About iCare Maid Solutions
iCare Maid Solutions is a domestic helper placement agency operating islandwide from its office at 111 North Bridge Road. The listing has been verified by KakiList, meaning operating details and contact channels have been confirmed by a real person. With only one Google review on record, the 5/5 rating carries no statistical weight and should not be treated as representative. No ACRA registration or MOM Employment Agency (EA) Licence has been confirmed in the listing data at the time of publication.
When engaging a maid agency in Singapore, the core questions to settle before paying any deposit are: the placement fee for a new-hire helper (typically S$1,500–3,500) versus a transfer helper (typically S$500–1,500); the helper's monthly salary (S$550–800 depending on nationality and experience); and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household includes a child under 16, an elderly member aged 67 or above, or a person with disability). You should also confirm what is bundled into the agency's package — mandatory FDW insurance, the Settling-In Programme, the pre-deployment medical examination, and Work Permit application — versus what is charged separately. Source-country options typically span Indonesia, the Philippines, Myanmar, and Sri Lanka, each with different salary norms and skill profiles.
Contact iCare Maid Solutions by phone to request a full written quotation, confirm the replacement guarantee window, and — critically — ask for their MOM EA Licence number so you can verify it independently on MOM's online EA directory before committing to any payment.
Listing data is incomplete — contact iCare Maid Solutions directly to confirm details.
Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
Have engaged their services twice already. They really try to match the employer and helpers without overselling. Sincere and honest agency.
Side-by-side with the next three highest-rated maid agencies providers on KakiList, so you can see how iCare Maid Solutions stacks up at a glance.
| Provider | Google Rating | Reviews | Years | Verified |
|---|---|---|---|---|
| iCare Maid Solutions (this page) | ⭐ 5.0 | 1 | — | ✓ |
| People360 Services Pte Ltd | ⭐ 5.0 | 218 | — | ✓ |
| Link Pod Pte Ltd | ⭐ 5.0 | 214 | — | ✓ |
| Vince Maid Agency | ⭐ 5.0 | 110 | — | ✓ |
Placement fees in Singapore typically run S$1,500–3,500 for a new-hire helper and S$500–1,500 for a transfer helper. On top of the agency fee, you will pay the helper's monthly salary (S$550–800 depending on nationality and experience) and the monthly MOM levy (S$300 standard, or S$60 concessionary if your household qualifies). Confirm in writing exactly what iCare Maid Solutions bundles into their package fee — mandatory FDW insurance (~S$300–600/year), the Settling-In Programme, the pre-deployment medical examination, and Work Permit application — versus what is billed additionally. Getting a fully itemised quote before signing anything protects you from unexpected costs later. See the full Maid Agencies cost guide for Singapore →
Every legitimate maid agency in Singapore must hold a MOM Employment Agency (EA) Licence, which is publicly verifiable by name or licence number on MOM's online EA directory. The licence number should appear on the agency's website, contracts, and invoices. No EA Licence has been confirmed in the listing data for iCare Maid Solutions at the time of publication — ask them directly for the licence number and cross-check it on the MOM directory before paying any deposit. EA Grading runs from A+ to C; an A+ or A grading indicates stronger compliance history and complaint-handling standards. Engaging an unlicensed agent is illegal, leaves you with no recourse if a placement breaks down, and can void your FDW insurance. Verify the EA Licence number on MOM's online EA directory before paying any deposit, and read the agency contract's replacement, refund, and early-termination clauses.
The industry standard replacement window is typically six months from the helper's arrival date, with one or two replacements included. Confirm with iCare Maid Solutions exactly how many replacements are covered, what circumstances void the guarantee (for example, documented conduct issues versus a simple mismatch), and what an additional replacement costs if you exceed the included number. Also clarify the early-termination process — if a placement breaks down outside the guarantee window, the household is responsible for the repatriation flight, Work Permit cancellation paperwork, and any refund of unused MOM levy. Understanding these costs upfront helps you assess the true risk of a placement that does not work out.
If iCare Maid Solutions isn't the right fit, these are other maid agencies providers on KakiList worth shortlisting. All are independently listed — no affiliate fees, no "featured" sponsorships.