Happy Helpers Employment Agency ✓ ACRA Verified
About Happy Helpers Employment Agency
About Happy Helpers Employment Agency
Happy Helpers Employment Agency is a domestic helper placement agency operating islandwide from its office at 8 Selegie Road. The listing has been verified by KakiList, and the agency holds a 4.6/5 rating across 73 Google reviews — a moderate sample that provides a reasonable indication of customer experience. No ACRA registration has been confirmed for this listing, and no MOM Employment Agency (EA) Licence is recorded in the KakiList data; prospective clients should verify the agency's EA Licence directly on MOM's online EA directory before proceeding.
When engaging a maid agency in Singapore, the process typically begins with discussing your household's needs — the number of occupants, presence of young children, elderly members, or persons with disability, and the scope of duties required. The agency will present profiles of available helpers by source country (commonly Indonesia, the Philippines, Myanmar, or Sri Lanka), covering each candidate's experience, salary expectation, and availability as a new hire or transfer helper. Costs to budget include the placement fee, the helper's monthly salary (typically S$550–800 depending on nationality and experience), and the monthly MOM levy (S$300 standard, or S$60 concessionary for qualifying households). Confirm what is bundled — FDW insurance, the Settling-In Programme, medical examination, and Work Permit application — versus what is charged separately. Ask about the replacement guarantee window and the process for early termination, including repatriation costs.
To take the next step, verify Happy Helpers Employment Agency's EA Licence number on MOM's online EA directory, then contact the agency by WhatsApp, phone, or the enquiry form to discuss your household's requirements and request candidate profiles.
Services Offered
Is Happy Helpers Employment Agency legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
4.6/5 from 73 Google reviewsModerate sample size.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.6 (73 reviews)
Hendrie Ong
★★★★★
I had the pleasure of working with Jane during my search for a helper to look after my newborn, and I cannot thank her enough for her dedication and support throughout the process. As a first-time employer, I was very particular and wanted to ensure I found the right fit. Jane took the time to meet me early on to understand my household needs and preferences. She shortlisted a lot of suitable candidates and patiently guided me through over what felt like 20 interviews, many of which took place during weekends and after her regular working hours. Her professionalism, responsiveness, and genuine care made a stressful process much smoother. Jane never rushed me and always made sure I felt confident in my decision. Thanks to her persistence and support, I finally found a wonderful helper who suits my family perfectly. I highly recommend Jane to anyone looking for a helper. Her commitment and service go above and beyond!
Vidya
★☆☆☆☆
Only use this agency if you have ALOT of money and time to waste. Took 4 helpers from them, only 1 finished her contract. The very first helper i got from them wanted to go home 3 days after she arrived because she said she miss her husband and kids. Only the second helper finished her 2 years contract. Only reason why I went back to them again. The third one was very lazy and simply watched and stared at me while I do the house work. Wanted to change her within 1 week as her work attitude was horrible. Using her phone instead of attending to my kids’ needs and alot more to list. The agent told me i need to pay another 2k for a replacement!!! I have attached the proof. I also had to pay for the helper’s airfare back. If i wanted to transfer her i had to pay $800 for her accommodation. They are very prompt when it comes to collecting money. We had to keep chasing them for updates of the replacement helper’s status. The latest helper i got as a replacement was worst. Acted like she is the boss! She was always scolding my kids so that we will take over. To the extent my kids wanted my husband and me to attend to their needs instead of her. Do note that my kids are not difficult to handle in the first place. She just agitates them with her nasty words. Each time when we give feedback the rules of the agency benefitted the helpers more than us employers. They treated us like our money came from the tree and the lazy helpers just walked away carefree without any consequences or money to lose. Its been 6 weeks since the last helper left and I am still chasing the AGENCY for my insurance refund. No one even bothered to reply me. I will STRONGLY NOT recommend this agency.
Jolene Ng
★★★★★
Thanks Jane for a wonderful experience getting a helper for our children. We had some issues with our first helper and she was very prompt and responsive with helping us deal with those issues. Our current helper employed through Helpers Inc is really a great help to our family and we are so thankful for Jane who assisted us every step of the way. 100% will recommend!
Esther Loong
★★★★★
Jane did a great job in helping me find the right match helper for me and in a short span of time too. I have a baby and he got so sick from infant care that I had to search for alternative arrangements and decided to get a helper. She matched me with my current helper and my helper is so hardworking and loves my child like her own. Overall very happy experience with the agency and Jane’s help. I was able to coordinate all of this in the comfort of my home as well without going through so much hassle. Thanks again Jane, we are so lucky and grateful for your help that we got such a wonderful helper to our family.
jia ying chew
★★★★★
We had a great experience with Helpers Inc, especially with our agent Jane. She was extremely helpful and on the ball throughout the entire process — from understanding our family’s needs to actively searching for the right helper. Jane shared her thoughtful recommendations and expertise, and patiently arranged multiple interviews until we found the perfect fit. Even after our helper started working with us, Jane continued to follow up to make sure everything was going smoothly — a level of care and professionalism we truly appreciate. We’re very happy with the helper we hired through Helpers Inc and would highly recommend Jane and her team.
Happy Helpers Employment Agency vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Happy Helpers Employment Agency stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Happy Helpers Employment Agency (this page) | ⭐ 4.6 | 73 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Happy Helpers Employment Agency charge?›
Placement fees for a new hire typically run S$1,500–3,500 at most Singapore maid agencies; transfer helpers generally attract a lower placement fee of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what Happy Helpers bundles into the placement fee versus what is billed separately. Common inclusions at reputable agencies are mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application. Get the full breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Is Happy Helpers Employment Agency MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence — this is verifiable at no cost on MOM's online EA directory by searching the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence is recorded in Happy Helpers' current KakiList listing, so confirming this directly with MOM before paying any deposit is strongly recommended. MOM also assigns an EA Grading of A+ to C; agencies rated A+ or A have stronger compliance records and complaint-handling processes. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Happy Helpers Employment Agency offer?›
A standard replacement guarantee at Singapore maid agencies typically covers six months from the helper's arrival date and includes one or more free replacements within that window. Confirm with Happy Helpers how many replacements are included, what circumstances are covered (documented mismatch, skills gap, or medical grounds versus simple change of preference), and what voids the guarantee. Also clarify the early-termination process, because if a placement breaks down outside the guarantee window the household is responsible for the repatriation flight, any unused portion of the MOM levy, and Work Permit cancellation paperwork — costs that can add up to S$1,000 or more. Understanding these terms before signing protects you from unexpected expenses if the arrangement does not work out.