CareConnect SG ✓ ACRA Verified

Home nursing and eldercare services in Singapore are typically priced on an hourly basis, with rates generally ranging from S$20 to S$40 per hour for personal care visits and higher for clinical nursing. Live-in or residential arrangements are usually quoted as a daily or monthly package. Confirm whether the rate quoted covers agency fees separately from the caregiver's pay, and ask about public holiday surcharges, which commonly run at 1.5 to 2 times the standard rate. For live-in arrangements involving foreign domestic workers, a monthly MOM levy and mandatory FDW insurance apply on top of the helper's salary — these are household costs, not agency fees. Ask CareConnect SG for a written breakdown of all charges, including any deposit or administrative fee, before signing anything. See the full eldercare cost guide for Singapore →

Visit-based home nursing typically covers a set number of hours per day or week, with a caregiver attending for specific tasks such as wound dressing, medication administration, or assisted bathing. This model suits elders who are largely independent but need clinical or personal support at regular intervals. Live-in arrangements provide round-the-clock presence and are better suited to elders with significant mobility limitations or dementia. Confirm directly with CareConnect SG which model or models they offer, the minimum hours per visit, and whether their caregivers are registered nurses, enrolled nurses, or trained care aides — the distinction matters for clinical tasks. Ask about the replacement policy should a caregiver be unavailable due to illness or leave, and insist on a written care plan that specifies scope, hours, and rate.

For home nursing services, caregivers providing clinical care should hold relevant nursing qualifications — at minimum a certificate in nursing or healthcare assistance, and ideally Singapore Nursing Board registration for enrolled or registered nurses. For elders with dementia, look for caregivers who have completed dementia care training such as the Dementia Care Mapping or programmes recognised by Dementia Singapore. On the regulatory side, home care agencies providing clinical nursing services should be registered with the Agency for Integrated Care (AIC) or comply with MOH licensing requirements — no such licence has been confirmed for CareConnect SG, so verify this directly. Also ask whether the agency carries insurance covering caregiver injury during a home visit and liability for incidents involving the client. Do not assume coverage exists without a written confirmation. Insist on a trial period and put the care plan, hours, and rate in writing.