About Helping Hands Maid Agency Pte Ltd
Helping Hands Maid Agency Pte Ltd is a domestic helper placement agency based in Choa Chu Kang, serving households islandwide. The agency is KakiList-verified and ACRA-registered, though no Google reviews are currently on record, which means independent rating signals are unavailable at this time. Prospective clients should enquire directly to assess fit before proceeding. No regulatory licence is listed in the public record — see the flags section below.
When approaching a maid agency in Singapore, the first thing to confirm is a valid MOM Employment Agency (EA) Licence, which is verifiable on MOM's online EA directory by name or licence number. From there, discuss whether you require a new-hire helper or a transfer helper — placement fees differ significantly, with new hires typically costing S$1,500–3,500 and transfers S$500–1,500. You will also need to factor in the helper's monthly salary (S$550–800 depending on nationality and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), mandatory FDW insurance, and the Settling-In Programme. Source-country options commonly include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different experience profiles.
Contact Helping Hands Maid Agency Pte Ltd via WhatsApp, phone, or the enquiry form to discuss your household's requirements, confirm the EA Licence number, and request a full written breakdown of all fees before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Helping Hands Maid Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Helping Hands Maid Agency Pte Ltd (this page) | — | — | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees vary depending on whether you are hiring a new helper or a transfer. New-hire placements typically run S$1,500–3,500; transfer helpers, who are already in Singapore, typically attract lower agency fees of S$500–1,500. On top of the placement fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for eligible households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the placement fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the medical examination, and Work Permit application are sometimes included and sometimes billed separately. Get a written itemisation before signing anything. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence — verifiable on MOM's online EA directory by searching the agency's name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No regulatory licence is currently listed in Helping Hands Maid Agency Pte Ltd's public record on KakiList, so verifying directly with MOM before paying any deposit is strongly advised. EA Grading runs from A+ to C; A+ and A signal stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the licence number on MOM's online EA directory before proceeding.
A standard replacement window at most Singapore agencies is six months from the helper's arrival date, typically covering a set number of replacements within that period. What voids the guarantee varies — documented mismatch (e.g. skills not matching the agreed profile) is usually covered, whereas a change of mind on the employer's side may not be. Confirm how many replacements are included and what the cost of any additional replacements would be. Also clarify the early-termination process before signing. If the placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused MOM levy refund process. Ask Helping Hands Maid Agency Pte Ltd to put the replacement terms, refund conditions, and early-termination obligations in writing before you commit.
If Helping Hands Maid Agency Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.