Brilliant Sky Employment Agency ✓ ACRA Verified
About Brilliant Sky Employment Agency
About Brilliant Sky Employment Agency
Brilliant Sky Employment Agency is a domestic helper placement agency based in Tampines, operating islandwide across Singapore. It has been verified by KakiList, and is ACRA-registered. However, no MOM Employment Agency (EA) Licence appears in its listed credentials, which is a mandatory requirement for any agency placing foreign domestic workers in Singapore — prospective clients should confirm the licence number directly with the agency and cross-check it on MOM's online EA directory before proceeding. The agency currently holds a 2.6/5 rating across 27 Google reviews, which represents a moderate sample but a rating significantly below the category average.
When approaching Brilliant Sky Employment Agency, the key steps are the same as with any maid agency: confirm whether you need a new-hire helper or a transfer helper, as placement fees differ substantially (new-hire typically S$1,500–3,500; transfer typically S$500–1,500). You will also need to factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Clarify what is bundled — FDW insurance, Settling-In Programme, medical examination, Work Permit application — versus what is billed separately. Source-country options (Indonesia, Philippines, Myanmar, Sri Lanka) and the replacement guarantee window should also be confirmed in writing before signing any contract.
Contact Brilliant Sky Employment Agency via WhatsApp, phone, or the enquiry form to request a full fee schedule and to verify the EA Licence number before committing to any placement.
Services Offered
Is Brilliant Sky Employment Agency legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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2.6/5 from 27 Google reviewsModerate sample size, but rating is significantly below the category average — read reviews carefully before proceeding.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 2.6 (27 reviews)
Tingting Chen
★★★★★
I came to know Brilliant Sky Employment Agency 7 years ago through a friend's recommendation. Before that, I had hired many domestic helpers but was never satisfied. My friend said this agency was quite good, so I decided to give it a try. When I walked in, I was surprised by the large number of helpers available for selection—far more than other agencies I had visited. They introduced me to a helper named Yan Di, who turned out to be the best among the more than 10 helpers I had hired. She worked for me for nearly 6 years. Unfortunately, she had to return to Indonesia due to breast cancer. After that, I forgot to come back to this agency and hired three helpers from another agency near Redhill. It was a nightmare—each one was a disappointment. The information provided by that agency was inaccurate, and I had to spend a lot of time training them, which was very frustrating. I wasted a lot of money on constant replacements and was almost desperate. Then I remembered Brilliant Sky and came back. I shared my troubles with them, and they suggested that I take a helper back ， I give her a 2 hrs orientation of the job at my place.. The helper they recommended was new to Singapore and couldn't communicate well. Although I'm a bit impatient, I could see she was a kind person. What impressed me was how the agency cared for the helpers—when the helper cried, they comforted her immediately. It’s clear they train their helpers well, not just in skills but also in emotional management. I even helped Yan Di with her medical treatment, and now she’s recovered. Though she can’t do heavy work, we still treat her as family and want her to be an advisor for us. In the future, I will definitely continue to hire helpers from Brilliant Sky. I truly appreciate this agency because they genuinely care about both helpers and employers. They understand what employers need and have rich experience. This is why my friend recommended them to me in the first place. I hope my review can help those who, like me, have been deceived by other agencies with untruthful information about helpers and endless replacements. Brilliant Sky is a reliable choice.
Ana Misra
★☆☆☆☆
I am very disappointed with the service from Brilliant Agency. There was no update at all regarding the payment for the runner to send my helper back to Myanmar. When I called to clarify, I spoke to Joycelyn, who was rude, unhelpful, and completely unprofessional. She initially did not mention anything about runner fees, yet later claimed that I “did not want to pay after being informed.” When I tried to clarify the situation, she spoke very rudely, refused to provide any update, and even hung up the call. She told me to “find out on my own,” which is completely unacceptable for an agency handling important matters like this. I have recommended many people to hire helpers from Brilliant Agency in the past, but after this incident, I truly regret doing so. What’s even more concerning is that after checking with the airline and ICA, there were no records or details of my helper, despite the agency claiming she was sent back. This clearly shows she was never sent to the airport and the flight ticket that I paid for was forfeited. Despite the poor experience with some staff, I would like to acknowledge Doris, who was responsible and helpful throughout my issues with my helper’s behaviour. Her professionalism really stood out. Unfortunately, the actions and attitude of the other staff overshadow the good work she has done. Because of the unprofessional behaviour, lack of transparency, and refusal to provide proper updates, I will not recommend this agency to anyone moving forward. Even Alice did not respond to my messages when I reached out for updates. This reflects very poorly on the agency as a whole.
Kitty Tang
★★★★★
Ms Doris Goh has been an excellent help. She based on my needs and recommended a helper. She even allows me to introduce her to my elderly mother who is hospitalised. The helper is friendly and warm to my sick mum. It turns out that both like each other mutually. I will recommend you to know Doris excellent service level.
Karen Mei
★★★★★
Am new to selecting a new helper few years ago.I am glad to know Jocelyn as she has been the most helpful and efficient agent whenever I had queries. This is the 2nd time I have engage her service as the previous one has to go home after renewing for another 2 years.Am happy with the helpers that the agency have selected professionally. No issue at all with these 2 helpers I have chosen. A happy customer definitely will recommend to friends. My friend who also just got a helper from Jocelyn and is very happy with it. Thumbs up Jocelyn!
Betty Woodworth
★★★★☆
I have been using this agency for the past 6 years. Joycelyn has been very helpful n patient when selecting maids to suit my requirements. Anytime I have issues with The Maid she is there to help me. I have used other agencies but this is the best agent I found. She is professional and honest I would definitely recommend anyone who wants a maid to see her. All my friends that I recommend to Joycelyn is very happy with her service.
Brilliant Sky Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Brilliant Sky Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Brilliant Sky Employment Agency (this page) | ⭐ 2.6 | 27 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Brilliant Sky Employment Agency charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. You should request Brilliant Sky Employment Agency's exact fee schedule in writing before signing anything. Beyond the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm whether items such as mandatory FDW insurance, the Settling-In Programme, the pre-employment medical examination, and Work Permit application fees are bundled or billed separately. See the full maid agency cost guide for Singapore →
Is Brilliant Sky Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. No EA Licence appears in Brilliant Sky Employment Agency's listed credentials on KakiList — this is a significant gap that must be resolved before you pay any deposit or sign any contract. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the licence number directly with Brilliant Sky Employment Agency and confirm it on MOM's public EA directory before proceeding.
What replacement guarantee does Brilliant Sky Employment Agency offer?›
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Confirm with Brilliant Sky Employment Agency how many replacements are included within that window, and what circumstances void the guarantee — a documented skills or temperament mismatch should generally qualify, whereas a change of mind by the employer typically does not. Also clarify the early-termination process. If a placement breaks down outside the guarantee window, the household bears repatriation flight costs, any refund of unused MOM levy, and the administrative burden of Work Permit cancellation paperwork. Understanding these costs upfront avoids surprises. Get the replacement and termination terms in writing before signing the placement contract.