About Homely FDW Personnel Services
Homely FDW Personnel Services is a maid agency operating islandwide from its Orchard Road office, specialising in the placement of foreign domestic workers (FDWs) for Singapore households. It has been verified by KakiList, meaning operating details and contact channels have been confirmed by a real person. It holds a 4.9-star rating across 15 Google reviews, though this is a small sample and should be treated as directional only. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data available.
When approaching Homely FDW Personnel Services, families should enquire about whether they need a new-hire helper or a transfer helper — new hires typically carry a higher placement fee (S$1,500–3,500) than transfers (S$500–1,500), while transfer helpers are already in Singapore and available sooner. Source-country options — Indonesia, the Philippines, Myanmar, and Sri Lanka — affect monthly salary (typically S$550–800), personality fit, and language ability. Confirm what is bundled into the placement fee: mandatory FDW insurance, the Settling-In Programme, pre-deployment medical examination, and MOM Work Permit application are standard inclusions at reputable agencies, but some bill these separately. Households should also factor in the monthly MOM levy — S$300 standard, or the concessionary rate of S$60 if the household includes a child under 16, an elderly member aged 67 or above, or a person with disability.
Contact Homely FDW Personnel Services via WhatsApp, phone, or the enquiry form to confirm their MOM EA Licence number, discuss your household's specific requirements, and request a full breakdown of placement fees and ongoing costs before committing.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
My experience with the agency was splendid — the whole process was smooth and seamless. The team handled all the paperwork efficiently, and the helper they matched us with has been wonderful! Highly recommend!
Compliments to Daisy and the team for effortlessly guiding us through every step of the process. Clear & prompt communications, knowledgeable and very friendly. Would definitely recommend.
I had recently engaged Workhome Personnel and was thoroughly impressed by their level of professionalism and attention to detail. From the initial inquiry to the final handover of our helper, every step was handled with care and efficiency. The agency’s thorough vetting process gave me confidence in the reliability and trustworthiness of their staff. Niko is an exceptional staff who answered to all my enquiry promptly and was very responsive, answering all my questions and accommodating my needs without any hassle. Our helper was supposed to arrive mid May and I initially had concerns as I was very near to my delivery date, Niko expedited all the processes and our helper was able to join our family end of April. I highly recommend Workhome Personnel for anyone in need of a dependable and professional helper service. Their commitment to excellence and customer satisfaction truly sets them apart from the rest!
Daisy was fantastic throughout the process of finding a helper for our family. She’s friendly, professional, and provides great attention to our needs. The helper we ended up hiring has been great, she is very diligent, kind, and takes initiative in understanding our needs and preferences. She is also very eager to learn and adapts quickly to feedback. Overall working with Daisy is a very pleasant experience, highly recommend Workhome Personnel if you’re looking for a trusted maid agency and quality helpers.
This agency is so reliable. We’ve been using them for about 11 yrs now. Daisy is very helpful and always assist us with the queries and requests we have. So far the helpers we got from them are all good and can be trusted.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Homely FDW Personnel Services stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Homely FDW Personnel Services (this page) | ⭐ 4.9 | 15 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees vary depending on whether you are hiring a new helper from abroad or a transfer helper already in Singapore. New-hire placements typically run S$1,500–3,500; transfer placements are generally S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary for qualifying households with a child under 16, an elderly member aged 67+, or a person with disability). Confirm what is included in the quoted placement fee — mandatory FDW insurance (roughly S$300–600 per year), the Settling-In Programme, pre-deployment medical examination, and Work Permit application should ideally be bundled rather than billed on top. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. No EA Licence has been confirmed in the data available for Homely FDW Personnel Services, and no ACRA registration has been confirmed either. This does not necessarily mean the agency is unlicensed, but you should ask for the licence number directly and verify it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A have stronger compliance and complaint-handling records. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or the agency folds, and can void your FDW insurance. Verify the licence first. Homely FDW Personnel Services has been verified by KakiList (operating details confirmed), holds a 4.9-star rating from 15 Google reviews — a small sample, treat as directional only — and can be reached via WhatsApp, phone, or online form.
A standard replacement guarantee typically covers a window of six months from the helper's arrival date and allows one or two replacements within that period at no additional placement fee. Confirm with Homely FDW Personnel Services exactly how many replacements are included, what circumstances void the guarantee (for example, documented mismatch versus change of mind), and what the cost of any replacement outside the guarantee window would be. Also clarify the early-termination process before signing — if the placement breaks down outside the guarantee window, the household bears the cost of the repatriation flight, Work Permit cancellation paperwork, and any unused levy refund processing. Understanding these terms upfront avoids disputes later. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
If Homely FDW Personnel Services isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.