CBSS Counselling & Support Services ✓ ACRA Verified
About CBSS Counselling & Support Services
About CBSS Counselling & Support Services
CBSS Counselling & Support Services is a counselling practice based at 51 Cuppage Road, offering sessions islandwide to individuals, couples, and families. It has been verified by KakiList, confirming active operations and contact details. The practice holds a 4.9/5 rating across 1,018 Google reviews, a robust sample that points to consistent client satisfaction. Pricing is positioned in the mid-range ($$); specific session fees are not publicly listed and should be confirmed directly.
The typical journey begins with an initial enquiry by phone or online form, after which a counsellor will discuss presenting concerns — whether anxiety, depression, relationship difficulties, grief, work stress, or other issues — and recommend an appropriate format. Sessions may be individual, couples, or family-based, and can be one-off or structured into a recurring course of treatment. It is worth asking about appointment availability, session length, whether in-person or remote sessions are offered, and the cancellation and no-show policy before committing.
To get started, reach CBSS Counselling & Support Services by phone or through the enquiry form on their listing. Confirm session fees, the format that suits your needs, and the name of the counsellor you will be working with before your first appointment.
Services Offered
Is CBSS Counselling & Support Services legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.9/5 from 1,018 Google reviewsRobust sample of 1,018 reviews — strong directional signal of client satisfaction.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Google Reviews ⭐ 4.9 (1018 reviews)
May Lum
★★★★★
I was fortunate to have the opportunity to listen to Dr John’s motivational talk at one of our company events on 16-Jan, where he was invited to give us an energy boost after lunch. Usually, I feel sleepy after lunch, but Dr John was truly special. His voice was soothing, yet he kept me fully awake and engaged throughout the session. I especially loved how he shared messages like “Life is short” and “Be yourself,” encouraging us to reflect in a meaningful way. Even though the event ended last week, his words have stayed with me. A week later, I still remember what he taught us, and I hope to attend more talks like this in the future.
Chang Chu Feng
★★★★★
Big shoutout to Kenny Chen, who had greatly guided me through the journey of bettering myself, working on my flaws and getting through a difficult time of mine in the past 6 months. He had displayed professionalism and gave exceptionally good advices, as well as constructive perspective of thoughts with the best of his experience. Seeing him at every sessions brings a smile to me, and way left with a positive attitude. Again, I highly recommend seeing Kenny and do give him a support, such a humble person!
Rick Peng
★☆☆☆☆
I never leave negative reviews but this was extremely disappointing experience. We booked a marriage counseling session after careful research and paid a high consultation fee for a senior counselor because we genuinely wanted some professional assistance to save our marriage. We even took annual leave to attend. We stayed far away, so we took a taxi and arrived 20 minutes early, waited 35 minutes past the scheduled time, and the counselor never showed up. The front desk couldn’t even reach her. For a service supporting couples in vulnerable situations, this level of unreliability is unacceptable.
Esther Lim
★★★★★
It was a very good talk. If everyone make an effort to do something to make the environment better, it would be a more awesome place. The burden usually is only on those who r already empathizing..not those who has zero.
Winnie Leong
★★★★★
Having the privileged to attend a small talk by Dr John. His sharing and valuable output was interesting. Definitely worth attending giving a very positive, motivating, encouraging and inspiring session to help myself grow and be positive always 😊 thank you Dr John!
CBSS Counselling & Support Services vs other providers in Singapore
Side-by-side with the next three highest-rated counselling providers on KakiList, so you can see how CBSS Counselling & Support Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| CBSS Counselling & Support Services (this page) | ⭐ 4.9 | 1018 | — | ✓ |
| Mind Mojo Hypnotherapy | ⭐ 5.0 | 117 | — | ✓ |
| MindEase | ⭐ 5.0 | 117 | — | ✓ |
| Bloom Child Psychology | ⭐ 5.0 | 91 | — | ✓ |
Frequently Asked Questions
How much does CBSS Counselling & Support Services charge per session?›
CBSS Counselling & Support Services is priced in the mid-range ($$), but specific per-session rates are not publicly listed and should be confirmed directly by phone or enquiry form. In Singapore, private counselling sessions typically run S$80–200 per 50-minute session, with higher rates for specialist or senior practitioners. Some practices offer package rates for a fixed number of sessions, which can reduce the per-session cost. Ask whether an initial consultation is charged at the standard rate or a reduced intake rate, what the cancellation and no-show policy is, and whether any sessions are claimable under an Employee Assistance Programme (EAP) or corporate insurance scheme. GST may apply depending on the billing structure. See the full counselling cost guide for Singapore →
Do I need a referral or assessment first?›
A GP or specialist referral is not required to book a counselling session at CBSS Counselling & Support Services — you can contact the practice directly by phone or via the enquiry form. At the first appointment, expect an intake conversation covering your presenting concerns, relevant background, and goals for counselling, which helps the counsellor determine the right approach and session frequency. If you have a complex or clinical condition — such as a diagnosed mental health disorder, medication management needs, or a situation involving risk — a GP referral or psychiatric input may be helpful alongside counselling. A referral can also support insurance or MediSave claims in certain cases, so it is worth checking with your insurer before your first session.
Is the practitioner licensed?›
In Singapore, the counselling profession is not yet statutorily regulated in the same way as physiotherapy or TCM, meaning there is no single mandatory government licence for counsellors. However, the Singapore Association for Counselling (SAC) maintains a voluntary register of Registered Counsellors (RC) and Registered Clinical Supervisors, and the Singapore Psychological Society (SPS) registers psychologists — these are the primary credentialling signals to look for. When booking, ask for the name and qualifications of the counsellor you will be seeing, their professional membership or registration (SAC, SPS, or an international equivalent such as BACP or ACA), and their areas of specialism. CBSS Counselling & Support Services does not currently list specific licences in its public profile, so confirming practitioner credentials directly before your first appointment is advisable. Confirm the practitioner's credentials on the relevant body's public register before treatment.