Helperplace ✓ ACRA Verified

Helperplace's placement fee depends on whether you are hiring a new helper from overseas or a transfer helper already in Singapore. New-hire placements typically run S$1,500–3,500 in the Singapore market; transfer placements are lower, typically S$500–1,500. Confirm with Helperplace exactly what is included — the mandatory FDW insurance (approximately S$300–600 per year), the Settling-In Programme, medical examination, and Work Permit application are sometimes bundled and sometimes billed separately. Beyond the one-off placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household has a child under 16, an elderly member aged 67 or above, or a person with disability). Get a full cost breakdown in writing before signing. See the full maid agency cost guide for Singapore →

Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on Helperplace's website, contracts, and invoices. Helperplace's regulatory licences are not currently listed on this KakiList profile — verify the EA Licence directly on the MOM EA directory before paying any deposit. The EA Grading (A+ to C) is also worth checking; A+ and A grades signal stronger compliance records and better complaint-handling history. Hiring through an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your helper's insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.

A standard replacement guarantee covers a defined window from the helper's arrival date — typically six months — during which the agency will source a replacement if the placement does not work out. Confirm how many replacements are included within that window, what grounds trigger eligibility (a documented mismatch is generally covered; personal change of mind may not be), and the cost of any additional replacements beyond those included. Also clarify the early-termination process. If the placement breaks down outside the guarantee window, the household bears the cost of the helper's repatriation flight, Work Permit cancellation, and any refund of unused levy paid to MOM. Understanding these costs upfront prevents surprises later. Contact Helperplace directly to obtain the specific terms of their replacement guarantee and early-termination policy in writing before signing the placement agreement.