Far East Employment Services ✓ ACRA Verified
About Far East Employment Services
About Far East Employment Services
Far East Employment Services is a domestic helper placement agency based at Upper Bukit Timah Road, serving households islandwide in Singapore. KakiList has verified its operating details and contact channel. It holds a 3.7/5 rating across 36 Google reviews — a moderate sample that suggests a mixed reception worth investigating before engaging. No MOM Employment Agency (EA) Licence appears in the listing data, which is a significant concern: every legitimate maid agency in Singapore is required by law to hold this licence, and its absence here cannot be overlooked.
The typical engagement begins with a consultation to clarify your household's needs — live-in helper for childcare, elderly care, or general housekeeping — and to discuss source-country preferences (Indonesia, Philippines, Myanmar, or Sri Lanka). New-hire placements carry a higher placement fee than transfer helpers, who are already in Singapore and change employers. Beyond the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and the Settling-In Programme. Confirm what is bundled in the quoted package versus billed separately. Ask about the replacement guarantee window — typically six months from the helper's arrival — and what voids it.
To proceed, contact Far East Employment Services by phone to request a full written quotation and, critically, verify the agency's MOM EA Licence number on MOM's online EA directory before paying any deposit.
Services Offered
Is Far East Employment Services legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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3.7/5 from 36 Google reviewsModerate sample size, but rating is below the 4.0 threshold — review individual comments carefully before engaging.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 3.7 (36 reviews)
SL Ng
★★★★★
I was recommended by my friend to Far East representative, Jane. Jane is meticulous and responsive in the helper search. She noted down my requirements and filter to the closest criteria for my family. Biodatas I received were good (unlike other agency pushing for sales). When I request for a replacement helper last week, she interviewed & explained my expectation to the candicate explicitly. Clear and sharp pointers were communicated. Im glad to engage Jane, a concise and sincere person.
Lawson Toh
★★★★★
We were served by the staff, Jane Hee 2 years ago when we were recommended by the Social Worker to get a caregiver to look after my mother. Jane is helpful, responsive and polite throughout the sourcing the caregiver till interviewing and getting the helper to be with us till the helper is leaving now to take care of her son who is going to Primary One next year. She was thoughtful to help us to cancel her WP and get the SP for her to leave the airport to her home in Jakarta. A great lady to laise with throughout the employment of the caregiver!
Wee Margaret
★★★★★
First time getting maid from this agency, their staff, Carol is excellent, she help to match the perfect maid for my household need, so far my family is happy with the maid. Thanks Far East for having such a dedicated staff n hear our needs in order to match the perfect one. Thank you
YL T
★★★★★
Got my first helper from Jane. And it was perfect for my family. Now I have engage her for my 2nd helper as my first need to return home after 3 years. Jane is very experienced and not pushy. She is efficient in replies and really help me filter properly as I have got bad experience from other agency. Have recommended my friends and family to Jane too
Elaine Marlene S
★★★★★
Took 2 helpers from them. Their selections are definitely better than other agencies and Carol was a great coordinator! She handled all from beginning with great detail and help! Couldnt recommend them more.
Far East Employment Services vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Far East Employment Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Far East Employment Services (this page) | ⭐ 3.7 | 36 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Far East Employment Services charge?›
Placement fees for a new-hire foreign domestic worker typically run S$1,500–3,500 through Singapore maid agencies; transfer helpers (already in Singapore) generally cost S$500–1,500 in placement fees. On top of the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled in Far East Employment Services' quoted package — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, medical examination, and Work Permit application are all compulsory costs that legitimate agencies either bundle or itemise separately. Get the full breakdown in writing before paying anything. See the full maid agency cost guide for Singapore →
Is Far East Employment Services MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — verifiable by name or licence number on MOM's online EA directory. No EA Licence appears in Far East Employment Services' listing data, which is a material concern and should be resolved before you engage the agency or pay any deposit. The EA Grading system (A+ to C) provides a further signal of compliance quality; A+ and A-graded agencies have stronger track records on MOM's complaint and audit metrics. Hiring through an unlicensed agent is illegal, leaves you with no legal recourse if the helper absconds or the agency closes, and can void your FDW insurance. Call the agency directly and ask for their MOM EA Licence number, then cross-check it on MOM's website before proceeding.
What replacement guarantee does Far East Employment Services offer?›
The standard replacement window at most Singapore maid agencies is six months from the helper's arrival date; some agencies offer a single free replacement within this period, while others limit replacements or charge a reduced fee for additional placements. Ask Far East Employment Services explicitly how many replacements are included and what circumstances void the guarantee — documented performance issues versus a household change of mind are typically treated differently. Also clarify the early-termination process if the placement breaks down outside the guarantee window. Repatriation flight costs, refund of unused MOM levy, and Work Permit cancellation paperwork are the household's responsibility in most cases, and these costs can be substantial. Get the replacement, refund, and early-termination clauses in writing as part of the agency contract before signing.