About Hire Trust Pro Pte Ltd
Hire Trust Pro Pte Ltd is a maid agency operating islandwide from its Scotts Road office, offering foreign domestic worker placement services for households across Singapore. The listing is KakiList-verified and ACRA-registered. It holds a 4.9-star rating across 45 Google reviews, a moderate sample that provides reasonable confidence in service quality. No MOM Employment Agency (EA) Licence is recorded in the listing data at this time — parents and employers should verify licence status directly on MOM's online EA directory before proceeding.
When engaging a maid agency, the core decision points are whether you are hiring a new helper from source countries such as Indonesia, the Philippines, Myanmar, or Sri Lanka, or transferring an existing helper already in Singapore. New-hire placements carry a higher placement fee (typically S$1,500–3,500) and involve additional steps: the helper's Settling-In Programme, a medical examination, and Work Permit application. Transfer helpers are generally faster to place and less costly (typically S$500–1,500). Beyond the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or the concessionary S$60 if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Mandatory FDW insurance and the 2-year Work Permit are further costs to confirm in the agency's package.
Contact Hire Trust Pro Pte Ltd via WhatsApp, phone, or the enquiry form to confirm their current MOM EA Licence number, EA Grading, source-country options, and replacement guarantee terms before paying any deposit.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
We would like to sincerely thank the agency for their patience and professionalism throughout our process. They listened carefully to our concerns and provided sincere and practical advice to help us resolve our situation smoothly. The team has always been responsive and available whenever we had questions or needed assistance. Their guidance and support gave us confidence and peace of mind during the entire arrangement. We truly appreciate their dedication and would highly recommend them to families looking for reliable and supportive maid agency services.
Contacted a number of agencies to help source a helper with our short timeline. Some spammed us biodatas without filtering. Some took so long to reply. But Hire Trust’s Ed & Esther are efficient and sincere in looking for a suitable helper for our household. Even answering our messages and our calls late into the night. Processes are all very smooth and even sent our new helper straight to our house and we could do all the signing of documents in the comfort of our house conveniently. Appreciate the thoughtfulness. Do look for them when looking for helper!
Ed Tan was prompt in answering my query. Hire Trust Pro understand my needs and able to match us a suitable helper. So far I am satisfied with his recommendation. Trusted and reliable maid agency.
Very good and reliable helper agency. The agent was professional, responsive, and made the whole process smooth and stress-free. Highly recommended for anyone looking for a trustworthy service.
At a time when I was overwhelmed and urgently needed a helper, this remarkable couple Esther and Edmund was truly a blessing. They sat through the interview with me, patiently explained every detail of the paperwork, and tailored everything to fit my situation. They even went the extra mile to arrange for the helper to be sent directly to my home. “Not just efficient, but genuinely heartfelt service.” Their kindness, sincerity, and support turned my worry into peace of mind. I am deeply grateful for their help — a service I will always remember and highly recommend.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Hire Trust Pro Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Hire Trust Pro Pte Ltd (this page) | ⭐ 4.9 | 45 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new hire from source countries such as Indonesia, the Philippines, Myanmar, or Sri Lanka, and S$500–1,500 for a transfer helper already in Singapore. Confirm what is bundled into the fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, the Work Permit application, and the pre-employment medical exam are sometimes included and sometimes billed separately. Beyond the placement fee, factor in the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy: S$300 at the standard rate, or the concessionary S$60 if your household has a child under 16, an elderly member aged 67 or above, or a person with disability. Get the full cost breakdown in writing before signing. See the full Maid Agencies cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No MOM EA Licence is recorded in this listing — verify the licence directly with Hire Trust Pro Pte Ltd and cross-check it on MOM's directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance track records and complaint-handling procedures. Engaging an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Confirm how many replacements are included within that window, what circumstances void the guarantee — documented mismatch or performance issues are usually covered, while a simple change of preference may not be — and what the cost is for additional replacements outside the guarantee. Also clarify the early-termination process if a placement breaks down after the guarantee window has closed. The household bears the repatriation flight cost, any unused levy refund, and Work Permit cancellation paperwork in that scenario. Get all replacement, refund, and early-termination terms in writing before signing the agency contract.
If Hire Trust Pro Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.