Brightshine Helpers Pte Ltd ✓ ACRA Verified
About Brightshine Helpers Pte Ltd
About Brightshine Helpers Pte Ltd
Brightshine Helpers Pte Ltd is a domestic help agency based at 304 Orchard Road, Singapore, offering maid placement services islandwide. KakiList has verified the provider's operating details and contact channels. The agency holds a 5/5 rating across 66 Google reviews, a moderate sample that provides reasonable confidence in service quality. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data, which prospective clients should verify directly before proceeding.
When engaging a maid agency in Singapore, the first step is to confirm the agency holds a valid MOM EA Licence — searchable by name on MOM's online EA directory — and to check its EA Grading (A+ to C). From there, you will choose between a new-hire helper (typically a higher placement fee) or a transfer helper (lower fee, shorter waiting time). Monthly costs include the helper's salary (S$550–800 depending on nationality and experience), the MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), and annual FDW insurance. The agency should also handle the Settling-In Programme, medical examination, and Work Permit application — confirm what is bundled and what is billed separately. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka. Clarify the replacement guarantee window and the cost implications of early termination, including repatriation, before signing.
To get started, reach out to Brightshine Helpers Pte Ltd via WhatsApp, phone, or the enquiry form to confirm EA Licence details, discuss helper profiles, and obtain a written breakdown of all fees before paying any deposit.
Services Offered
Is Brightshine Helpers Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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5/5 from 66 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 5 (66 reviews)
Milan Bhavesh
★★★★★
We had a wonderful experience with Brightshine Helpers Pte Ltd, and we are especially grateful to Jess for her outstanding support throughout the entire process. Jess truly went above and beyond to understand our family’s needs, preferences, and expectations before recommending a helper. She was patient, attentive, and incredibly thorough. Always taking the time to answer our questions. Her priority was definitelymatching the right helper for our home needs. Her dedication, professionalism, and genuine care made what could have been a stressful process feel smooth and reassuring. Thank you Jess! Your service was outstanding
Tan Ah Kow
★★★★★
Just receive the Indonesian domestic helpers into our home. I am very happy with the match, big thank you to Jessi from Bright Shine Helpers Pte Ltd Very very satisfy with Jessi who is very helpful, considerate and professional in handling our transaction of engaging a helper from Indonesia. Compared to all my previous employment of helpers in the past 15 years or so, I would say this time is the most easily managed transaction on engagement of domestic helpers. Jessi will do the first round of interview, sent me a video, then we do another round of interview. Jessi also update me very promptly on every process from applying IPA up to the helper arrival, very professional I would definitely recommend to my friends or neighbors who need a good and professional employment agency. Last but not least, their agency fee is very reasonable, given the way they handle things and service level.
Pearlly Luo
★★★★★
I have had a great experience with this agency. My coordinator Jesski was responsive, proactive and always offered good advice! I really appreciated her help and the helper they introduced was really good. It's been one week and she's really been a great help!
Jacob Beh
★★★★★
I had an excellent experience with bright shine helpers. From the very beginning, their customer service was outstanding — they took the time to understand my household needs, preferences, and expectations before recommending a helper. The selection process was smooth and transparent, with clear communication at every step. What impressed me most is how responsive the agency is — they provide prompt updates, handle all the paperwork seamlessly, and check in regularly to ensure everything is going well. Their professionalism and attention to detail made the entire process stress-free and reassuring. I would highly recommend brightshine to anyone looking for trustworthy, efficient, and well-supported helper services. They truly go above and beyond to ensure customer satisfaction.
Norika Tjoe
★★★★★
Thank you Brightshine Agency for helping my family to find a suitable helper ☺️ The whole process was smooth and well-handled. Special thanks to Jess, for being patient, responsive, and understanding our needs. She helped match us with a helper that fits our family well. Really appreciate the great service and support. Highly recommended!
Brightshine Helpers Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Brightshine Helpers Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Brightshine Helpers Pte Ltd (this page) | ⭐ 5.0 | 66 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Brightshine Helpers Pte Ltd charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 through Singapore maid agencies; transfer helpers are generally cheaper at S$500–1,500. Contact Brightshine Helpers Pte Ltd directly for their current fee schedule and confirm in writing what is bundled — FDW insurance (around S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes included, sometimes billed on top. Ongoing monthly costs include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy — S$300 standard, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Over a standard 2-year Work Permit cycle, total household outlay including placement, salary, levy, and insurance typically ranges from S$20,000 to S$30,000. See the full maid agency cost guide for Singapore →
Is Brightshine Helpers Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by company name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence has been confirmed in the current listing data for Brightshine Helpers Pte Ltd — prospective clients should verify this directly with the agency and cross-check on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies at A+ or A level have stronger compliance records and better complaint-handling histories. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Brightshine Helpers Pte Ltd offer?›
Standard replacement guarantees at Singapore maid agencies typically cover a 6-month window from the helper's arrival date. Within this period, a replacement helper is provided if there is a documented mismatch — confirm how many replacements are included and what circumstances void the guarantee (for example, genuine incompatibility versus a change of mind). Also clarify the early-termination process outside the guarantee window. If a placement breaks down after the guarantee expires, the household bears the cost of the helper's repatriation flight, Work Permit cancellation paperwork, and any unused levy refund processing. These costs can add up to S$500–1,500 or more. Get the replacement terms, any associated costs, and the early-termination conditions in writing before signing the agency agreement.