Famz Employment Agency ✓ ACRA Verified

Famz Employment Agency has not published a specific placement fee, but Singapore market norms give a useful reference point. Placement fees for a new hire typically run S$1,500–3,500; transfer helpers (already in Singapore on an existing Work Permit) usually attract a lower fee of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled in the quoted fee — mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application costs vary by agency. Get a written itemised quote before paying any deposit. See the full maid agency cost guide for Singapore →

No MOM Employment Agency (EA) Licence appears in the current listing data for Famz Employment Agency, and no ACRA registration has been confirmed. Every legitimate maid agency in Singapore is required to hold a MOM EA Licence — this is separate from general business registration and is verifiable on MOM's online EA directory by searching the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; agencies rated A+ or A generally have stronger compliance records and more reliable complaint-handling processes. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.

Famz Employment Agency has not published details of its replacement guarantee policy, so you will need to ask directly. For reference, standard industry practice in Singapore is a replacement window of approximately six months from the helper's arrival date, with one or two free replacements included. Confirm what circumstances void the guarantee — a documented skills or temperament mismatch is typically covered, whereas a change of mind by the employer may not be. Also clarify the early-termination process if the placement breaks down outside the guarantee window. The household employer typically bears the cost of the repatriation flight, must cancel the Work Permit within seven days of the helper leaving, and may need to refund unused MOM levy months. These obligations apply regardless of fault, so understanding the agency's support during early termination is important before signing any contract.