I chanced upon Faith Maid Agency when I was looking for a good helper agency after suffering from the horrible service and handful of horror helpers from my previous agency. Was impressed by the reviews and decided to give them a call to check on the rates and the helpers they have currently. They are reasonable in terms of price and are able to be a good middleman for both helper and employer. Raymond who served us was very efficient and responsive throughout the whole process. Thank you so much for helping us find the helper that we really needed! βΊοΈπβΊοΈπ
My helper decided to return home due to health reasons. Since it was a sudden decision, I haven't made prior arrangements in getting a replacement and was in desperate need of a new helper to take care of my elderly mother. I was glad that Raymond was able to assist me in getting a new helper within a week's time. The whole process was seamless and Raymond was very efficient in handling the paperwork and overall, I'm really happy with the service rendered.
It was tough hiring helper during Circuit Breaker but I need to as my dad need assistance. At first I was concerned that I could not get any so soon. I was also concerned that getting transferred helper may not be good. But I really cannot wait and I engaged the service of Faith Agency and waited patiently. It took about 2 weeks for the agency to refer a transferred helper to me. I have to trust that the agency will give me a good helper and glad I did. The transferred helper has started taking care of my dad since Aug and although itβs just a short 3 months, my family is very pleased with her patience and her willingness to take card of elderly. Sheβs a great help. Must really thank Faith Maid Agency for doing the right match for us.
Friendly staff, efficient service and prompt reply anytime I reach out to Raymond, thank you so much! I have encountered a few other agencies before and Faith Maid agency is the most trusted one! My kids and family love our current helper who we hired from Faith Maid Agency, she is extremely patient, kind and hardworking βΊοΈ
Raymond is professional in explaining the process, and providing relevant information. He is also honest and transparent with pricing. Furthermore, Faith Maid Agency does values their clients' satisfaction and is willing to go the extra mile to ensure that needs are met. The boss created a chat with Raymond for after-sales service. A good indication that they are dedicated to providing excellent customer service and that clients can rely on them for ongoing support and assistance.