Fairmaid Agency ✓ ACRA Verified
About Fairmaid Agency
About Fairmaid Agency
Fairmaid Agency is a domestic helper placement service based at Brooke Road, Singapore, operating islandwide. It has been verified by KakiList, meaning operating details and contact channels have been confirmed by a real person. The agency holds a 4.7-star rating across 27 Google reviews, a moderate sample that points positively but should be read alongside your own due diligence. No ACRA registration or MOM Employment Agency (EA) Licence has been provided in the listing data, which is a material gap — every legitimate maid agency in Singapore is required by law to hold an MOM EA Licence, and this should be confirmed directly with the agency before proceeding.
When engaging a maid agency, the typical process involves selecting a helper profile (new hire or transfer), reviewing biodata, and conducting an interview before confirming the placement. Costs to account for include the agency's placement fee, the helper's monthly salary (which varies by source country and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary for qualifying households), mandatory FDW insurance, medical examination fees, the Settling-In Programme, and Work Permit application charges. It is worth clarifying upfront what is bundled into the quoted package and what is billed separately. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary norms and cultural profiles.
Contact Fairmaid Agency by phone or via the enquiry form to request a helper shortlist and a full written breakdown of all fees before committing to a placement.
Services Offered
Is Fairmaid Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.7/5 from 27 Google reviewsModerate sample size — directionally positive but read alongside other checks.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.7 (27 reviews)
Tan
★★★★★
I strongly recommend Fairmaid Agency, Edward whom I recommended him my friend Benjamin to try engaging helpers from his Agency. My friend previous Helper gave him a lot of problems. Couldn’t get used to the new Singapore environment after he switched to Fairmaid Agency, He feedback back to me that he is extremely pleased with the new helper by Fairmaid. i’m glad my recommendation to my friend Ben have help resolve his Needs for someone to care for his dogs, pets, cooking And household cleanin. thanks!
Suelynn Koh
★★★★★
Margaret is prompt and reliable, following up closely to help us engage a new foreign domestic worker. She is patient and accommodating, willing to go the extra mile. I have been engaging the services of Fairmaid Agency for than 15 years, very happy and satisfied with the professional service rendered by Margaret
Sinnasany Vasudra Davi
★★★★★
I have been taking domestic helper from Fairmaid Agency for the past 27 years. I keep going back to this agency because of Ms Margaret. She listens to my family's needs and has been successful in recommending the right person for me. She is very kind and compassionate to the domestic helpers and as well to the employers too. My friends and relatives have been getting domestic helper from this agency because of the quality of their professionalism. Thank you, Margaret.
Elyse Anne
★★★★★
Working with Edward and Fairmaid agency was a pleasant experience. From the very beginning, the team impressed me with their patience, support, and professionalism. Unlike other agencies that rushed through the process, Edward and Fairmaid took the time to really understand my needs through a detailed "get to know you" process. They asked thoughtful questions, listened carefully, and truly seemed to care about finding the perfect match for my family. It felt like they were on a mission to make my life easier, not just fill a position. And they did! The entire hiring process was seamless and incredibly user-friendly. I didn't even need to leave my house; they handled everything remotely, from candidate interviews to reference checks. Thank you so much for your service and effort! 😄🙏👍
Interior Design Services
★★★★★
A very pleasant overall experience where Fairmaid Agency helped my family to source for the most suitable maid. The in-person interview was open and direct in knowing the domestic helper and our expectations together. We managed to get in her and approval, looking forward to include our new maid, Yati into our family. Thank you Edward from Fairmaid Agency!👍🏻👍🏻👍🏻
Fairmaid Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Fairmaid Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Fairmaid Agency (this page) | ⭐ 4.7 | 27 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Fairmaid Agency charge?›
Fairmaid Agency uses a package-based pricing model, though specific figures are not published in the listing. As a market reference, placement fees for a new-hire foreign domestic worker typically run S$1,500–3,500 through licensed agencies; transfer helpers (already in Singapore on an existing Work Permit) generally attract a lower placement fee of S$500–1,500. Beyond the agency fee, ongoing costs include the helper's monthly salary (broadly S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), and mandatory FDW insurance (roughly S$300–600 per year). Confirm exactly what is bundled — Settling-In Programme, medical exam, Work Permit application — versus what is charged additionally. See the full maid agency cost guide for Singapore →
Is Fairmaid Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. At the time this listing was compiled, no EA Licence was recorded in Fairmaid Agency's listing data — this does not confirm the licence is absent, but it does mean you must verify directly with the agency and cross-check on MOM's directory before paying any deposit. EA Grading runs from A+ to C; A+ and A grades signal stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Confirm the licence number on MOM's portal as your first step.
What replacement guarantee does Fairmaid Agency offer?›
Replacement guarantees vary by agency but the market standard is a window of around six months from the helper's arrival date, with at least one free replacement included. Confirm with Fairmaid Agency how many replacements are covered, what circumstances qualify (documented skills or temperament mismatch versus simple change of mind), and what a further replacement costs outside the guaranteed window. Also clarify the early-termination process should the placement break down entirely — repatriation flight costs, refund of any unused levy, and Work Permit cancellation paperwork are typically the household's responsibility once the guarantee window has closed. Get these terms in writing before signing the agency contract.