About Chung Hwa Free Clinic Toa Payoh
Chung Hwa Free Clinic Toa Payoh is a TCM wellness provider located at 640 Lor 4 Toa Payoh, Singapore 319522. The clinic is KakiList-verified, and its 4.1-star rating across 197 Google reviews provides a reasonably robust indication of patient experience. No ACRA registration has been confirmed for this listing, and no regulatory licences are currently on record — prospective patients should enquire directly about the practitioner credentials before attending.
Patients typically begin with a first consultation, during which the TCM practitioner conducts a diagnostic assessment covering presenting condition, tongue and pulse examination, and treatment goals. Common modalities offered at TCM clinics include acupuncture, herbal medicine, tui na, cupping, and moxibustion. It is worth confirming which services are available, whether a follow-up package or single-session arrangement suits your condition, and the clinic's cancellation policy before booking.
To arrange an appointment, contact Chung Hwa Free Clinic Toa Payoh by phone or through the enquiry form, and confirm the availability of the relevant practitioner and the modalities you require.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
Lucy from the eye department at the toa payoh branch is the best physician I have ever come across. She’s so patient, she listened attentively, she’s very caring and concerned. It is very rare to have such a caring doctor nowadays. I highly recommend anyone with glaucoma or eye issues to seek treatment from her. Thanks to Lucy, I was more hopeful to go thru life with glaucoma. She’s God sent. Thanks, Lucy.
Had a consultation session with 赵英杰 and it was an extremely unhappy experience. From the onset, he was 狗眼看人低 and very cold towards my mom who was suffering from cancer. We queued and waited for the consultation, and it seems like he is just interested in the money and can’t wait to dismiss the patients as quickly as possible. I hope his license gets suspended
I consulted `Dr' Pan Hong Ling for my eczema condition. She was unprofessional and prescribed medication that actually caused my eczema to flair up. Also, the verbal instructions she gave and the printed instructions on the medication package were totally different. She was haphazard in the way that she asked her questions and appeared to have forgotten to take my pulse until almost the end of the session. Stay away from this medical institution. Their SOP is very confusing and there is no proper diagnosis.
Medicine is alright. However, we bought our 93 year old grandmother to visit the institution. It was raining and we're stuck at the gantry. We tried pressing the gantry call help for assistance but it was to no avail to the extent that my grandmother has to walk out to the main road. Perhaps the medical institution can look into giving grace period for drop off or pick up of patients. It will definitely benefit many patients.
I had consistent great experience here. The Deputy Chief Physician Chan Gek Choo is very knowledgeable, professional, patient, and attentive—explaining everything clearly and making sure I felt comfortable throughout the consultation and treatment. The front desk staff were also friendly, efficient, and helpful, which made the whole visit smooth from start to finish. I also really appreciate the self-registration and self-payment kiosk they’ve set up. It’s convenient, easy to use, and helps reduce waiting time—showing the hospital’s commitment to improve patient experience through thoughtful and efficient service. You can really tell the team here cares about their patients. Highly recommend!
Side-by-side with the next three highest-rated tcm providers on KakiList, so you can see how Chung Hwa Free Clinic Toa Payoh stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Chung Hwa Free Clinic Toa Payoh (this page) | ⭐ 4.1 | 197 | — | ✓ |
| Ri An TCM Clinic | ⭐ 5.0 | 333 | — | ✓ |
| HSI Chinese Medicine | ⭐ 5.0 | 237 | — | ✓ |
| Han TCM Medical | ⭐ 5.0 | 198 | — | ✓ |
Chung Hwa Free Clinic Toa Payoh is listed at a moderate price tier, though specific session fees are not publicly displayed. As a free or subsidised community TCM clinic operating under a charitable model, consultation and treatment fees may be significantly lower than private TCM clinics, which typically charge S$30–80 per consultation and S$40–120 per acupuncture or tui na session. Package pricing for a course of treatment may also be available. Confirm the exact fee for your intended treatment modality — consultation, acupuncture, herbal prescription, or cupping — before attending, and ask whether any means-tested subsidies or donation-based arrangements apply. See the full TCM cost guide for Singapore →
No formal referral is required to attend a TCM clinic in Singapore. At your first visit, the practitioner will conduct an intake assessment covering your presenting complaint, medical history, current medications, and any contraindications (for example, pregnancy, bleeding disorders, or implanted devices that are relevant to acupuncture or cupping). For complex or chronic conditions — such as post-stroke rehabilitation, oncology support, or pain management — bringing a recent GP or specialist letter can help the TCM practitioner contextualise your case and coordinate care. If you intend to claim through an integrated shield plan or corporate insurance, check with your insurer first, as TCM coverage and pre-authorisation requirements vary.
In Singapore, TCM practitioners must be registered with the Traditional Chinese Medicine Practitioners Board (TCMPB) under the Ministry of Health. Registration is required to legally practise acupuncture and prescribe TCM herbal medicine. You can verify any practitioner's registration on the TCMPB public register at moh.gov.sg before your appointment. No regulatory licences are currently recorded for Chung Hwa Free Clinic Toa Payoh on this listing. Ask the clinic directly for the full name and TCMPB registration number of the practitioner you will be seeing, and cross-check on the public register. Community-based free clinics in Singapore are often staffed by registered volunteers, but individual verification remains the patient's responsibility. Confirm the practitioner's licence number on the TCMPB public register before treatment.
If Chung Hwa Free Clinic Toa Payoh isn't the right fit, these are other tcm providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.