Helper Employment Pte Ltd ✓ ACRA Verified
About Helper Employment Pte Ltd
About Helper Employment Pte Ltd
Helper Employment Pte Ltd is a maid agency operating islandwide from its office at 8 Selegie Road, offering foreign domestic worker placement services to households across Singapore. The listing is KakiList-verified, and the agency holds a 4.6/5 rating across 73 Google reviews — a moderate sample that provides a reasonable directional signal. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the data available, which families should address directly with the agency before proceeding.
When approaching Helper Employment Pte Ltd, clarify whether you need a new-hire placement or a transfer helper — the two differ significantly in cost, processing time, and source-country options (Indonesia, Philippines, Myanmar, and Sri Lanka are the most common). Confirm what is bundled into the placement fee: mandatory FDW insurance, the Settling-In Programme, the pre-employment medical examination, and MOM Work Permit application are standard inclusions at reputable agencies. Ask separately about the monthly MOM levy — S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability — and the helper's monthly salary, which typically ranges from S$550 to S$800 depending on nationality and experience. Request the replacement guarantee terms and the early-termination process in writing before paying any deposit.
Contact Helper Employment Pte Ltd via WhatsApp, phone, or the enquiry form to confirm their MOM EA Licence number, check their EA Grading, and arrange an initial consultation to discuss your household's profile and preferred helper source country.
Services Offered
Is Helper Employment Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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4.6/5 from 73 Google reviewsModerate sample size — provides a reasonable directional signal.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.6 (73 reviews)
Hendrie Ong
★★★★★
I had the pleasure of working with Jane during my search for a helper to look after my newborn, and I cannot thank her enough for her dedication and support throughout the process. As a first-time employer, I was very particular and wanted to ensure I found the right fit. Jane took the time to meet me early on to understand my household needs and preferences. She shortlisted a lot of suitable candidates and patiently guided me through over what felt like 20 interviews, many of which took place during weekends and after her regular working hours. Her professionalism, responsiveness, and genuine care made a stressful process much smoother. Jane never rushed me and always made sure I felt confident in my decision. Thanks to her persistence and support, I finally found a wonderful helper who suits my family perfectly. I highly recommend Jane to anyone looking for a helper. Her commitment and service go above and beyond!
Vidya
★☆☆☆☆
Only use this agency if you have ALOT of money and time to waste. Took 4 helpers from them, only 1 finished her contract. The very first helper i got from them wanted to go home 3 days after she arrived because she said she miss her husband and kids. Only the second helper finished her 2 years contract. Only reason why I went back to them again. The third one was very lazy and simply watched and stared at me while I do the house work. Wanted to change her within 1 week as her work attitude was horrible. Using her phone instead of attending to my kids’ needs and alot more to list. The agent told me i need to pay another 2k for a replacement!!! I have attached the proof. I also had to pay for the helper’s airfare back. If i wanted to transfer her i had to pay $800 for her accommodation. They are very prompt when it comes to collecting money. We had to keep chasing them for updates of the replacement helper’s status. The latest helper i got as a replacement was worst. Acted like she is the boss! She was always scolding my kids so that we will take over. To the extent my kids wanted my husband and me to attend to their needs instead of her. Do note that my kids are not difficult to handle in the first place. She just agitates them with her nasty words. Each time when we give feedback the rules of the agency benefitted the helpers more than us employers. They treated us like our money came from the tree and the lazy helpers just walked away carefree without any consequences or money to lose. Its been 6 weeks since the last helper left and I am still chasing the AGENCY for my insurance refund. No one even bothered to reply me. I will STRONGLY NOT recommend this agency.
Jolene Ng
★★★★★
Thanks Jane for a wonderful experience getting a helper for our children. We had some issues with our first helper and she was very prompt and responsive with helping us deal with those issues. Our current helper employed through Helpers Inc is really a great help to our family and we are so thankful for Jane who assisted us every step of the way. 100% will recommend!
Esther Loong
★★★★★
Jane did a great job in helping me find the right match helper for me and in a short span of time too. I have a baby and he got so sick from infant care that I had to search for alternative arrangements and decided to get a helper. She matched me with my current helper and my helper is so hardworking and loves my child like her own. Overall very happy experience with the agency and Jane’s help. I was able to coordinate all of this in the comfort of my home as well without going through so much hassle. Thanks again Jane, we are so lucky and grateful for your help that we got such a wonderful helper to our family.
jia ying chew
★★★★★
We had a great experience with Helpers Inc, especially with our agent Jane. She was extremely helpful and on the ball throughout the entire process — from understanding our family’s needs to actively searching for the right helper. Jane shared her thoughtful recommendations and expertise, and patiently arranged multiple interviews until we found the perfect fit. Even after our helper started working with us, Jane continued to follow up to make sure everything was going smoothly — a level of care and professionalism we truly appreciate. We’re very happy with the helper we hired through Helpers Inc and would highly recommend Jane and her team.
Helper Employment Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Helper Employment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Helper Employment Pte Ltd (this page) | ⭐ 4.6 | 73 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Helper Employment Pte Ltd charge?›
Placement fees for a new-hire foreign domestic worker typically run S$1,500–3,500 through licensed agencies in Singapore; transfer helpers — already in-country on an existing Work Permit — usually attract a lower fee of S$500–1,500. Confirm exactly what Helper Employment Pte Ltd bundles into that figure: mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, the pre-employment medical exam, and MOM Work Permit application are standard items that some agencies bill separately. Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard; S$60 concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Ask for a written fee breakdown before signing anything. See the full maid agency cost guide for Singapore →
Is Helper Employment Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's free online EA directory. The licence number should appear on the agency's website, contracts, and invoices. EA Grading runs from A+ to C — A+ and A agencies have stronger compliance records and better complaint-handling histories. No MOM EA Licence has been confirmed in the data currently available for Helper Employment Pte Ltd. Before paying any deposit, ask the agency for their EA Licence number and cross-check it on the MOM directory yourself. Engaging an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Helper Employment Pte Ltd offer?›
Standard practice among Singapore maid agencies is to offer a replacement window of around six months from the helper's arrival date, with one or two free replacements included. Confirm with Helper Employment Pte Ltd how many replacements are covered, what circumstances trigger or void the guarantee (a documented mismatch versus buyer's remorse are treated differently), and what you pay for additional replacements beyond the included number. Also ask about the early-termination process if the placement breaks down after the guarantee window closes — the household bears the cost of the repatriation flight, unused MOM levy refund processing, and Work Permit cancellation paperwork. Getting these terms in writing before you commit avoids disputes later.