Haven Hands Pte Ltd ✓ ACRA Verified
About Haven Hands Pte Ltd
About Haven Hands Pte Ltd
Haven Hands Pte Ltd is a maid agency operating islandwide from its office at 55 Changi Road, offering placement services for foreign domestic workers across Singapore. The listing is KakiList-verified, though no ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the data provided. The agency holds a 5/5 rating across 11 Google reviews, which is a very small sample and should be treated as directional only.
When engaging a maid agency, the first step is to confirm that the agency holds a valid MOM EA Licence — verifiable on MOM's online EA directory by name or licence number. Once confirmed, discuss whether you are looking for a new-hire helper or a transfer helper, as placement fees and timelines differ between the two. You will also want to clarify the helper's source country (Indonesia, Philippines, Myanmar, or Sri Lanka are common), monthly salary expectations, and whether the household qualifies for the concessionary MOM levy of S$60 rather than the standard S$300. Reputable agencies will walk you through the Settling-In Programme, mandatory FDW insurance, Work Permit application, and replacement guarantee terms before any deposit changes hands.
Reach Haven Hands Pte Ltd via WhatsApp, phone, or the enquiry form to confirm their EA Licence number and request a full breakdown of placement fees, bundled services, and replacement policy before proceeding.
Listing data is incomplete — contact Haven Hands Pte Ltd directly to confirm details.
Services Offered
Is Haven Hands Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
5/5 from 11 Google reviewsSmall sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 5 (11 reviews)
Norafni Binte Nordin
★★★★★
Definitely a 5 Star We had a very positive experience with this maid agency. Sarah was extremely helpful and attentive throughout the process. She carefully shortlisted only helpers who met our needs and criteria, which saved us a lot of time and stress. The agency has a wide pool of helpers who are well trained, and everything was handled transparently with no hidden charges. The entire process was fast and efficient. What truly sets this agency apart is their after‑service support. They consistently follow up with both employers and helpers separately to ensure everything is going well. If any issues arise, they actively counsel the helper and continue to monitor the situation closely. This level of commitment and support gives us great peace of mind. Highly recommended.
Rozy J.
★★★★★
I had a very positive experience with this maid agency. They successfully helped me find two quality helpers who are reliable, hardworking, and well-suited to my family’s needs. A special thank you to Sarah, who was extremely professional, patient, and attentive throughout the entire process. She took the time to understand my household requirements and recommended suitable candidates carefully. Her guidance made the hiring process smooth and stress-free. I also appreciate the agency’s reasonable and transparent fees, with clear explanations and no hidden costs. Both helpers have integrated well into our home, and I’m truly grateful for the excellent matching and ongoing support. Highly recommended for families looking for trustworthy service and quality domestic helpers
Nela Alvianita
★★★★★
There are many experiences here that have taught me about independence, responsibility, and honesty. Thank you for helping me get to this point. The process is fast, accurate, and amazing. 👍👍🥰🥰 Jangan ragu pilih agency Haven hands Pte Ltd Mom nya cantik dan baik hati ..
Shirley Sng
★★★★★
I have been a client of Haven Hands for many years and have always received outstanding service. The "Lady Boss" demonstrates professionalism and ensures my needs are met while sourcing helpers. When faced with challenges, like previous helpers returning home due to health issues or family crises, Haven Hands has consistently supported me, especially as my mother requires 24/7 care. I trust her exceptional team, who personally train each helper, and appreciate how she manages all the MOM processes, easing my burden. With a strong database of potential helpers, I highly recommend her services for any domestic worker needs.
Esther Dhillon
★★★★★
Haven Heavens never disappoints! They truly understand how to deliver the right helper for each client’s needs. The lady boss is very patient, even with demanding clients like me, and she always makes sure I get the right match. I really appreciate her dedication and care highly recommended!
Haven Hands Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Haven Hands Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Haven Hands Pte Ltd (this page) | ⭐ 5.0 | 11 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Haven Hands Pte Ltd charge?›
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what Haven Hands Pte Ltd bundles into the placement fee versus what is billed separately. Items that are often included are mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, pre-placement medical examination, and Work Permit application. Ask for the full cost breakdown in writing before paying any deposit. See the full maid agency cost guide for Singapore →
Is Haven Hands Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence has been confirmed in the current listing data for Haven Hands Pte Ltd — verify this directly with the agency and cross-check on the MOM directory before paying anything. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling records. Engaging an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Confirm the licence number is current and active before proceeding. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Haven Hands Pte Ltd offer?›
A standard replacement window at most Singapore maid agencies runs six months from the helper's arrival date. Clarify how many replacements are included within that window, what circumstances void the guarantee — for example, documented mismatch versus a change of mind — and what the cost is for any replacements beyond those included. Also confirm the early-termination process in writing. If a placement breaks down outside the guarantee window, the household typically bears the cost of the repatriation flight, Work Permit cancellation, and any unused levy refund paperwork. Understanding these terms before signing protects you from unexpected costs if the arrangement does not work out. Haven Hands Pte Ltd can be reached via WhatsApp, phone, or the enquiry form to discuss replacement terms in detail.