Bright Star Agency ✓ ACRA Verified
About Bright Star Agency
About Bright Star Agency
Bright Star Agency is a domestic help provider specialising in maid agency services, operating islandwide from its office at #04-37A Sim Lim Square. It is verified by KakiList, meaning a real person has confirmed its operating details and contact channel. The agency holds a 5/5 rating across 7 Google reviews, though this is a very small sample and should be treated as directional only. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data, which is a material gap for a maid agency — every legitimate placement agency must hold an MOM EA Licence, verifiable on MOM's online EA directory.
Families enquiring about a foreign domestic helper placement should ask to see the agency's MOM EA Licence number before proceeding. Key considerations include whether you are placing a new hire or a transfer helper (transfer placements are typically less expensive), the helper's monthly salary (generally S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households), and what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, the medical examination, and Work Permit application. Source-country options commonly include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary norms and skill profiles. Confirm the replacement guarantee window and the process for early termination, including repatriation costs, before signing.
To take the next step, contact Bright Star Agency by phone to request their MOM EA Licence number, a full fee schedule distinguishing new-hire from transfer placements, and a copy of the agency contract covering replacement and early-termination terms.
Services Offered
Is Bright Star Agency legit?
-
✅
Verified by KakiListA real person confirmed operating details and contact channel.
-
⭐
5/5 from 7 Google reviewsVery small sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 5 (7 reviews)
Viknesh waren
★★★★★
I had a wonderful experience with Bright Star agency. From the very beginning, their staff was professional, responsive, and genuinely cared about finding the right helper for our family's needs. They took the time to understand our preferences and quickly matched us with a kind, experienced, and hardworking maid who has been a great addition to our home. The agency handled all the paperwork smoothly and provided clear guidance throughout the entire process. What impressed me most was their follow-up even after the placement—they truly care about both the employer and the helper’s well-being. Highly recommend bright star agency to anyone looking for a reliable and trustworthy domestic helper. Their service has made our lives so much easier!
Krishna Sharmini
★★★★★
It was my first time getting a Myanmar Maid and I was feeling very skeptical but to my surprise the Agent Ms. Nithya was very professional and extremely helpful going out of her way to teach my maid cooking giving her a few recipes ,Ironing and cleaning of the house and the toilets. I was very impressed with the service. Hope there were more of such agents who took pride in their work. Excellent Experience. I have now recommended a few of my relatives and friends to Bright Star Agency. Kudos to Ms. Nithya.
Raj Kumar
★★★★★
Excellent Service by Nithiya. She is fast and reliable in her service. Understood the needs of my family and matched with a suitable Myanmar India helper. No hidden charges and she is very detailed in her service. Will definitely recommend your service to others. Well done :) Thank You
Vic nair
★★★★★
I’ve known Nithya for a brief while. Her unwavering dedication in wanting to help employers is truly remarkable. In my instance, she was very forthcoming, and even volunteered to pick the maid up from the airport when I became unwell. I also found a lot of flexibility working with her, securing a helper for myself. Bright star, Agency and Nithya would be definitely something I would recommend to others.
melvin romeo
★★★★★
The helper provided by Ms nithiya was very good...she is Myanmar Indian...she is very knowledgeable and can learn things very fast .. I would definitely recommend bright star agency to my friends because the helper I got was very well trained n knowledgeable
Bright Star Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Bright Star Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Bright Star Agency (this page) | ⭐ 5.0 | 7 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Bright Star Agency charge?›
Placement fees for a new hire typically run S$1,500–3,500 at Singapore maid agencies; transfer helper placements are generally lower at S$500–1,500. On top of the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with a disability). Confirm what is bundled into the quoted fee versus billed separately — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application paperwork are standard components but not always included. Get a full written breakdown before paying any deposit. See the full maid agency cost guide for Singapore →
Is Bright Star Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — this is a legal requirement, not optional. The licence number should appear on the agency's website, all contracts, and invoices, and can be cross-checked by name or licence number on MOM's online EA directory. EA Grading runs from A+ to C; A+ and A grades signal stronger compliance records and complaint-handling standards. No MOM EA Licence has been confirmed in Bright Star Agency's current listing data on KakiList. This is a significant gap. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Ask Bright Star Agency for their EA Licence number and verify it directly on the MOM EA directory before paying any deposit. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Bright Star Agency offer?›
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Confirm how many replacements are included within this period, what circumstances void the guarantee (documented incompatibility is generally covered; a change of mind may not be), and the cost of any additional replacements beyond the guaranteed number. Also clarify the early-termination process — if a placement breaks down outside the guarantee window, the household typically bears the repatriation flight cost, is responsible for Work Permit cancellation paperwork, and forfeits any unused portion of the MOM levy paid. These costs can reach S$1,000–2,000, so understanding them upfront matters. Ask for the full replacement and termination terms in writing before signing the agency contract.