GreatLink Employment Pte Ltd ✓ ACRA Verified
About GreatLink Employment Pte Ltd
About GreatLink Employment Pte Ltd
GreatLink Employment Pte Ltd is a maid agency based in Bishan, offering islandwide placement services for foreign domestic workers in Singapore. The listing has been verified by KakiList, though no ACRA registration has been confirmed and no regulatory licence details are currently on record. The agency holds a 4.6/5 rating across 37 Google reviews, a moderate sample that provides a reasonable directional signal.
Engaging a maid agency typically begins with confirming the agency's MOM Employment Agency (EA) Licence — verifiable on MOM's online EA directory by name or licence number — and its EA Grading (A+ to C). From there, you would discuss whether you are looking for a new-hire helper or a transfer helper, the latter generally involving a lower placement fee. Monthly costs beyond the placement fee include the helper's salary (typically S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or the concessionary S$60 rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). Clarify upfront what is bundled into the placement fee — such as mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — and what is billed separately. Ask about the replacement guarantee window and the process for early termination, including repatriation costs.
To take the next step, call GreatLink Employment Pte Ltd directly to confirm their MOM EA Licence number, EA Grading, source-country options, and current helper availability before paying any deposit.
Services Offered
Is GreatLink Employment Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.6/5 from 37 Google reviewsModerate sample size — a reasonable directional signal.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.6 (37 reviews)
Jennifer Tan
★★★★★
I have been working with Charmaine for a few years now. Recently, she assisted me with the work permit renewal process for my elderly mother's helper. I value Charmaine's practical insights and advice. She takes the time to understand your needs, aids you with selection and communicates promptly. Good service is hard to come by, Charmaine is a gem.
Sabina Heng
★★★★★
It was my first time hiring a maid, and I was introduced to Karmen through my family. Karmen was very thorough in her explanations and guidance throughout the entire process. She took the time to understand our family’s needs and requirements before sourcing a suitable helper for us. She also guided us patiently through everything and assisted us right up to the final step of picking up the helper from the agency center. We're very happy with the smooth and pleasant experience. Highly recommend reaching out to Karmen if you’re planning to hire a helper — her professionalism and dedication made the whole process much easier and stress-free!
angela yan
★★★★★
Ms Charmaine was found to be very attentive in listening to existing helper issue with my pair of elderly parents. She guided me with going through helpers’ bio-data and arranged her colleague with personal interview while she was busy and could not attend to us. Ms Wendy (Charmaine’s colleague) sat in with mum making conversations with helpers’ interview session at ease as mum cannot speak proper English. I requested Ms Charmaine for home service in fetching dad’s new helper and was taken aback to see her helping Yuvi with her luggage (which I have never before seen such friend and humble gesture from previous agencies). My experience with GreatLink Employment was filled with joy from the kind and warm assistance of the staff and their friendly and humble gestures with the helpers. Kudos GreatLink Employment 👍🏼. Will definitely recommend friends and relatives to you when they need helpers. Thank you very much Ms Charmaine and Ms Wendy for the love and patience.
sushen wang
★★★★★
Had a good experience working with Karmen and as a first timer hiring a helper, she is very patient in answering all my questions. She understands my concerns well. Hence, she will only provide CVs that are more suitable for my household. She is genuine in her observation from her own interview with the helper and provide fair recommendations. At the same time, she also cares for the helper and try to manage expectation of employers (me) that we need to also be realistic of our priorities so that there will not be a mismatch of workload that could be overwhelming for the employer or helper in the long run. Appreciate the support from Karmen and has also recommend my friends to look for her.
Maureen Lee
★★★★★
Karmen has been very helpful throughout the entire process of sourcing for a helper. She offered practical and honest advice that made the selection much easier. When issues arose, she responded quickly and worked efficiently to resolve them. I also appreciate that she followed up afterward to make sure everything was settled smoothly.
GreatLink Employment Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how GreatLink Employment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| GreatLink Employment Pte Ltd (this page) | ⭐ 4.6 | 37 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does GreatLink Employment Pte Ltd charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper already in Singapore. Beyond the one-off placement fee, your ongoing monthly costs include the helper's salary — generally S$550–800 depending on nationality and experience — and the MOM levy of S$300 per month (or the concessionary S$60 if your household qualifies). Confirm exactly what GreatLink bundles into the placement fee: mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes included and sometimes billed on top. Get the full cost breakdown in writing before signing anything. See the full maid agency cost guide for Singapore →
Is GreatLink Employment Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No licence details for GreatLink Employment Pte Ltd are currently recorded on this listing, so you should ask for the licence number directly and cross-check it on the MOM directory before paying any deposit. The EA Grading — ranging from A+ to C — is also worth checking, as higher-graded agencies have stronger compliance records and complaint-handling processes. Engaging an unlicensed agent is illegal, leaves you with no recourse if issues arise, and can void your FDW insurance.
What replacement guarantee does GreatLink Employment Pte Ltd offer?›
The standard replacement window at most Singapore maid agencies is six months from the helper's arrival date, though terms vary. Ask GreatLink how many replacements are included within that window, what circumstances trigger a valid replacement (documented mismatch versus general dissatisfaction), and the cost of any additional placements beyond what is covered. Also clarify the early-termination process should the placement break down outside the guarantee window. The repatriation flight, refund of unused MOM levy, and Work Permit cancellation paperwork are typically the household's responsibility in those cases. Having these terms in writing before you sign the agency contract avoids disputes later.