Crescent Maids Pte Ltd ✓ ACRA Verified
About Crescent Maids Pte Ltd
About Crescent Maids Pte Ltd
Crescent Maids Pte Ltd is a maid agency operating islandwide from its Guillemard Road office, matching Singapore households with foreign domestic workers. It holds a 4.8-star rating across 72 Google reviews, a moderately sized sample that provides reasonable confidence in that score. Pricing is presented at the mid-range tier; specific placement fees were not provided and should be confirmed directly with the agency.
When engaging a maid agency, the first step is to verify that the agency holds a valid MOM Employment Agency (EA) Licence — searchable by name on MOM's online EA directory. Once confirmed, discuss whether you need a new-hire helper or a transfer helper already in Singapore, as placement fees and lead times differ considerably. Your consultant should walk you through source-country options (Indonesia, Philippines, Myanmar, Sri Lanka), the helper's monthly salary (typically S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or the concessionary S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the package — mandatory FDW insurance, the Settling-In Programme, the pre-employment medical examination, and Work Permit application — versus what is billed separately. Ask about the replacement guarantee window and what circumstances would void it, and clarify the repatriation cost should the placement break down outside that window, as that cost falls on the household.
To proceed, reach out to Crescent Maids Pte Ltd via WhatsApp, phone, or the enquiry form, and verify their EA Licence number on MOM's online EA directory before paying any deposit.
Services Offered
Is Crescent Maids Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.8/5 from 72 Google reviewsModerate sample size — provides reasonable directional confidence.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.8 (72 reviews)
Su Ting Lim
★★★★★
I first approach colin after going through MOM website to find a reliable agency. He is a responsive and reliable person to get things done. He would first call to get to know whats my criteria and after which he will start looking for candidates. And because i applied during the year end holiday season, there were some delays. But he would update me along the way. Fast forward to today, my indo helper has been with me for almost a year now. All good. Thumbs up for colin.
Katherine Koh
★★★★★
This is my first time hiring a helper- and a fresh one from Myanmar too. Colin was highly recommended by my fellow friends who had young kids! As a first timer, Colin’s responses were prompt, profiles given to me matched what i was looking for, tips given post interviews were useful and he was present during the interview to support the communication and offer insights too. He is an asset in helping my hubs and I navigate through the hiring process (minimal paperwork fuss) and we felt at ease. 3 weeks in, and i’m surprised at the quality and disposition of my new helper. Colin and his team must have done an excellent job in filtering the candidates and providing adequate training prior to hire. I would not hesitate to engage his services again! :)
Derrick Hoo
★★★★★
We trusted Colin and was very happy to get our helper for mum at his first recommendation. We need not worry about any paperwork work, all was well taken care by Crescent Maids. Highly recommended.
Maria Lina Gu
★★★★★
I chance upon Crescent Maids through Google search looking urgently for a mandarin speaking helper with elderly care experience for both my folks who need caregiving badly. With good past reviews I decided to give it a try. True to be told, Colin was extremely helpful throughout the entire process of assisting me to get a suitable helper who fits into our criteria just within a day. This has definitely off load my anxiety then as I was indeed worried I might not be able within such a short span of time to get a mandarin speaking helper who could communicate with my folks effectively especially that they're not English speaking. Kudos to the good services rendered from Crescent Maids and truly grateful to Colin that we found a good maid agency who provides good quality helper to our needs. 👍👍🙏🏼🙏🏼😇
Z
★★★★☆
Colin takes a consultative approach by taking time to understand our specific caregiving needs and preferences. He helped to screen and match helpers with the specific skills needed and was prompt in sending us the helper’s detailed data and arranging interviews. We are happy with the quality of the helper. Overall, Colin is very accommodating and did not pressurise us in the hiring process.
Crescent Maids Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Crescent Maids Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Crescent Maids Pte Ltd (this page) | ⭐ 4.8 | 72 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Crescent Maids Pte Ltd charge?›
Crescent Maids Pte Ltd presents pricing at the mid-range tier, though specific placement fees were not published at the time of listing. As a market reference, placement fees for a new-hire helper typically run S$1,500–3,500, while a transfer helper (already in Singapore on a valid Work Permit) is generally S$500–1,500. On top of the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for qualifying households). Confirm what is bundled into the quoted package — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, the pre-employment medical exam, and Work Permit application — versus what is charged separately. Get the full cost breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Is Crescent Maids Pte Ltd MOM-licensed?›
Every legitimate maid agency must hold an MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. At the time of this listing, no EA Licence was confirmed in Crescent Maids Pte Ltd's listing data — verify this directly on the MOM portal before proceeding. EA Grading runs from A+ to C; higher grades signal stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.
What replacement guarantee does Crescent Maids Pte Ltd offer?›
Replacement guarantees typically cover a window of six months from the helper's arrival date. Confirm how many replacements are included within that window, what circumstances are considered a valid mismatch versus buyer's remorse, and whether a top-up fee applies for additional replacements beyond the first. Also clarify the early-termination process if the placement breaks down outside the guarantee window. The household is generally responsible for the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund — these costs can be significant, so it is worth understanding them upfront. Contact Crescent Maids Pte Ltd directly via WhatsApp or phone to get the replacement and early-termination terms in writing before committing.