About Heart to Heart Talk
Heart to Heart Talk is a counselling practice based at Peninsula Plaza in the City Hall area, serving clients islandwide. It holds KakiList verification, meaning operating details and contact channels have been confirmed by a real person. The Google rating stands at 5/5, though this is drawn from a single review and should be treated as directional only.
Prospective clients typically begin by submitting an enquiry through the contact form to describe their concern and request an appointment. Counselling engagements generally start with an initial session to establish the presenting issue, personal goals, and any relevant background. From there, the counsellor and client agree on a working approach — whether a short-term focused intervention or an ongoing series of sessions — along with session frequency and a cancellation policy. It is worth confirming session format (in-person at Peninsula Plaza or online), session length, and whether the first consultation is structured as an assessment or a full therapeutic session.
To take the next step, submit an enquiry through the contact form on the listing with your preferred appointment window and a brief note on what you would like support with.
Confirm the practitioner's licence number on the relevant board's public register before treatment.
I enjoyed my sessions with Caroline. She is warm and non-judgmental. The admin team is professional and courteous. Their online booking system is easy and convenient. Overall a good experience
Side-by-side with the next three highest-rated counselling providers on KakiList, so you can see how Heart to Heart Talk stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Heart to Heart Talk (this page) | ⭐ 5.0 | 1 | — | ✓ |
| Mind Mojo Hypnotherapy | ⭐ 5.0 | 117 | — | ✓ |
| MindEase | ⭐ 5.0 | 117 | — | ✓ |
| Bloom Child Psychology | ⭐ 5.0 | 91 | — | ✓ |
Heart to Heart Talk is listed at a mid-range price point ($$), though specific per-session fees are not publicly displayed. Singapore counselling sessions typically run S$80–200 per session for private practitioners, with initial assessments sometimes priced differently. Some practitioners offer package rates for a block of sessions at a reduced per-session cost. Confirm the per-session rate, whether a first-consultation fee applies, and the no-show and cancellation policy before booking. Also ask whether any employee assistance programme (EAP) or insurance panel arrangements apply if you intend to claim through your employer or insurer. See the full counselling cost guide for Singapore →
A GP or specialist referral is not required to book a private counselling session in Singapore, though having one can help if you intend to make an insurance or MediSave claim — MediSave use for counselling is currently limited to specific conditions and accredited providers, so check your policy terms first. Most counsellors conduct an intake assessment in the first session to understand the presenting concern, relevant history, and goals. It is useful to complete any pre-session forms honestly, note any current medications or diagnoses, and be prepared to discuss what prompted you to seek support now. If your situation involves risk to yourself or others, disclose this at the outset so the counsellor can respond appropriately.
Counselling in Singapore is not yet statutorily regulated, meaning there is no single government licence required to practise. The relevant voluntary professional bodies are the Singapore Association for Counselling (SAC) and the Singapore Psychological Society (SPS). Members who hold the Registered Counsellor (RC) credential with SAC or Chartered Psychologist status with SPS have met defined training and supervision standards. Heart to Heart Talk does not publicly list regulatory licences on this directory. Before booking, ask directly for the counsellor's qualifications, professional membership, and years of supervised practice. Confirm whether they hold professional indemnity insurance and whether their training aligns with the presenting issue you wish to address. Confirm the practitioner's licence number on the relevant board's public register before treatment.
If Heart to Heart Talk isn't the right fit, these are other counselling providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.