Frondosa City Employment Agency ✓ ACRA Verified
About Frondosa City Employment Agency
About Frondosa City Employment Agency
Frondosa City Employment Agency is a domestic help agency operating islandwide from its Marine Terrace office in the East of Singapore. It has been listed on KakiList as verified, holds a 4.9-star rating across 38 Google reviews — a moderate sample that suggests consistent client satisfaction — and offers package-based pricing. No MOM Employment Agency (EA) Licence is recorded in the current listing data, which prospective clients should clarify directly before proceeding.
Engaging a maid agency involves several moving parts. Once you identify your household's needs — full-time live-in help, the source country you prefer (Indonesia, Philippines, Myanmar, or Sri Lanka), and whether you are open to a new hire or a more affordable transfer helper — the agency will present candidate profiles. Key costs to confirm upfront include the placement fee (typically S$1,500–3,500 for a new hire or S$500–1,500 for a transfer), the helper's monthly salary (S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Bundled items to verify include the mandatory FDW insurance, the Settling-In Programme, the medical examination, and the Work Permit application. Ask about the replacement guarantee window and what triggers it.
To take the next step, contact Frondosa City Employment Agency by phone or through the enquiry form on their listing, and ask them to confirm their MOM EA Licence number before paying any deposit.
Services Offered
Is Frondosa City Employment Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.9/5 from 38 Google reviewsModerate sample size — a useful signal but continue to verify independently.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.9 (38 reviews)
Lim Soo Hua
★★★★☆
I had a pleasant experience communicating with Mr Soon and his agency. Although we did not proceed with the engagement eventually, he was patient, professional, and very helpful throughout our discussions. He provided clear information and followed up promptly, and his attitude was sincere and understanding. I truly appreciate his kindness and support. Would recommend his agency to anyone looking for a reliable and responsive maid agency.
Neha Jha
★★★★★
One of the most professional agents. Even though we did not end up getting the helper from him, he was cordial and professional and prompt throughout. Would highly recommend.
Jack Heng
★★★★★
I would like to take a moment to thank Frondosa City Employment Agency, especially Mr. Edmund Soon, for the outstanding service I have received so far in my search for a male caregiver. Although my helper Mr Kaung has not arrived yet, I am impressed by the professionalism and efficiency of the agency’s process. Edmund has been exceptionally responsive—replying to my queries quickly, sharing detailed biodata profiles, and patiently guiding me through the complexities of MOM’s procedures and requirements. His knowledge and transparency gave me the confidence I needed, and I truly appreciate the care he has shown in assisting me every step of the way. Thank you, Frondosa City, for the great work so far. I look forward to welcoming Kaung soon and continuing this positive experience! 🌟
Merlyn Kang
★★★★★
Mr Soon was attentive to our requirements & followed up closely. Overall satisfactory!
Chai Yan Ong
★★★★★
Was urgently needing to find a replacement helper as current helper wanted to go back home in a short notice. Soon from Frondosa was very helpful. He actively helps us source resumes and provides very useful advices. Would recommend Soon to friends who need to find helpers.
Frondosa City Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Frondosa City Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Frondosa City Employment Agency (this page) | ⭐ 4.9 | 38 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Frondosa City Employment Agency charge?›
Placement fees at maid agencies typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper who is already in Singapore. On top of the placement fee, you will pay the helper's monthly salary — generally S$550–800 depending on nationality and experience — plus the monthly MOM levy of S$300 (standard) or S$60 concessionary if your household qualifies (child under 16, elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the package price versus billed separately: mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and the Work Permit application are sometimes included and sometimes charged on top. Get a full written breakdown before signing anything. See the full maid agency cost guide for Singapore →
Is Frondosa City Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence is recorded in Frondosa City Employment Agency's current listing data — ask the agency to provide the licence number and cross-check it on the MOM portal before paying any deposit. EA Grading runs from A+ to C; A+ and A signal stronger compliance records and better complaint-handling history. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Frondosa City Employment Agency offer?›
The standard replacement window in the Singapore market is typically six months from the helper's arrival date. Confirm how many free replacements are included in the package, what circumstances void the guarantee (documented mismatch versus a change of mind), and what an additional replacement costs outside the guarantee period. Also clarify the early-termination process should the placement break down after the guarantee window closes. Repatriation flights, unused-levy refunds, and Work Permit cancellation paperwork are costs that typically fall on the household — knowing these figures in advance helps you plan. Contact Frondosa City Employment Agency directly to get the full replacement and termination terms in writing before committing.