Changi General Hospital Physiotherapy ✓ ACRA Verified
About Changi General Hospital Physiotherapy
About Changi General Hospital Physiotherapy
Changi General Hospital Physiotherapy is a hospital-based physiotherapy service located at 2 Simei Street 3, Singapore 529889, serving patients across Singapore. KakiList has verified the operating details and contact channel. The service holds a 2.7 out of 5 rating across 1,162 Google reviews — a robust sample size that reflects a broad patient population and should be weighed accordingly.
Patients are typically referred to the department through a doctor's consultation within Changi General Hospital, though self-referrals may be available for certain conditions. At the first appointment, a physiotherapist conducts an assessment covering your presenting condition, medical history, mobility, and functional goals. A treatment plan is then agreed — this may include manual therapy, therapeutic exercise, modalities such as ultrasound or TENS, and a home exercise programme. Subsequent sessions are scheduled based on clinical progress, and the treating physiotherapist will advise on the recommended frequency and duration of care.
To begin, contact Changi General Hospital Physiotherapy by phone or via the enquiry form to confirm appointment availability, referral requirements, and applicable fees under your insurance or subsidy scheme.
Services Offered
Is Changi General Hospital Physiotherapy legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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2.7/5 from 1,162 Google reviewsRobust sample size of 1,162 reviews — the rating reflects a broad patient population and warrants direct enquiry before attending.
Confirm the practitioner's licence number on the AHPC public register before treatment.
Google Reviews ⭐ 2.7 (1162 reviews)
R R
★☆☆☆☆
The majority of the reviews here are unfortunately accurate. The service at this hospital is atrocious. The staff often take no responsibility for their inability to perform their work properly. An example of this is how they had incorrectly applied a bandage, took an x tray. I understand this is a teaching institution, however, the supervisors and management have to take the onus of ensuring the subordinate and trainees are indeed performing their job properly. Furthermore, the wait time for a scheduled appointment is more than 90 minutes past the allocated time, which makes me think how inefficient the staff are at being time conscious. Management needs to have better controls to ensure the SOPs are met. These make me wonder how this hospital is promoting its recent ‘awards’. Perhaps just a PR stunt to take away from the actual negative experience from the patient stakeholders. Do not recommend this hospital at all. Please do better.
P B.C
★★★★★
I had to visit A&E unexpectedly and was very impressed by the efficiency and professionalism of the team. From admission through investigations and final review, the process was smooth and well coordinated. The nurses were patient and attentive, and the doctor took time to explain the findings clearly, which was very reassuring. I am grateful for the prompt care and the calm manner in which everything was handled. Thank you to the entire team for the excellent service.
Candy
★☆☆☆☆
My experience with Changi General Hospital has generally been pleasant across the Emergency Department, specialist clinics, and other wards. However, Ward 57 in the Integrated Building (IB) has unfortunately been a very different experience. Service in this ward has been slow and coordination appears to be poor. There were several occasions where instructions or arrangements made by specialists were not carried out by ward nurses, and updates to patients or family members were often lacking. This created unnecessary stress for family members who are trying to ensure their loved ones receive proper care. From my observation, some of the nurses in this ward seemed impatient and disengaged while attending to patients and communicating with family members. Compassion and clear communication are extremely important in a hospital setting, especially for families already going through a difficult time. I also overheard another patient’s family member expressing similar concerns about the lack of patience and empathy shown by some staff. It suggests that this may not be an isolated experience. I truly hope the hospital management will look into the service standards and coordination within Ward 57, as my overall experience with CGH outside of this ward has been much better. Patients and families deserve consistent care, professionalism, and clear communication across all wards.
Noorizan Hussain
★★★★★
I had been a patient of CGH since I was 20. Now after almost 30 years I must say that CGH has improved tremendously. Their service is just beyond expectation where you can see their passion in prioritising patient’s health and holistic wellbeing. CGH has truly make a big difference and by far the best in their service. I am proud to be an east sider knowing that we have a reliable healthcare provider for our community. Well done CGH!! Everyone of you plays a part to create this strong Team, Kudos!!!
thia sally
★★★★★
Visited Changi General Hospital on 9th Feb 2026 at 4.30pm - Hearing Aid (2B EHN) I am extremely grateful to the audiologist, Dr Savitha Kamath at the Changi General Hospital who went above and beyond to help me with my damaged hearing aid. Despite a busy schedule and past working hours, she ensured I received a new set and explained its use thoroughly. Her kindness and dedication are a testament to the excellent care at CGH. Highly recommend! 👍
Changi General Hospital Physiotherapy vs other providers in Singapore
Side-by-side with the next three highest-rated physiotherapy providers on KakiList, so you can see how Changi General Hospital Physiotherapy stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Changi General Hospital Physiotherapy (this page) | ⭐ 2.7 | 1162 | — | ✓ |
| Physio Clinic SG | ⭐ 5.0 | 1367 | — | ✓ |
| Revive Physiotherapy Singapore | ⭐ 5.0 | 1367 | — | ✓ |
| The Clinic Group Physiotherapy | ⭐ 5.0 | 1367 | — | ✓ |
Frequently Asked Questions
How much does Changi General Hospital Physiotherapy charge per session?›
Fees at Changi General Hospital Physiotherapy vary depending on whether you are a subsidised patient (Class B2 or C) or an unsubsidised patient (Class A or B1). Subsidised patients with a specialist referral typically pay significantly lower rates after means-tested government subsidies, while unsubsidised consultation and treatment fees are charged at the full rate — outpatient physiotherapy sessions at public hospitals generally range from S$50 to S$180 or more per session before subsidies. Additional charges may apply for specialised equipment, assistive devices, or extended sessions. MediShield Life does not cover outpatient physiotherapy, but Integrated Shield Plans and employer insurance may provide partial reimbursement — confirm your coverage before your first appointment. See the full physiotherapy cost guide for Singapore →
Do I need a referral or assessment first?›
In most cases, patients attending Changi General Hospital Physiotherapy will have been referred by a doctor — either a General Practitioner under the CHAS or RHS scheme, or a specialist within the hospital. A referral is typically required to access subsidised rates. Self-referrals for private (unsubsidised) appointments may be possible; contact the department directly to confirm the current pathway. At your first visit, you will complete an intake assessment covering your medical history, presenting complaint, pain levels, and functional limitations. For complex or post-surgical conditions, bring any relevant imaging reports, discharge summaries, or specialist letters so the physiotherapist can plan treatment appropriately. Contraindications such as active infection, unhealed fractures, or certain cardiovascular conditions will be screened at assessment.
Is the practitioner licensed?›
Physiotherapists in Singapore are regulated by the Allied Health Professions Council (AHPC) under the Allied Health Professions Act. Every practising physiotherapist must hold a valid AHPC registration, which is publicly verifiable on the AHPC online register at https://www.healthprofessionals.gov.sg. As a restructured public hospital under the Ministry of Health, Changi General Hospital operates under MOH oversight, and its clinical staff are subject to institutional credentialling as well as individual professional registration. Note that no licences were provided in the listing data for this entry. If you wish to verify the registration of a specific treating physiotherapist, look up their name directly on the AHPC register before your appointment. Listing data is incomplete — contact Changi General Hospital Physiotherapy directly to confirm details.