Housekeepers' Agency Pte Ltd ✓ ACRA Verified
About Housekeepers' Agency Pte Ltd
About Housekeepers' Agency Pte Ltd
Housekeepers' Agency Pte Ltd is a maid agency operating islandwide from its Orchard Road office, offering placement services for foreign domestic workers. KakiList has verified its operating details and contact channels. The agency holds a 5/5 rating across 6 Google reviews, though this is a very small sample and should be treated as directional only.
Families considering a placement should confirm whether they are seeking a new hire or a transfer helper, as these carry different placement fees and timelines. Before engaging, enquire about the source countries available (typically Indonesia, Philippines, Myanmar, or Sri Lanka), the helper's monthly salary range, and what is bundled into the package — mandatory FDW insurance, the Settling-In Programme, medical examination, and Work Permit application are required components and should be itemised clearly. Households with a child under 16, an elderly member aged 67 or above, or a person with disability may qualify for the concessionary MOM levy of S$60 per month rather than the standard S$300. Ask about the replacement guarantee window, the number of replacements covered, and the agency's process for early termination including repatriation costs.
To begin, reach out to Housekeepers' Agency Pte Ltd via WhatsApp, phone, or the enquiry form to confirm current helper availability, placement fees, and contract terms before paying any deposit.
Services Offered
Is Housekeepers' Agency Pte Ltd legit?
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✅
Verified by KakiListA real person confirmed operating details and contact channel.
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⭐
5/5 from 6 Google reviewsVery small sample — treat as directional only.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 5 (6 reviews)
A
★★★★★
I cannot recommend Housekeepers Maid Agency highly enough. From start to finish, their service was exceptional. What truly set them apart was the bespoke advice they provided for our unique family circumstances; they never offered a one-size-fits-all solution. A huge thank you to our case manager, Eliza, who was the cornerstone of this excellent experience. She was incredibly diligent, thorough, and attentive throughout the entire process. Eliza provided constant updates and always prepped us for the next steps, which made us feel informed and confident at every stage. This personalised and proactive approach, which is clearly backed by their extensive experience, made what can be a stressful process completely seamless. Thank you, Housekeepers Maid Agency and especially Eliza, for your outstanding support!
Vivian Goh
★★★★★
Housekeepers Maid Agency has been very helpful in assisting us with our requests. We are thankful for Vincent who has been very accommodating and generous. Specifically, I would like to thank my very trustworthy agent, Eliza, who will go the extra miles for us in sourcing our helpers. Though there will be issues arising from the helpers at times and often difficult to spot during selection rounds, Eliza never failed to mediate, assist and provide sound advices to my family. We are very grateful for her service and would recommend her to anyone who is looking for a helper. Thank you.
JJeomhar
★★★★★
Our experience with the agency was smooth and hassle-free. The entire process was transparent, with clear details provided on every step and fee involved. Their rates are also relatively lower. We also appreciate that they have a partner agency in the Philippines, which made coordination more efficient. Special thanks to Ms. Nur Eliza for her excellent assistance throughout the process. She handled everything — from application processing to the completion of all required trainings and documents — with great professionalism. She kept us promptly updated at every stage, making the whole experience truly stress-free.
Teo Sed
★★★★★
Friendly and well informed staffs. No hard pushing. Accommodating to my family unique needs. Housekeepers Maid Agency have supported my family for over 5 years now. Trusted and assured provider.
Maryann So
★★★★★
I recommend housekeepers agency PTE ltd the staff are approachable and helpfull to the helpers big 👍👍👍👍👍
Housekeepers' Agency Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Housekeepers' Agency Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Housekeepers' Agency Pte Ltd (this page) | ⭐ 5.0 | 6 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Housekeepers' Agency Pte Ltd charge?›
Placement fees for a new hire typically run S$1,500–3,500; a transfer helper (already in Singapore on a valid Work Permit) usually costs S$500–1,500 in placement fees. On top of that, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300/month standard, or S$60/month concessionary if your household qualifies). Confirm what is bundled into the quoted package — mandatory FDW insurance (roughly S$300–600/year), the Settling-In Programme, pre-deployment medical exam, and Work Permit application fees should all be accounted for, either included or billed separately. Get a full written breakdown before signing. See the full maid agency cost guide for Singapore →
Is Housekeepers' Agency Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold an MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. The licence number should appear on the agency's website, contracts, and invoices. No licence details are currently listed on this KakiList profile — verify directly with Housekeepers' Agency Pte Ltd and cross-check the licence number on the MOM EA directory before paying any deposit. EA Grading runs from A+ to C; agencies rated A+ or A demonstrate stronger compliance and complaint-handling records. Engaging an unlicensed agent is illegal, leaves you with no recourse if the placement fails, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
What replacement guarantee does Housekeepers' Agency Pte Ltd offer?›
A standard replacement guarantee typically covers a 6-month window from the helper's arrival date and includes one or more replacements at no additional placement fee, subject to conditions. Ask specifically what voids the guarantee — documented mismatch or conduct issues are usually covered, while a change of mind by the employer may not be. Also clarify the early-termination process outside the guarantee window. If the placement breaks down after the guarantee expires, the household bears repatriation flight costs, unused levy refund administration, and Work Permit cancellation paperwork. Understanding these costs upfront avoids surprises. Confirm all replacement and termination terms in writing as part of the agency contract before proceeding.