About DIL Maids
DIL Maids is a maid agency serving households islandwide from its office at 2 Kallang Pudding Rd, #05-11, Singapore 349307. The listing is KakiList-verified, meaning a real person confirmed operating details and contact channels. It holds a 5/5 rating across 42 Google reviews — a moderate sample that provides reasonable directional confidence, though prospective clients are encouraged to read individual reviews carefully.
When engaging a maid agency in Singapore, the typical process begins with clarifying whether you need a new-hire helper or a transfer helper — transfer placements are generally faster and carry a lower placement fee. Key cost components to confirm upfront include the placement fee, the helper's monthly salary (which varies by source country and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households with a child under 16, an elderly member aged 67 or above, or a person with disability). Ask what is bundled into the package — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus billed separately. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary bands and skill profiles. Confirm the replacement guarantee window and the process for early termination, as repatriation costs and Work Permit cancellation paperwork fall to the household if a placement breaks down outside the guarantee period.
Contact DIL Maids via WhatsApp, phone, or the online enquiry form to discuss your household's requirements and confirm current helper availability, placement fees, and the full cost breakdown before proceeding.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Great experience..Service was very good. I had a few choices and the staff was not pushy.. Manage to get a maid that I liked and quite happy overall..tks guys
I would like to express my sincere thanks to the agency for their excellent service. They made the process stress-free and showed genuine care in assisting our family. It truly gave us peace of mind.
I had a great experience with Dil Maids. Highly recommended agency with transparent process.the whole process was very smooth and I got the house help of my choice. Thank you Dil Maids.
Reliable, efficient and prompt to attend to my requests. Highly recommended, keep up good work.
They showed me genuine considerations of my concerns. They demonstrate patience time and again even with difficult requests
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how DIL Maids stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| DIL Maids (this page) | ⭐ 5.0 | 42 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at Singapore maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. Contact DIL Maids directly to confirm their current fee schedule, as pricing varies by source country and helper profile. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled — mandatory FDW insurance (~S$300–600/year), Settling-In Programme, medical exam, and Work Permit application — versus charged on top. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No licence number is currently listed for DIL Maids on this KakiList profile — verify directly with the agency and cross-check on the MOM EA directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A demonstrate stronger compliance records and better complaint-handling histories. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date, with one or two replacements included within that period. Contact DIL Maids directly to confirm their specific terms — in particular, what circumstances void the guarantee (documented mismatch versus change of mind) and whether additional replacements carry a further fee. Also clarify the early-termination process should the placement break down outside the guarantee window. Costs typically borne by the household include the repatriation flight, any outstanding levy refund processing, and Work Permit cancellation paperwork. Understanding these terms before signing protects you from unexpected expenses later.
If DIL Maids isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.