Century Commercial Management Pte Ltd ✓ ACRA Verified

Placement fees for a new-hire helper typically run S$1,500–3,500 at Singapore agencies; transfer helpers (already in Singapore on a valid Work Permit) usually attract a lower fee of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm in writing what is bundled into the placement fee versus billed separately: mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, pre-deployment medical examination, and Work Permit application fees. Century Commercial Management Pte Ltd's specific package pricing is not published in the listing; contact them directly for a written breakdown. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence is recorded in this listing's data, and ACRA registration has not been confirmed — this is a meaningful gap that should be resolved before you pay any deposit. EA Grading runs from A+ to C; agencies graded A+ or A have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

Standard replacement guarantees at Singapore maid agencies typically cover a window of six months from the helper's arrival date. Within that period, you are usually entitled to one or more replacements at no additional placement fee, though the scope varies — some agencies distinguish between a genuine mismatch (covered) and a change of mind (not covered or subject to a fee). Confirm how many replacements are included, what circumstances void the guarantee, and the cost of any additional replacement outside the guarantee terms. Also clarify the early-termination process if the placement breaks down after the guarantee window: repatriation flight cost, refund of any unused MOM levy, and Work Permit cancellation paperwork are all the household's responsibility in that scenario. Century Commercial Management Pte Ltd's specific replacement policy is not detailed in the listing — request this in writing before signing.