Hyperlink Services Pte Ltd ✓ ACRA Verified
About Hyperlink Services Pte Ltd
About Hyperlink Services Pte Ltd
Hyperlink Services Pte Ltd is a maid agency operating islandwide from its Geylang Road office, offering foreign domestic worker placement services to households across Singapore. The listing is KakiList-verified and ACRA-registered, though no MOM Employment Agency (EA) Licence is recorded in the available data — this is a mandatory requirement for any agency placing FDWs, and prospective clients should verify licence status on MOM's online EA directory before proceeding. The provider holds a 3.2/5 rating across 20 Google reviews, a moderate sample that suggests mixed client experiences.
When engaging a maid agency in Singapore, the key steps are to confirm the agency's MOM EA Licence number upfront, then discuss whether you need a new-hire helper or a transfer helper — transfer placements are typically faster and less costly. Clarify the monthly salary range (S$550–800 depending on source country and experience), the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability), and exactly what is bundled into the placement fee — mandatory FDW insurance, the Settling-In Programme, the pre-deployment medical examination, and Work Permit application. Source-country options typically include Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different language profiles and skill sets.
Contact Hyperlink Services Pte Ltd by phone or via the enquiry form to request a full written quotation covering placement fee, helper salary, levy, insurance, and replacement guarantee terms before paying any deposit.
Services Offered
Is Hyperlink Services Pte Ltd legit?
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Verified by KakiListA real person confirmed operating details and contact channel.
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ACRA registeredCross-checked against Singapore's official ACRA business registry.
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3.2/5 from 20 Google reviewsModerate sample size, though the below-average rating warrants additional scrutiny.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Google Reviews ⭐ 3.2 (20 reviews)
Iris Ng
★★★★★
I don't normally write leave a review but I have to write for my current experience. First time employer with no idea what to do but hoping to get a good helper. Many 'highly rated' agencies dumped me with many bio that doesn't match my request. But this agency gave me just 1 bio and she already exceeded my expectations. Anne and Hui Sin are very helpful to follow through with all the hiccups during hiring process. In order to justify that this is not a paid review, I'll just put a disclaimer that we just got the helper for less than a week, not sure what the future holds and keeping my fingers crossed that everything will continue to be smooth.
Kai Ching Goh
★★★★★
We have very good experience with Hyperlink, from selection to documentation to training to home leave application, everything is done efficiently and carefully. I will not hesitate to recommend Hyperlink’s services.
Leslie Nakachima
★★★★★
having hyperlink is a previledge for me to go back at work in sg..there staff are reliable and giving kind hearted concerns to there applicants...they truely focus to both employers and employees needs...thank you for everything...god bless and keep helping more domestic helpers who are in need of better future for there familys....cheers!!!
Mitchell Leo Jie Yang Tang
★★★★★
A very good experience hiring helper from Hyperlink. The customer service was prompt with all our questions, ensuing that we are certain and comfortable before we finalise the helper. Paperwork was very detailed. Monthly break down of helper salary was also included. Boss personally picked up helper and ensure that the helper is aware of our requirements. Highly recommend this agency. I would have given 6 stars if there was an option.
cheng chen
★★★★★
I had the best service ever in hyperlink. Anne is very kind and patient. She did professionally. I really happy with it. Highly recommend.
Hyperlink Services Pte Ltd vs other providers in Singapore
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how Hyperlink Services Pte Ltd stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| Hyperlink Services Pte Ltd (this page) | ⭐ 3.2 | 20 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Frequently Asked Questions
How much does Hyperlink Services Pte Ltd charge?›
Placement fees for a new-hire helper typically run S$1,500–3,500 at most Singapore agencies; transfer helpers, who are already in Singapore on a valid Work Permit, usually attract a lower fee of S$500–1,500. On top of the placement fee, budget for the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy — S$300 at the standard rate, or S$60 at the concessionary rate if your household qualifies. Confirm in writing what is bundled into the quoted fee: mandatory FDW insurance (~S$300–600 per year), the Settling-In Programme, pre-deployment medical examination, and Work Permit application are sometimes included and sometimes billed separately. Get a full itemised breakdown before signing. See the full maid agency cost guide for Singapore →
Is Hyperlink Services Pte Ltd MOM-licensed?›
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable on MOM's online EA directory by agency name or licence number. No EA Licence is recorded in the current listing data for Hyperlink Services Pte Ltd — this may be a data gap, but it is a point to verify directly before paying any deposit. The licence number should appear on the agency's website, contract, and invoices. EA Grading runs from A+ to C; A+ and A agencies have stronger compliance and complaint-handling track records. Engaging an unlicensed agent is illegal, provides no recourse if issues arise, and can void FDW insurance. Confirm the licence number on MOM's directory as your first step.
What replacement guarantee does Hyperlink Services Pte Ltd offer?›
The standard replacement window at most Singapore agencies is six months from the helper's arrival date, though terms vary. Clarify how many free replacements are included within that window, what circumstances void the guarantee (for example, documented mismatch versus a change of mind), and what a replacement outside the guarantee period costs. Also confirm the early-termination process: if the placement breaks down — whether the helper resigns, is repatriated, or is asked to leave — the household typically bears the cost of the return flight, Work Permit cancellation, and any unused levy. Understanding these costs upfront avoids surprises. Request all replacement and termination terms in the written agency contract before proceeding.