About Helen Maids Agency Pte Ltd
Helen Maids Agency Pte Ltd is a maid agency operating islandwide from its Mountbatten Road office, connecting Singapore households with foreign domestic workers. KakiList has verified the operating details and contact channel, and the business is registered with ACRA. No Google reviews are currently on record, so independent rating data is unavailable at this time. Pricing is positioned in the mid-range ($$), though specific placement fees have not been published.
When approaching Helen Maids Agency Pte Ltd, households should confirm whether they are seeking a new-hire helper or a transfer helper, as placement fees differ — new-hire placements typically run S$1,500–3,500 and transfer placements S$500–1,500 in the Singapore market. Budget for the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if the household has a child under 16, an elderly member aged 67 or above, or a person with disability), and bundled costs such as mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application. Confirm in writing exactly which of these are included in the quoted package and which are billed separately. Source-country options (Indonesia, Philippines, Myanmar, Sri Lanka) affect salary expectations and availability, so clarify preferences early. Ask about the replacement guarantee window and what voids it, as well as the repatriation cost structure should the placement break down.
Contact Helen Maids Agency Pte Ltd by phone to discuss helper profiles, confirm the full cost breakdown in writing, and verify the agency's MOM Employment Agency (EA) Licence number on MOM's online EA directory before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Helen Maids Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Helen Maids Agency Pte Ltd (this page) | — | — | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Helen Maids Agency Pte Ltd has not published a specific placement fee, but Singapore market norms give a useful reference point. A new-hire placement typically costs S$1,500–3,500; a transfer helper (already in Singapore on a valid Work Permit) is usually S$500–1,500. On top of the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy of S$300, reduced to S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Confirm what is bundled into the quoted package — mandatory FDW insurance (~S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes included and sometimes charged separately. Get the full cost in writing before paying. See the full Maid Agencies cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. Helen Maids Agency Pte Ltd's EA Licence does not appear in the data currently held by KakiList — confirm the licence number directly with the agency and cross-check it on the MOM EA directory before proceeding. EA Grading runs from A+ to C; A+ and A grades signal stronger compliance records and complaint-handling standards. Hiring through an unlicensed agent is illegal, leaves you with no recourse if issues arise, and can void your FDW insurance. Verify the licence before paying any deposit.
Helen Maids Agency Pte Ltd has not published details of its replacement guarantee, so you will need to ask directly. In the Singapore market, a standard replacement window is typically six months from the helper's arrival date, with one or two replacements included. Clarify what conditions void the guarantee — a documented skills or temperament mismatch is generally covered, whereas a change of mind by the employer may not be. Also confirm the early-termination process. If a placement breaks down outside the guarantee window, the household is responsible for the repatriation flight, any unused MOM levy refund, and Work Permit cancellation paperwork. Understanding these costs upfront avoids surprises later. Get the replacement and early-termination terms in a signed contract before the helper arrives.
If Helen Maids Agency Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.