About H.Era Employment Services
H.Era Employment Services is a maid agency operating islandwide from its Orchard Road office, offering foreign domestic worker placement for Singapore households. The listing has been verified by KakiList, though no ACRA registration has been confirmed and no MOM Employment Agency (EA) Licence appears on record. There is only one Google review on file, so the 5/5 rating cannot be treated as meaningful at this stage.
When enquiring about placement, confirm upfront whether you are seeking a new-hire helper or a transfer helper, as fees and timelines differ considerably. A new hire typically involves a higher placement fee (market range S$1,500–3,500) and a longer lead time, whilst a transfer helper is faster and cheaper (market range S$500–1,500) because the Work Permit is already in force. Ask what is bundled into the package — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — and what is billed separately. You will also carry the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability) and the helper's monthly salary (typically S$550–800 depending on nationality and experience).
To proceed, contact H.Era Employment Services by phone or through the enquiry form to confirm source-country availability and request the full written fee schedule before paying any deposit. Listing data is incomplete — contact H.Era Employment Services directly to confirm details.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how H.Era Employment Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| H.Era Employment Services (this page) | ⭐ 5.0 | 1 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees depend on whether you are hiring a new helper or a transfer helper. New-hire placements typically run S$1,500–3,500 in the Singapore market; transfer helpers are usually S$500–1,500 because the helper is already in Singapore on a valid Work Permit. Confirm exactly what H.Era Employment Services bundles into its package — mandatory FDW insurance (roughly S$300–600 per year), the MOM Settling-In Programme, medical examination, and Work Permit application costs are sometimes included and sometimes billed on top. Beyond the agency fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy: S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Get the full cost breakdown in writing before signing. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. At the time of listing, no EA Licence has been confirmed for H.Era Employment Services — this is a significant gap that you must resolve before paying any deposit. EA Grading runs from A+ to C; agencies with A+ or A ratings have stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Search for 'H.Era Employment Services' on the MOM EA directory at mom.gov.sg before proceeding. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
A standard replacement guarantee in the Singapore maid agency market covers the household for roughly six months from the helper's arrival date, typically allowing one or two free replacements within that window. Confirm with H.Era Employment Services how many replacements are included, what circumstances trigger eligibility (documented mismatch versus simple preference change), and what the fee is for additional replacements beyond the guarantee. Also clarify the early-termination process, because if a placement breaks down outside the guarantee window, the household bears the cost of the helper's repatriation flight, unused MOM levy refund paperwork, and Work Permit cancellation. These costs can reach several hundred dollars and the administrative burden falls on the employer. Get the replacement and refund terms in writing before signing any agreement.
If H.Era Employment Services isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.