House Maid Agency Pte Ltd ✓ ACRA Verified
About House Maid Agency Pte Ltd
About House Maid Agency Pte Ltd
House Maid Agency Pte Ltd is a maid agency operating islandwide from its office at Space@Kovan, Yio Chu Kang Road. The listing has been verified by KakiList and is ACRA-registered. It holds a 4.4/5 rating across 8 Google reviews — a very small sample, so this figure should be treated as directional only. No MOM Employment Agency (EA) Licence has been recorded on this listing, which is a required credential for any agency placing foreign domestic workers in Singapore; prospective clients should request the licence number and verify it on MOM's online EA directory before proceeding.
When engaging a maid agency, households typically begin by clarifying whether they need a new-hire helper or a transfer helper — new hires involve higher placement fees (typically S$1,500–3,500) and a longer lead time, while transfers are faster and less costly (typically S$500–1,500) but come with an existing employment history to review. You will also need to decide on source country (Indonesia, Philippines, Myanmar, and Sri Lanka are common options), confirm the helper's monthly salary (S$550–800 depending on nationality and experience), and understand the MOM levy — S$300 per month at the standard rate, or S$60 at the concessionary rate if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability. Mandatory bundled costs typically include FDW insurance, the Settling-In Programme, a medical examination, and Work Permit application.
Contact House Maid Agency Pte Ltd via WhatsApp, phone, or the enquiry form to confirm the EA Licence number, placement fee structure, source-country availability, and replacement guarantee window before paying any deposit.
Services Offered
Is House Maid Agency Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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4.4/5 from 8 Google reviewsSmall sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 4.4 (8 reviews)
Tamilselvi Siva
★★★★★
⭐⭐⭐⭐⭐ Exceptional Service and a Great Match Finding the right help for your home can be stressful, but HOUSE MAID AND EMPLOYMENT AGENCY PTE LTD made it an incredibly smooth journey. I am so impressed with their professionalism from start to finish. They helped match my family with a wonderful helper from Myanmar. What I appreciated most was how excellently they managed the paperwork; they explained everything clearly and handled the entire process efficiently, saving me so much time. Furthermore, our helper arrived very well-trained, polite, and ready to work. Thank you for the exceptional service! Highly recommend them😀Thank you Valerine🙏🏻
Nurulhuda M. Z.
★★★★★
I had a very pleasant experience with Ms Valerine and Mr Winston! I liaised with Ms Valerine and she was very patient and forthcoming when it came to the requests I made. She is very transparent and went out of her way to assist me as it was my first time hiring an Indian helper. Mr Winston was very meticulous during handover, he took the time to explain the contract and service agreement clearly to ensure that there will not be any potential hiccups. Overall, it was a warm exchange and both my spouse and I were very satisfied with this agency's service. Thank you.
Santhi M
★★★★★
House Maid and Employment Agency provided efficient and professional service throughout the entire process. From sourcing the helper to her arrival at our home, all documentation and paperwork were completed in less than two weeks. The orientation program conducted for the new FDW prior to her first off day was particularly commendable and reflects the agency’s commitment to quality service. I would also like to commend Ms Valerine for her excellent coordination and professionalism in selecting a suitable helper for my family. Overall, my family is very satisfied with the services rendered and would highly recommend this agency.
Sonia Pillai
★★★★★
MR Raj has been very helpful, everything was settled very fast. He even helped and gave me opinions on how to settle my direct hired helper. Overall everything was settled smoothly. Most importantly Mr Raj is very transparent with all the paperworks and prices. Housemaid Agency is affordable, HIGHLY RECOMMENDED!!!
Poshy Posh
★☆☆☆☆
Took a helper from them and the owner went MIA, not responding.
House Maid Agency Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how House Maid Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| House Maid Agency Pte Ltd (this page) | ⭐ 4.4 | 8 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does House Maid Agency Pte Ltd charge?›
Placement fees vary depending on whether you are hiring a new helper or a transfer helper. New-hire placements typically cost S$1,500–3,500; transfer placements typically cost S$500–1,500. On top of the agency fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 at the standard rate, or S$60 at the concessionary rate for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what is bundled into the placement fee — FDW insurance (~S$300–600/year), the Settling-In Programme, the pre-employment medical examination, and Work Permit application are mandatory costs that some agencies include and others bill separately. Get the full cost breakdown in writing before signing anything. See the full maid agency cost guide for Singapore →
Is House Maid Agency Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is verifiable by name or licence number on MOM's online EA directory. No EA Licence number has been recorded on this KakiList listing, so you should request it directly from House Maid Agency Pte Ltd and cross-check it on the MOM portal before paying any deposit. The EA Grading (A+ to C) is also worth checking — higher grades reflect stronger compliance and complaint-handling track records. Hiring through an unlicensed agent is illegal, provides no recourse if the helper absconds or the agency closes, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does House Maid Agency Pte Ltd offer?›
A standard replacement guarantee typically covers 6 months from the helper's arrival date and includes one or more free replacements for documented mismatches — such as skill gaps, health issues, or incompatibility. Confirm exactly how many replacements are included, what circumstances void the guarantee (for example, if the household is found to have caused the mismatch), and what you pay for any additional replacements beyond the included allowance. Also clarify the early-termination process — if a placement breaks down outside the guarantee window, the household is responsible for the helper's repatriation flight, Work Permit cancellation paperwork, and any unused levy refund claim. Understanding these costs upfront helps you weigh the value of the replacement guarantee before committing.