, and early-termination costs in writing as part of the agency contract before you commit.
If Best Human Resource isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.