About Hub Recruitment Pte Ltd
Hub Recruitment Pte Ltd is a domestic helper placement agency operating islandwide from its office at 170 Upper Bukit Timah Road. The listing is KakiList-verified, though no ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the data provided. The agency holds a 4.8/5 rating across 40 Google reviews, a moderate sample that suggests consistent client satisfaction, though prospective clients should independently verify the agency's licensed status before proceeding.
When engaging a maid agency in Singapore, the standard process begins with confirming the MOM EA Licence number — verifiable on MOM's online EA directory — before paying any deposit. From there, you would discuss source-country preferences (Indonesia, Philippines, Myanmar, or Sri Lanka), the type of placement (new hire or transfer helper), and the helper's experience profile. A new-hire placement typically costs S$1,500–3,500 in agency fees, while a transfer helper is usually S$500–1,500. Monthly costs thereafter include the helper's salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). A reputable agency will bundle mandatory FDW insurance, the Settling-In Programme, the medical examination, and the Work Permit application into the package, and will clearly state what is billed separately.
To begin, call Hub Recruitment Pte Ltd directly to verify their EA Licence number, confirm source-country availability, and request a written breakdown of all placement fees and ongoing costs before signing anything.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Big thank you to Ray! With his help we managed to source a suitable caregiver for my elderly mum on short timeline - he was attentive to our requirements. A honest candid person, considerate and friendly. Ray was actively involved with us throughout the process - patient, very responsive to text/calls during the whole time and promptly provided updates on our application status. It was evident Ray gave his best in servicing us. Recommend!
A special thanks to the dedicated agent, Canace, who went the extra mile—from sourcing the right helper to resolving issues with sincerity. A truly reliable agency!
Ray is amazing! He is warm, HONEST, fast and HELPFUL when we faced unexpected problem 3 weeks in with our 1st maid. All his recommendations were spot on and suited to customer request. I have no worry on exchange with fast turnaround at any issues. Highly recommended and will go back to him again.
Has engaged their service twice already for helper. We like the service in particular Ray whom has been very forthcoming and sincere. He made effort to understand our issues and requirements. He attempt to search base on our criteria and he has never been pushy about recommending. After sale service was excellent too. Don’t give us the feeling that it’s job done and you’re on your own. We have recommended friend to him and won’t hesitate to recommend him to others too. Kudos Ray and please keep up the standard. The agencies in SG need more professional line yourself👍🏻
Natasha is truly exceptional! Helped us find a great maid super quickly—every day got new, vetted profiles. The whole transition was smooth and hassle-free. Must say, her service is really top-notch and efficient. Highly recommend if you're looking for quality and speed!
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Hub Recruitment Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Hub Recruitment Pte Ltd (this page) | ⭐ 4.8 | 40 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees at maid agencies in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the agency fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the MOM levy (S$300/month standard, or S$60/month concessionary for households with a child under 16, an elderly member aged 67 or above, or a person with disability). Confirm what Hub Recruitment Pte Ltd bundles into the placement fee — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, the pre-deployment medical exam, and Work Permit application are typically included by reputable agencies, but some bill these separately. Get a full written cost breakdown before paying any deposit. See the full maid agency cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence — this is verifiable by name or licence number on MOM's online EA directory. No EA Licence has been confirmed in the data available for Hub Recruitment Pte Ltd, so prospective clients should check the MOM directory directly before proceeding. The EA Grading (A+ to C) also provides a useful signal of the agency's compliance record and complaint-handling history. Hiring through an unlicensed agent is illegal, leaves you with no recourse if the helper absconds or a dispute arises, and can void the helper's insurance. Confirm the licence number appears on the agency's website, contract, and invoices — not just verbally — before paying any deposit. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
The standard replacement window at Singapore maid agencies is typically six months from the helper's arrival date. Confirm with Hub Recruitment Pte Ltd how many free replacements are included within that window, what circumstances void the guarantee (for example, documented mismatch versus general dissatisfaction), and what the cost of any additional replacement would be. Also clarify the early-termination process should the placement break down outside the guarantee window. The household is responsible for the repatriation flight, Work Permit cancellation paperwork, and any unused levy refund in that scenario. A clear written policy on these points before you commit is essential. Ask for the full replacement and termination terms in writing, and confirm whether a replacement is sourced from the same country of origin if that is important to your household.
If Hub Recruitment Pte Ltd isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.