Great Domestic Helpers Pte Ltd ✓ ACRA Verified

Placement fees for a new-hire helper typically run S$1,500–3,500 at Singapore agencies; a transfer helper (already in Singapore on a valid Work Permit) usually costs S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm in writing which of the following are bundled versus billed separately: mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-employment medical examination, and MOM Work Permit application fees. Surprises in the invoice are common when these items are not itemised upfront. See the full maid agency cost guide for Singapore →

No MOM Employment Agency (EA) Licence has been confirmed in the listing data for Great Domestic Helpers Pte Ltd. Every legitimate agency placing foreign domestic workers in Singapore is legally required to hold a MOM EA Licence — this is verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C; agencies graded A+ or A have a stronger compliance and complaint-handling track record. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your insurance arrangements. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses carefully.

No details about a replacement guarantee have been confirmed in the listing data. As a benchmark, reputable Singapore maid agencies typically offer a replacement window of six months from the helper's arrival date, with one to two free replacements included. It is important to confirm what circumstances void the guarantee — for example, whether it distinguishes between a documented skills or character mismatch and a change of mind by the household. Also clarify the early-termination process. If a placement breaks down outside the guarantee window, the household bears repatriation flight costs, unused levy refund administration, and MOM Work Permit cancellation paperwork. These costs can add up, so understanding your obligations before signing is essential. Contact Great Domestic Helpers Pte Ltd directly by phone to obtain the replacement guarantee terms in writing before committing.