About Bestmaid Employment Pte Ltd
Bestmaid Employment Pte Ltd is a maid agency operating islandwide from its office at 465 North Bridge Road, Singapore. The listing is KakiList-verified and ACRA-registered. It holds a 4.6/5 rating across 84 Google reviews, a moderate sample that provides a reasonable directional signal. No MOM Employment Agency (EA) Licence number was supplied in the listing data; prospective clients should verify current licensed status on MOM's online EA directory before engaging the agency.
When approaching Bestmaid Employment, be prepared to discuss whether you are looking for a new-hire helper or a transfer helper already in Singapore, as the placement fee and timeline differ significantly between the two. A new hire typically involves a longer process — source-country selection (Indonesia, Philippines, Myanmar, Sri Lanka are common), Work Permit application, the mandatory Settling-In Programme, and a medical examination on arrival. A transfer helper can be placed more quickly. Confirm what is bundled into the package fee: mandatory FDW insurance, MOM levy management, and Settling-In Programme costs are sometimes included and sometimes billed separately. The monthly MOM levy is S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability.
Contact Bestmaid Employment by phone or through the enquiry form to discuss your household profile, preferred source country, and timeline, and request a full written breakdown of all fees before committing.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
I’ve been with this agency for nearly 3 years, and throughout the journey Alim and Selva have consistently shown calmness, professionalism, and a strong focus on client‑centred care. Due to unforeseen circumstances and suitability issues, we had to replace helpers a few times. During those tough moments, Alim stood by us and truly fought for our needs, while Selva always took the time to understand our situation and worked hard to find solutions. Even during our most challenging period, they did their best to provide suitable biodata, carefully streamlined to match our requirements. Finding the right helper can sometimes come down to luck (Even if the biodata seems suitable), but I’m grateful that this time we’ve had a very good start with our new helper. What employers really value is respect and commitment to work, and I deeply appreciate the dedication Alim and Selva have shown in helping us achieve that. Highly recommended!
Utilised their services in hiring my first domestic worker in Singapore, and the entire experience was very smooth & commendable. Was ably & patiently supported by Selva - right from selection of the right profile, to all the paperwork right till the handover and ongoing activities. A very professional experience and worth the time & effort invested.
We have been greatly guided by Selva in the search of our MDW. Great match and we cannot recommend them enough! Mr. Selva has been super efficient and speedy assiting in the efifcient communication with the interviews. No time was lost throughout the process. Many thanks.
A big thank you to Selva! First reached out to Selva to interview an Indonesian ex-SIN helper. After understanding my household needs, he advised a fresh Myanmar candidate would be more suitable. He is sharp to shortlist bio-datas. His guidance was spot-on and found us a good match. Hired after the 1st bio-data and interview. Highly recommend! 💯
Mr Selva was very helpful and reliable in finding a good helper for my family. Helper is trustworthy, hardworking and is passionate about her job. She is also pleasant natured.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Bestmaid Employment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Bestmaid Employment Pte Ltd (this page) | ⭐ 4.6 | 84 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees for a new-hire foreign domestic worker typically run S$1,500–3,500 through Singapore maid agencies; a transfer helper already in Singapore usually costs less, in the range of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households with a child under 16, an elderly member 67 or above, or a person with disability). Confirm what Bestmaid bundles into its package — mandatory FDW insurance (~S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes included and sometimes charged on top. Get a full written cost breakdown before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence number was provided in Bestmaid's listing data, so clients should verify current licensed status directly on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if problems arise, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement window in the Singapore market is typically six months from the helper's arrival date, with one or two free replacements included. Confirm with Bestmaid what triggers a valid replacement — documented mismatch in duties or conduct is generally covered, while a change of mind by the employer may not be. Also ask how many replacements are included before additional fees apply. Separately, confirm the early-termination process if the placement breaks down outside the guarantee window. The household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused levy refund — these costs can run S$500–1,500 or more. Understanding these terms upfront prevents disputes later. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
If Bestmaid Employment Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.