Faith Maid Agency Pte Ltd ✓ ACRA Verified
About Faith Maid Agency Pte Ltd
About Faith Maid Agency Pte Ltd
Faith Maid Agency Pte Ltd is a maid agency operating islandwide from its office at City Plaza, Geylang Road, offering foreign domestic worker placement services for Singapore households. The listing has been verified by KakiList and is ACRA-registered. It holds a 5/5 rating across 58 Google reviews, a moderate sample size that provides a reasonable signal of client experience. No MOM Employment Agency (EA) Licence number has been supplied to KakiList at this time, so prospective clients should verify licence status directly on MOM's online EA directory before proceeding.
When engaging a maid agency in Singapore, the process typically begins with deciding whether you need a new-hire helper or a transfer helper — the latter is already in Singapore, usually cheaper in placement fee, and available more quickly. Key cost items to confirm in writing include the placement fee (typically S$1,500–3,500 for new hires, S$500–1,500 for transfers), the helper's monthly salary (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or the concessionary S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled — mandatory FDW insurance, the Settling-In Programme, the pre-deployment medical examination, and Work Permit application — versus what is billed separately. Source-country options commonly include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with differing salary bands and skill profiles. Ask about the replacement guarantee window and the terms that apply.
Reach Faith Maid Agency Pte Ltd via WhatsApp, phone, or the enquiry form to confirm current helper availability, placement fees, and the agency's EA Licence number before paying any deposit.
Services Offered
Is Faith Maid Agency Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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5/5 from 58 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 5 (58 reviews)
Ally
★★★★★
I chanced upon Faith Maid Agency when I was looking for a good helper agency after suffering from the horrible service and handful of horror helpers from my previous agency. Was impressed by the reviews and decided to give them a call to check on the rates and the helpers they have currently. They are reasonable in terms of price and are able to be a good middleman for both helper and employer. Raymond who served us was very efficient and responsive throughout the whole process. Thank you so much for helping us find the helper that we really needed! ☺️😊☺️😊
Zaiton Wahid
★★★★★
My helper decided to return home due to health reasons. Since it was a sudden decision, I haven't made prior arrangements in getting a replacement and was in desperate need of a new helper to take care of my elderly mother. I was glad that Raymond was able to assist me in getting a new helper within a week's time. The whole process was seamless and Raymond was very efficient in handling the paperwork and overall, I'm really happy with the service rendered.
Jean Kwek
★★★★★
It was tough hiring helper during Circuit Breaker but I need to as my dad need assistance. At first I was concerned that I could not get any so soon. I was also concerned that getting transferred helper may not be good. But I really cannot wait and I engaged the service of Faith Agency and waited patiently. It took about 2 weeks for the agency to refer a transferred helper to me. I have to trust that the agency will give me a good helper and glad I did. The transferred helper has started taking care of my dad since Aug and although it’s just a short 3 months, my family is very pleased with her patience and her willingness to take card of elderly. She’s a great help. Must really thank Faith Maid Agency for doing the right match for us.
Carol C
★★★★★
Friendly staff, efficient service and prompt reply anytime I reach out to Raymond, thank you so much! I have encountered a few other agencies before and Faith Maid agency is the most trusted one! My kids and family love our current helper who we hired from Faith Maid Agency, she is extremely patient, kind and hardworking ☺️
Winky Chua
★★★★★
Raymond is professional in explaining the process, and providing relevant information. He is also honest and transparent with pricing. Furthermore, Faith Maid Agency does values their clients' satisfaction and is willing to go the extra mile to ensure that needs are met. The boss created a chat with Raymond for after-sales service. A good indication that they are dedicated to providing excellent customer service and that clients can rely on them for ongoing support and assistance.
Faith Maid Agency Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Faith Maid Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Faith Maid Agency Pte Ltd (this page) | ⭐ 5.0 | 58 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Faith Maid Agency Pte Ltd charge?›
Placement fees at Singapore maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already based in Singapore. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 standard, or the concessionary S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm in writing what is bundled into the placement fee: mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application costs are sometimes included and sometimes billed separately. Get a full itemised quote before signing. See the full maid agency cost guide for Singapore →
Is Faith Maid Agency Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and all invoices. EA Grading runs from A+ to C — A+ and A grades indicate stronger compliance history and complaint-handling standards. No EA Licence number has been provided to KakiList for Faith Maid Agency Pte Ltd at this time. Before paying any deposit or signing a contract, search for the agency on MOM's EA directory to confirm the licence is current and in good standing. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement fails, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Faith Maid Agency Pte Ltd offer?›
A standard replacement guarantee in the Singapore market typically covers a six-month window from the helper's arrival date, with one or two replacements included within that period. Confirm exactly what triggers eligibility — documented behavioural or skill mismatch usually qualifies, while a change of mind after a short trial may not — and what voids the guarantee entirely. Also clarify the early-termination process should a placement break down outside the guarantee window. Repatriation flight costs, refund of unused MOM levy, and Work Permit cancellation paperwork are obligations that fall on the household employer once the guarantee period has expired. Understanding these terms upfront avoids costly surprises later. Contact Faith Maid Agency Pte Ltd directly via WhatsApp or phone to confirm the current replacement policy terms in writing before committing.